Customer Service Representative - Remote Work American Income LifeCustomer Service Representative - Remote WorkLos Angeles, CARemote$40,000–$50,000 / yearFull timeWe are a growing organization focused on helping individuals and families better understand benefit programs that support long-term financial security. You will answer questions, explain options in a simple and supportive way, and guide individuals through a consultation process so they can make informed decisions with confidence.
Customer Service / Benefits Advisor (Work from home) AO Globe Life - Simonne LeBlancCustomer Service / Benefits Advisor (Work from home)Santa Ana, CARemoteFull timeWe’re one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders. If you’re looking for a remote role that offers uncapped earning potential, flexible hours, and long-term career growth, this could be the right fit for you.
Work From Home | Customer Service | Vacation Coordinator Destination CareersWork From Home | Customer Service | Vacation CoordinatorLos Angeles, CaliforniaRemote$45,000–$65,000 / yearKey Responsibilities:Provide exceptional customer service to clients via phone, email, and online communicationAssist clients with vacation planning, including destination selection, accommodations, activities, and transportationPrepare and present travel quotes and options based on client preferencesHandle booking arrangements and ensure accurate documentationMaintain ongoing communication with clients before, during, and after their tripsCollaborate with travel partners and suppliers to secure the best options for clients Requirements:Strong customer service skills and a professional, friendly demeanorExcellent written and verbal communication abilitiesAbility to multitask and manage time effectively in a remote settingBasic computer skills and reliable internet connectionPrevious customer service or travel industry experience is a plus but not required What We Offer:Flexible remote scheduleComprehensive training and mentorshipSupportive team environmentIncome-earning possibilities based on performanceAccess to exclusive travel perks and discountsGrowth opportunities within the travel services industry $45,000 - $65,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Work From Home | Customer Service | Vacation PlannerJob Type: Flexible Schedule | Remote Work About Us:We are a professional travel planning company specializing in personalized vacations, cruises, resorts, and group travel experiences.
Customer Service / Benefits Advisor (Work from home) - AO Globe Life AO Globe LifeCustomer Service / Benefits Advisor (Work from home) - AO Globe LifeSanta Ana, CaliforniaRemoteWe’re one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders. If you’re looking for a remote role that offers uncapped earning potential, flexible hours, and long-term career growth, this could be the right fit for you.
Licensed Health Insurance Agents Specialty-Work from Home Sagility LtdLicensed Health Insurance Agents Specialty-Work from HomeCARemoteWhat You Will Need to Provide 19" (or larger) monitor with VGA or HDMI port and cable prior to your first day with BroadPath USB-wired mouse and optional USB-wired keyboard Ethernet cable with reliable hardwired internet (minimum 25mbps download / 10mbps upload) Internet that is not hard-wired, such as WiFi or cellular data connections, will not maintain a stable VPN connection and will result in removal from the project Maintain a private, distraction-free work-from-home environment to protect member confidentiality and eliminate background noise What BroadPath Provides Laptop, headset, and Bhive webcam for the duration of the assignment BroadPath, a Sagility Company, may conduct background checks, previous employment verifications, and education verifications, based on position requirements Diversity Statement At BroadPath, a Sagility Company, diversity is our strength. job Details Job title Licensed Health Insurance Agents Specialty-Work from Home About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members.
Inspiring Work-From-Home Opportunity: Office Furniture Sales VersaDeskInspiring Work-From-Home Opportunity: Office Furniture SalesLos Angeles, CARemoteAre you a passionate, goal-driven sales professional who thrives on independence, high earning potential, and transforming workspaces? Showcase the benefits, ROI, and long-term value of the VersaDesk WorkNest system through compelling presentations and virtual demos.
Shipping Container Sales Work From Home Fully Remote QUALITY CONTAINERS INCShipping Container Sales Work From Home Fully RemoteLong Beach, CARemoteJoin Quality Container Inc as a National Sales Manager and help customers find the perfect shipping container solutions from the comfort of your home! Quality Container Inc has been a leader in the shipping container industry for over a decade, providing top-notch solutions to customers across the nation.
