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Deliver high-level customer service to retail and commercial clients, including restaurants, grocery stores, convenience stores, schools, hotels, hospitals, and military bases. Install, maintain, and service commercial refrigeration and HVAC equipment, including walk-ins, reach-ins, rack systems, and ice machines.

RSC Mechanical is looking to expand our team and is seeking experienced Refrigeration Service Technicians.This is an excellent opportunity to join a growing company that invests in its technicians and offers long-term career stability. We are a family-owned commercial service company headquartered in Southeast Michigan, and we operate across the United States. Since 1988, we’ve built a people-first culture rooted in Care, Consistency, and Collaboration, where technicians are valued, supported, and encouraged to grow.We’re looking for dependable, skilled technicians who take pride in their work, perform well in fast-paced service environments, and deliver strong customer service. If you’re an experienced technician who communicates well and goes the extra mile, we want to hear from you.Job Responsibilities:  <ul><li>Install, maintain, and service commercial refrigeration and HVAC equipment, including walk-ins, reach-ins, rack systems, and ice machines.</li><li>Preferred hands-on experience with CO refrigeration rack systems, including transcritical and subcritical systems.</li><li>Respond to emergency service calls as needed</li><li>Troubleshoot electrical, mechanical, and control systems with confidence and precision. </li><li>Perform repairs and preventative maintenance on commercial refrigeration systems. </li><li>Prioritize safety by securing work areas, shutting down power when necessary, and identifying the root cause of system failures. </li><li>Handle and manage refrigerants safely in compliance with EPA regulations. </li><li>Read and interpret technical diagrams, manuals, and schematics. </li><li>Repair and replace compressors, motors, fans, and other critical components. </li><li>Provide professional and reliable service during emergency service calls. </li><li>Work with EMS systems, including CPC, Tracer, and HMI. </li><li>Collaborate with customers, dispatch, and fellow technicians to ensure a seamless service experience. </li><li>Accurately log service reports using mobile and digital platforms. </li><li>Communicate professionally with store managers, supervisors, and team members. </li><li>Complete all required paperwork, including work tickets and timesheets, accurately and on time. </li><li>Deliver high-level customer service to retail and commercial clients, including restaurants, grocery stores, convenience stores, schools, hotels, hospitals, and military bases. </li><li>Perform additional duties as assigned by management. </li></ul>Qualifications:<ul><li>EPA Universal Certification (required)</li><li>Valid driver's license with a clean driving record; extensive driving is a key part of the role</li><li>Experience and working knowledge of HVAC and commercial refrigeration preferred. </li><li>Strong mechanical aptitude and troubleshooting skills. </li><li>Technicians are expected to supply their own standard hand tools.</li><li>Ability to complete necessary paperwork accurately and in a timely manner</li><li>Strong communication skills with clients, team members, and management</li><li>Able to work under pressure in fast-paced or high-stress environments</li><li>Self-starter who can work independently and as part of a team</li><li>Indoor and outdoor work with exposure to noise, dust, fumes, mechanical/electrical hazards, and weather</li><li>Ability to sit, stand, walk, bend, stoop, reach, crouch, and occasionally climb stairs or ladders</li><li>Ability to lift up to 50 pounds</li><li>Frequent driving of motor vehicles</li></ul>Schedule:    <ul><li>Monday to Friday, 8:00 AM to 6:00 PM</li><li>Overtime may be required based on workload</li><li>Participation in an on-call rotation following the training period. Must be available and responsive during assigned on-call shifts. </li></ul>Benefits:  <ul><li>Company Vehicle, Gas Card & Cell Phone - Get dispatched straight from home with no daily shop check-in</li><li>Hands-On, Paid Training - Build confidence and skill in the field with experienced support from day one</li><li>Affordable Health Benefits - Medical, dental, and vision plans that won’t break the bank</li><li>Pet insurance - Because we care about your whole family</li><li>401(k) with 5% Company Match - Fully vested from day one</li><li>PTO and Holiday Pay - Recharge with PTO and enjoy 6 paid holidays</li><li>Travel Opportunities - Optional travel with a company that operates across the U.S.</li><li>Weekly Paydays - Competitive hourly pay based on experience</li><li>Exclusive Employee Perks - Free legal, financial, and mental health services. Plus, discounts on concerts, theme parks, hotels, and more</li><li>Major Tools Provided - We provide larger tools and offer a hand tool replacement program to support your day-to-day work</li></ul>RSC Mechanical is a full service maintenance, contracting and construction provider specializing in refrigeration, heating and cooling. RSC is a family owned and families run company headquartered in Clinton Township, Michigan with regional offices located in the Northeast and Southeast United States. Since our foundation, by Randy S. Chabot in 1988, we have perpetually worked to train, mentor and educate ourselves to be the best managers, mechanics and administrators in our field. The RSC family is constantly building each other up so we can achieve great things and provide for one another. This company was founded upon methods of operation that ensure our customers can maintain the freshest and highest quality products with the greatest efficiency. Our focus is service and we look forward to helping you service your customers. <h3>Salary</h3>$20.00 - $40.00 per hour<h3>Benefits</h3>Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k) matching, Referral program<h3>Remote Type</h3>Fully Remote<h3>Job Type</h3>Full time<h3>Schedule</h3>Monday to Friday, On call, Overtime

