Paid Sick Days

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Work From Home

Life Insurance

UNKNOWN

ADAPTED_NOW

Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Position Description & Qualifications Looking for a Cloud/Software Architect opportunity at a place you can have influence every day? Then Serco has the right opportunity for you! As the Cloud/Software Architect, you will provide cloud support to one of our USAF customers located in the Montgomery, AL (Gunter AFB) area. Bring your expertise and collaborative skills to make an impact on our military defense. Serco supports the USAF as a Prime for their NexGen IT contract. This position is contingent upon your ability to pass NACI investigation. This is a 100% remote opportunity. Serco supports the Air Force (AF) Civil Engineering (CE) community NexGen IT initiative’s implementation of IBM TRIRIGA is the largest in the world. Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. You will be part of a large team that works closely with the customers, end users, and other Serco teams to deliver quality cloud engineering support, software, innovations, and administration tasks. The team has been recognized by the USAF and industry for their outstanding contributions to the program. In this role, you will: + Lead end-to-end migration from contractor-owned on-premises data center to the agency’s AWS cloud environment + Design and implement secure, scalable, and cost-optimized AWS architectures (VPC, IAM, EC2, EBS, S3, RDS, Lambda, etc.) + Develop Infrastructure-as-Code (IaC) using Terraform or AWS CloudFormation for repeatable, compliant deployments + Architect and integrate hybrid solutions for systems that remain on-premises (e.g., mailroom, legacy workflows) + Configure and validate network connectivity across environments (VPN, Direct Connect, Transit Gateway) + Ensure all cloud solutions meet FedRAMP, FISMA, and NIST 800-53 compliance standards + Implement monitoring, logging, and security controls (CloudWatch, CloudTrail, GuardDuty, Config, Inspector) + Manage identity and access management across platforms (Active Directory, SAML, IAM Federation) + Optimize application and database performance for .NET, Java, and SQL workloads within AWS + Produce detailed architecture diagrams, migration roadmaps, and operational runbooks for ongoing management + Collaborate closely with agency stakeholders, security, DevOps, and application development teams + Provide technical leadership and mentoring to cloud engineers and development teams + Demonstrate strong experience with both Linux and Windows environments and modern DevOps toolchains (CI/CD, Git, Jenkins, Docker) + Maintain excellent communication and coordination skills across technical and non-technical teams + Preferred Certification: AWS Certified Solutions Architect – Professional (or equivalent) + Air Force contracting experience To be successful in this role you will have: + Bachelor’s degree in Computer Science or related field + 15+ years of IT experience + 5+ years of AWS cloud experience + 5+ years of application development experience, technical leadership + Experience in architecting, designing and developing applications on the AWS platform or equivalent platform + Previous experience as Software/Solution Architect, Lead Architect, or similar role + The ability to travel up to 10% of the time If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation.
Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals.
Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world.

Serco

Cloud/Software Architect - 100% Remote Opportunity

AWS Lambda

Administrative Skills

Air Force

Amazon Elastic Compute Cloud (EC2)

Amazon Simple Storage Service (S3)

Amazon Web Services (AWS)

Civil Engineering

Cloud Architecture

Cloud Computing

Communication Skills

Computer Science

Continuous Deployment/Delivery

Continuous Integration

Cost Control

Database Optimization

DevOps

Docker

Employee Assistance Plan

FISMA - Federal Information Security Management Act

Federal Government

IBM Product Family

Identity Data Management

Information Technology & Information Systems

Intelligence Community

Java

Jenkins

Linux Operating System

Local Government

Mentoring

Microsoft .NET

Microsoft Active Directory

Microsoft Windows Operating System

Military

Multiplatform/Cross-Platform

Network Configuration Management

Network Connectivity

Network Operations Center

Organizational Skills

Provincial Government

Quality Engineering

Regulatory Compliance

Requirements Management

SQL (Structured Query Language)

Security Assertion Markup Language (SAML)

Service Delivery

Software Architecture

Software Development

Software Development Lifecycle (SDLC)

Software Engineering

State Government

Team Player

Technical Leadership

Test Plan/Schedule

Testing

U.S. National Institute of Standards and Technology (NIST)

United States Air Force (USAF)

United States Military

VPN (Virtual Private Network)

Willing to Travel

OTHER

FEED

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

HOUR

Overview:
We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Universal Agent position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.   With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.   Ready to start a career with staying power? Apply now! 

Responsibilities:
As a Universal Agent, you’ll play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will…<ul><li>Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments</li><li>Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you!</li><li>Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate</li><li>Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs</li><li>Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results</li><li>Reschedule unserviced accounts within 24 hours</li><li>Participate in quality assurance processes, programs and initiatives</li><li>Safeguard customer’s privacy and other proprietary information</li></ul> What type of benefits will you receive? <ul><li>Competitive earnings starting at $18 - $22 per hour</li><li>Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance</li><li>401(k) plan with company match, employee stock purchase plan</li><li>Paid vacation, holidays, and sick leave</li><li>Employee discounts, tuition reimbursement, dependent scholarship awards</li><li>Industry leading, quality, comprehensive training program</li></ul> Why should you choose Orkin? <ul><li>Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers</li><li>The Pest Management Industry is growing – and is a recession resistant line of business</li><li>You have a service-oriented mindset that leads you to build loyalty and trust with clients</li><li>You hold yourself responsible to commitments</li><li>You value being part of a team</li><li>You want to join a company that supports the community</li><li><a href="http://www.orkin.com" rel="noopener nofollow noreferrer" target="_blank">Orkin</a> is financially stable and growing as the largest subsidiary of <a href="http://www.rollins.com/" rel="noopener nofollow noreferrer" target="_blank">Rollins</a> (NYSE: ROL), headquartered in Atlanta, GA</li></ul>Are you ready to join the Best in Pests?

Qualifications:
What do you need to be successful?<ul><li>Previous experience in Customer Service or Sales preferred </li><li>High School Diploma or equivalent required</li><li>Excellent interpersonal and communication skills</li><li>Basic computer skills in various software and web-based applications</li><li>Proficient in Microsoft Office</li><li>Strong attention to detail and follow through</li><li>Demonstrated ability to prioritize tasks and manage time efficiently</li></ul>What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:<ul><li>Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.  </li><li style="margin-bottom:0.0001pt">Be able to regularly lift and/or move up to 25 pounds.</li></ul> Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer#ORK759IND

Work From Home Administration Jobs in Honolulu, HI

Resume Resources

Get noticed by top employers!

Work From Home Administration Jobs in Honolulu, HI

Cloud/Software Architect - 100% Remote Opportunity Serco

Universal Agent (Not Remote) Orkin

Resume Resources