Work From Home Customer Service Jobs in Augusta, ME
Zaktos
Augusta, ME
The main responsibility is to provide a first-class customer service experience in a timely manner and provide resolution to our clients inquiries and concerns as well as work alongside them to create a personalized experience. Zaktos is a designing company that focuses on creating a unique experience for every client and making their dreams a reality.
Judge Group
$52.5 - $54.7 YEAR
Lewiston, ME
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Job Title: Pharmacist - Prior AuthorizationJob Type: Contract (6 months) - Direct Hire (Based on performance)Location: Remote Rate: $54.70/hourHours: 8 hour shifts - 5 days a week.
Riverside Payments
$75000 - $95000 YEAR
Augusta, ME
From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Riverside Payments
$75000 - $95000 YEAR
Lewiston, ME
From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Teleperformance USA
Augusta, ME
Ability to work remotely in a virtual team environment 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 25.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
Teleperformance USA
Waterville, ME
Ability to work remotely in a virtual team environment 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills Work from Home Requirements: Internet Requirements: Minimum subscribed download rate equal or exceeds 25.0 Mbps Minimum subscribed upload rate equal or exceeds 5.0 Mbps ISP must have no packet loss and ping under 50ms Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
CenterWell
$39000 - $49400 YEAR
Augusta, ME
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost.
Under Armour, Inc.
$186887 - $256969.9 Per year
Augusta, ME
This role will lead a team focused on building and maintaining web solutions with a heightened focus on backend services for our digital and retail customer touchpoints, including underarmour.com and our native applications. At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Humana
$246100 - $344200 YEAR
Augusta, ME
To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.
Sharecare
Augusta, ME
Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process.
WM
$24 - $32 HOUR
Augusta, ME
Will spend the majority of workday with reports, validating data in the Opus application; overseeing driver check-ins and route confirmations; may spend less than 10% of time on the phone. Proficiency with Opus, FastLane, MAS, OCSD, PMT (Performance Measurements Toolset), Kronos (reporting), Power BI (read reports), Resource Center, Teams; and ERL are a plus.
Ford Motor Company
Augusta, ME
Client Counseling –The Regulatory Attorney works closely with the Environmental Problem Review Committee, Office of General Counsel leadership, Ford Customer Service Division, Product Development teams, outside counsel and others to provide counseling, written work product, and direct support on the following and other issues as they related to vehicle environmental regulatory issues: + new vehicle certification and homologation. In our Office of General Counsel, you’ll be part of an organization that collaborates with outside counsel to operate as a global team and deliver world-class legal, tax and audit services to client groups throughout the company.
Highmark Health
Augusta, ME
This job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._.
Sharecare
$85000 YEAR
Augusta, ME
The Care Manager will advocate and guide utilizing motivational interviewing techniques and intervene on behalf of their members to ensure successful completion of member goals, while providing Complex Case Management and/or care management support through the duration of the care plan. The Care Manager partners with members, caregivers, providers, and the interdisciplinary care team to ensure members have an effective plan of care and positive member experience that leads to improved health outcomes.
Under Armour, Inc.
$66429 - $91339.6 YEAR
Augusta, ME
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. In addition, this person will become an expert in Digital/3D processes at UA, supporting Digital/3D IT leadership with the exploration of new technology solutions and elaborating business cases around our Digital Product Creation and Go-to-Market initiatives.
Ford Motor Company
Augusta, ME
Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time.
Humana
$59300 - $80900 YEAR
Augusta, ME
The Payment Integrity Professional 2 contributes to overall cost reduction by utilizing coding knowledge to identify/validate new code edit opportunities in a timely fashion to ensure claims process correctly the first time. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.
Ford Motor Company
$7 - $8 HOUR
Augusta, ME
Engineers are expected to take ownership of assignments including developing in-depth understanding of the technologies under review, working to close security gaps and mitigate identified vulnerabilities, and report out to security management. + Experience designing cyber security controls such as secure communication/networking, secure gateway, IDS, IPS, secure boot, etc.