Mortgage Protection-Life Insurance Agent-Work from Home Symmetry Financial GroupMortgage Protection-Life Insurance Agent-Work from HomeAnaheim, CaliforniaRemoteYou’ll have access to an exclusive CRM, a fully digital platform with up-to-date resources, and the ability to be contracted with multiple carriers, offering in-demand products like living benefits and more. This opportunity is perfect for career-driven professionals who want room to grow, sharpen leadership and business skills, and truly own their success.
Customer Service (remote work , no vaccination required) Path ArcCustomer Service (remote work , no vaccination required)Sun Valley, CaliforniaRemoteThe customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
Customer Service (remote work ) Path ArcCustomer Service (remote work )Clairemont, CaliforniaRemoteThe customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
NewCustomer Service Representative ( REMOTE WORK ) MorphiusCustomer Service Representative ( REMOTE WORK )Orange, CARemotep>What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Working with police departments, firefighters, teachers, postal workers and other labor unions as well.
Customer Service Remote Work (California Residents Only) Morphius CorpCustomer Service Remote Work (California Residents Only)Orange, CaliforniaRemoteWe are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan).
NewCustomer Service Remote Work Morphius CorpCustomer Service Remote WorkWestminster, CaliforniaRemoteWe are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan).
Customer Service Representative ( REMOTE WORK ) Morphius CorpCustomer Service Representative ( REMOTE WORK )Venice, CaliforniaRemoteWhat we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Working with police departments, firefighters, teachers, postal workers and other labor unions as well.
Customer Service (Remote) Path ArcCustomer Service (Remote)Huntington Beach, CaliforniaRemoteThe customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
Customer Service (REMOTE) Path ArcCustomer Service (REMOTE)San Pedro, CaliforniaRemoteThe customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
WFH - Customer Service Manager Spade RecruitingWFH - Customer Service Managerlos angeles, CARemoteFull timeWe are currently expanding our remote support team and are seeking motivated individuals who enjoy working with people and providing helpful, professional service. This role focuses on assisting members who have requested information, scheduling appointments, and guiding them through a simple online process in a virtual environment.
Remote Customer Service Representative I- RMTA Conduent IncRemote Customer Service Representative I- RMTACARemote$18–$20 / hourThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT & NY Metro Areas: MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC.
Scheduler - Sr. Customer Service Rep Artech LLCScheduler - Sr. Customer Service RepLos Angeles, CARemote$30–$31.33 / hourThe Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. " < Occasional onsite requirements may include HR orientation, equipment pickup, pre-employment health appointments, annual team events, go-lives, or other manager-assigned instances.
Remote-Customer Service Representative (Bilingual in Spanish) Alignment Healthcare IncRemote-Customer Service Representative (Bilingual in Spanish)Corporate Office, CARemote$44,790–$67,185 / yearEffective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Conducts in-market member engagement including Welcome Calls, New Member Onboarding, JSA Scheduling, High Quality PCP and Provider Terms, Product/Vendor Changes, CAHPS Proxy, Disenrollment Quality Assurance, and Proactive Service Recovery.
Remote Healthcare Customer Service Representative Conduent IncRemote Healthcare Customer Service RepresentativeCARemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area).
Customer Service Representative-Fitness (Remote - $15/hr) Remote, United States American Specialty Health IncCustomer Service Representative-Fitness (Remote - $15/hr) Remote, United StatesCARemoteHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. This WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network.
Customer Service Representative-Clinical (Remote, $15/hour - Nights and Weekends). Remote, United States American Specialty Health IncCustomer Service Representative-Clinical (Remote, $15/hour - Nights and Weekends). Remote, United StatesCARemoteHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. This WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network.
NewFully Virtual Entry Level CSR Agent AO Globe LifeFully Virtual Entry Level CSR AgentPasadena, CARemoteFull timePicture a career where you have the power to determine your own income, the freedom to grow at your desired pace, and the thrill of a company culture that challenges you to surpass your personal best every single day. Our incredible mentorship program will unlock your full potential, while enticing growth opportunities await you at every turn.
