FULL_TIME

FEED

HOUR

We're looking for a friendly, reliable Remote Customer Service Associate to support our patients and clients from the comfort of your home. Handle inbound calls, emails, and/or chat inquiries from patients and clients.

Remote Customer Service AssociateADF Medical Services Inc.We're looking for a friendly, reliable Remote Customer Service Associate to support our patients and clients from the comfort of your home. If you're a people person with great communication skills, this role is for you.Role: Remote Customer Service Associate Department: Customer Support   Location: Fully Remote T Type: Full-Time / Part-TimeWhat You'll Do:<ul><li>Handle inbound calls, emails, and/or chat inquiries from patients and clients</li><li>Assist with appointment scheduling, billing questions, and service information</li><li>Accurately document all interactions in our system</li><li>Escalate issues to the right team when needed</li><li>Maintain patient confidentiality in accordance with HIPAA guidelines</li></ul>What We're Looking For:<ul><li>1–2 years of customer service experience (remote experience is a plus)</li><li>Strong verbal and written communication skills</li><li>Reliable internet connection and a quiet home workspace</li><li>Basic computer proficiency and ability to learn new systems quickly</li><li>Healthcare or medical background is a plus but not required</li></ul>What We Offer:<ul><li>Competitive pay</li><li>Health, dental & vision benefits (full-time employees)</li><li>Paid time off & paid holidays</li><li>Flexible scheduling options</li><li>Career growth opportunities within ADF Medical Services</li></ul>Powered by JazzHR

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Remote Customer Service Associate-ADF ADF Medical Services Inc.

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