Master's degree or PhD in a mental health field (e.g., Social Work, Counseling, Psychology) or RN with psychiatric specialization • Current independent clinical license (e.g., LCSW, LPC, LMFT, LPCC, PhD, PsyD, PMHNP, or RN with psychiatric focus) • Minimum 5 years of post-licensure experience as a behavioral health or substance use clinician preferred • Demonstrated use of evidence-based approaches, including brief therapy, cognitive-behavioral therapy, and motivational interviewing • Experience working in or with managed care environments preferred • Experience with direct member communication (written and verbal), experience in telephonic counseling/coaching preferred • Required to obtain AAS Crisis Specialist Certification within the first year of employment • EAP (Employee Assistance Program) experience and CEAP certification preferred but not required • Strong clinical acumen, interpersonal communication skills, and comfort working in a dynamic and rapid pace environment • Proven administrative abilities, with strong computer and software application skills • Bilingual in Spanish preferred - language proficiency test required. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.