Customer Service Representative - Remote GC Services LPCustomer Service Representative - RemoteCARemotePossess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone. In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Mortgage Customer Service Advocate Carrington Mortgage Services, LLCMortgage Customer Service AdvocateOrange, CARemote$35–$40 / hourThe Mortgage Customer Service Advocate will be responsible for resolving and responding to escalated or complex customer complaints from various channels, including internal departments or executives, attorneys, regulators, political officials, and the Consumer Financial Protection Bureau. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States.
NewREMOTE Customer Service Position AO Globe LifeREMOTE Customer Service PositionLos Angeles, CaliforniaRemoteFor more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans’ organizations, and associations to provide supplemental benefits that protect working-class families nationwide. AO Globe Life is hiring Remote Client Support Specialists to assist families nationwide in accessing essential supplemental benefit programs—all from home.
NewRemote Customer Service Representative Viajemos Solas pero en GrupoRemote Customer Service RepresentativeLos Angeles, CARemotep>You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services. We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives.
Customer Service Agent/Travel Advisor - Remote SkyrocketCustomer Service Agent/Travel Advisor - RemoteLos Angeles, CaliforniaRemoteYour role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home.
Customer Service (REMOTE for CALIFORNIA RESIDENTS ONLY) Morphius CorpCustomer Service (REMOTE for CALIFORNIA RESIDENTS ONLY)Los Angeles, CaliforniaRemoteWe work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits.
Remote Customer Service Representative Morphius CorpRemote Customer Service RepresentativeLos Angeles, CaliforniaRemoteWe are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information.
NewRemote Benefits Customer Service Representative Morphius CorpRemote Benefits Customer Service RepresentativeGlendora, CaliforniaRemoteWe are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better service the different members and entities we work with. As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information.
Online | Customer Service Representative | Travel Destination CareersOnline | Customer Service Representative | TravelLos Angeles, CaliforniaRemote$45,000–$70,000 / yearKey Responsibilities:Assist clients with travel inquiries, booking options, and reservation managementCommunicate with clients via email, phone, and messaging tools in a professional and friendly mannerRecommend and help book travel arrangements including hotels, resorts, cruises, flights, and activitiesManage changes, cancellations, and special requests efficiently and accuratelyMaintain updated records of client preferences, bookings, and correspondenceCollaborate with travel advisors and supplier partners to ensure seamless serviceStay informed on travel trends, destination updates, and special promotionsDeliver a client-first experience that builds trust, loyalty, and repeat business Qualifications:Experience in customer service or the travel industry is helpful but not requiredStrong written and verbal communication skillsAbility to work independently and stay organized in a remote settingComfortable using email, booking platforms, and CRM tools (training provided)Reliable internet access and a personal computerMust be 18 years or olderPassion for travel and helping others plan their perfect trip What We Offer:Fully remote, flexible work-from-home opportunityOngoing travel industry training and professional developmentAccess to exclusive travel tools, resources, and destination informationIncentive-based income opportunitiesTravel discounts and perks through our supplier networkSupportive, inclusive team culture and potential for career growth Work Environment:This position is fully remote and offers flexibility in scheduling. - $70,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
NewNon-Clinical - Administrative - Customer Service Representative 22nd Century Technologies, Inc.Non-Clinical - Administrative - Customer Service RepresentativeLos Angeles, CARemoteThis role handles inbound calls, documents member interactions, assists with healthcare-related inquiries, and collaborates with internal departments to ensure timely and effective service. The Member Services Agent serves as the primary point of contact for members and patients, providing exceptional customer service, education, and issue resolution.
Bilingual Spanish Customer Service Representative - FT- Remote WFH Team Health Holdings IncBilingual Spanish Customer Service Representative - FT- Remote WFHCARemoteAdministrative Customer Service Customer Service Representative Atlanta, GA Customer Service Representative, Atlanta, GA. Missing Translation: layouts.eu_consumer_core.application.custom_footer.footer_title.
