Ability to communicate effectively both verbally and in writingAbility to prioritize workload, meet deadlines and handle detailed assignmentsStrong customer service skillsKnowledge of RESPA/TILA regulations as it pertains to TRID or ability to learnPrior customer service in an office environment required. The target pay range for this position is $50,000.00 to $55,000.00.What you'll do: Functions as an additional point of contact and support between Broker Partners and the various departments and individuals within the company throughout the process of the loan; includes but not limited to Account Executive(s), Underwriting, Quality Control, Senior Account Manager and Funding.