RSC Mechanical

Commercial HVAC/R Service Technician

Amusement Parks

Cellular Telephone

Communication Skills

Construction Contracts

Control Systems

Customer Support/Service

Dental Insurance

Driver's License

Electricity

Emergency Services

Environmental Protection Agency (EPA)

Equipment Maintenance/Repair

Establish Priorities

Grocery Stores

HVAC

Hand Tools

Health Plan

Healthcare

Hospital

Human Machine Interface (HMI)

Identify Issues

Legal

Lift/Move 50 Pounds

Maintenance - HVAC

Maintenance Services

Mentoring

Military

Oil and Gas

On Call

Preventative Maintenance

Provider Contracting

Psychiatry and Mental Health

Refrigeration

Regulatory Compliance

Restaurant

Retail

Retail Management

Root Cause Analysis

Safety/Work Safety

Schematics

Systems Maintenance

Team Player

Technical Drawing

Technical Writing

Telephone Skills

Time Management

Training/Teaching

Travel Industry

Vision Plan

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Your team will play a critical role in translating early-stage product capabilities into clear, differentiated customer outcomes, influencing product direction through structured field feedback, and building repeatable technical sales plays that enable broader field adoption. In this role, you will partner closely with Sales, Product, Engineering, and Product Marketing to accelerate adoption of Samsara’s newest innovations and ensure we deliver exceptional technical value to customers — from early-stage introduction through scaled deployment.

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.About the role:Samsara is seeking a strategic and highly technical Director of Sales Engineering – New Products to build and lead a specialist Sales Engineering team focused on incubating and scaling new products. In this role, you will partner closely with Sales, Product, Engineering, and Product Marketing to accelerate adoption of Samsara’s newest innovations and ensure we deliver exceptional technical value to customers — from early-stage introduction through scaled deployment.As a Sales Engineering leader at Samsara, you will develop and lead a team of specialist SEs who serve as subject matter experts across emerging and evolving product lines. Your team will play a critical role in translating early-stage product capabilities into clear, differentiated customer outcomes, influencing product direction through structured field feedback, and building repeatable technical sales plays that enable broader field adoption. This team will operate in close alignment with our mainline sales and specialist sales teams to ensure a cohesive, integrated customer experience and a seamless transition from incubation to scaled execution.You and your team will engage in executive-level customer conversations, lead complex technical discovery, architect solutions, execute proof-of-value initiatives, and collaborate cross-functionally to remove technical and operational barriers to adoption. You will act as trusted advisors to both customers and internal stakeholders, shaping how new products are positioned, demonstrated, packaged, deployed, and supported in the field.The ideal candidate is an experienced Sales Engineering leader who thrives in ambiguity and has a proven track record of launching new technical solutions into enterprise and mid-market segments. You are equally comfortable engaging executives and diving deep into architecture, integrations, and deployment strategy, with a focus on driving measurable adoption and revenue impact.This is a remote position open to candidates in the U.S. Relocation assistance will not be provided for this role. In this role, you will: • Build and lead Samsara’s New Product Sales Engineering organization, defining the operating model and success metrics for new product incubation and scale.• Hire, develop, and lead an inclusive, high-performing team of specialist SEs, providing clear coaching, technical mentorship, and career development.• Partner closely with Sales, Product, Engineering, and Product Marketing to define go-to-market strategies, technical positioning, and field enablement for new product launches.• Lead from the front in high-impact customer engagements, serving as an executive sponsor and technical thought leader for strategic new product opportunities.• Develop repeatable technical sales plays and proof-of-value frameworks that accelerate adoption and enable successful transition to mainline sales teams.• Own your organization’s performance against adoption, pipeline influence, and revenue goals for new products.• Create structured feedback loops between the field and Product and Engineering teams, influencing roadmap prioritization through customer insights and technical validation.• Ensure alignment and seamless collaboration between specialist SEs, mainline SEs, and broader GTM teams to deliver a cohesive customer experience.• Continuously elevate the organization by leveraging Samsara’s leadership frameworks and fostering a culture of learning, experimentation, and accountability.• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices• Hire, develop and lead an inclusive, engaged, and high performing teamMinimum requirements for the role:• 4-year degree from an accredited university• 7+ years of experience managing a technical team, ideally in a sales engineering capacity• Proven success in hiring, developing, and retaining leadership talent• Experience creating scalable and consistent feedback loops enabling your Management Team to participate in process improvements and scaling activities• Experience with SE capacity planning based on Sales need across different segments globally• Experience building process and integrating software tools to measure organizational performance impact throughout the build/sales lifecycle• Experience driving product development based on input from Sales Leadership, prospects, and customers• Experience collaborating with internal cross functional teams (Product Management, Engineering, Customer Success, Support, etc.) to deliver results as part of the sales cycle• Success in managing relationships with external technology partners through complex sales cyclesAn ideal candidate also has:• BS or MS in an Engineering discipline from an accredited university• 7+ years of experience managing a Sales Engineering Team selling cloud managed hardware product lines• Experience partnering with GTM teams in frontier markets to increase sales and drive product development• Experience clearly defining roles and responsibilities through corporate change, including cross-functional team interactions as well as internal team growth  • Experience managing an organizational budget• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)

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Commercial HVAC/R Service Technician RSC Mechanical

Director, Field Sales Engineering Samsara

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