REMOTE Customer Service Team Manager AILREMOTE Customer Service Team ManagerLos Angeles, CaliforniaRemoteFor over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families across the U.S. We offer a remote-first environment focused on service, leadership, and long-term career growth. AO Globe Life is expanding its leadership team and seeking experienced professionals who are ready to lead, mentor, and develop high-performing teams in a fully remote environment.
Remote Customer Service Representative Next Stop TravelRemote Customer Service RepresentativeLos Angeles, CARemotePosition Summary:The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. Company Overview:Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base.
Insurance Agent / Customer service Prodigy Solutions IncInsurance Agent / Customer serviceOntario, CARemote1. **Generate New Business:** Proactively identify and pursue new business opportunities through cold calling, networking, and other lead generation methods. 2. **Build and Maintain Relationships:** Cultivate strong relationships with prospective and existing clients to understand their needs and provide tailored solutions.
NewCustomer Service Rep - Remote American Income Life Insurance CompanyCustomer Service Rep - Remotereseda, CARemoteFull timeYou will assist clients by answering questions, reviewing benefit information, helping with basic online steps, and making sure each person receives a clear and positive experience. We are expanding our team and looking for customer service–minded individuals who are ready to grow with a well-established supplemental benefits organization that has been serving families for more than 65 years.
Manager, Quality Management - Clinical Review - Remote (PST Work Hours) UnitedHealth Group IncManager, Quality Management - Clinical Review - Remote (PST Work Hours)El Segundo, CARemote$91,700–$163,700 / yearThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. The role reports directly to Quality Improvement Leadership and collaborates with QI Ops Manager and clinical staff (QI Nurses) to manage health plan grievance and potential quality issue case productivity, turn-around-times and quality.
Solutions Architect - Adobe 3D & Immersive (Remote work possible) ADOBE IncSolutions Architect - Adobe 3D & Immersive (Remote work possible)CARemote$156,700–$226,900 / yearAdobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Joining the new Enterprise Solutions & Delivery (ESD) team within the Substance 3D Growth organization, this person will be a leading technical voice in pre-sales, crafting how customers understand, evaluate, and ultimately commit to our solutions.
Home Advisor - Remote Experian Information Solutions IncHome Advisor - RemoteCARemoteExperian''s people first, inclusive and purpose driven culture is multi award-winning; World''s Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few. By combining proprietary technology with deep industry expertise, Own Up provides a transparent mortgage marketplace that helps consumers find the best rates and terms for their financial needs.
Bilingual Spanish Health Coach and Educator (Home Visits in San Gabriel Valley / Southeast LA, CA | Field Remote) Alignment HealthcareBilingual Spanish Health Coach and Educator (Home Visits in San Gabriel Valley / Southeast LA, CA | Field Remote)Whittier, CaliforniaRemoteEffective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly. Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
Care Coordinator (CC Home Care Operations) Tandem CareCare Coordinator (CC Home Care Operations)Los Angeles, CaliforniaRemoteBecause of that, this role is heavily focused on staffing execution, schedule management, service recovery, caregiver accountability, and keeping care running smoothly despite the inevitable curveballs that come with home care. This is a fast-paced operational position that requires exceptional organization, strong judgment, and the ability to make decisions quickly while balancing the needs of clients, families, and caregivers.
Sales Specialist - Home Equity- CA Real Estate Brokerage License Required JG Wentworth Co LLCSales Specialist - Home Equity- CA Real Estate Brokerage License RequiredCARemoteAs a Home Equity Specialist, you'll be fielding inquiries from JG Wentworth's multi-channel marketing platform, cross-selling HEC to leads in other product areas, and guiding applicants all the way through the funding process. The ideal candidate is one who can effectively educate consumers on the benefits of a new financial solution; can follow a consultative and compliant sales process; and has a strong drive to help consumers achieve their financial goals.
Customer Experience Journey Specialist Kandu, Inc.Customer Experience Journey SpecialistVan Nuys, CARemoteFull timeKandu Health, Inc. considers factors such as scope and responsibilities of the position, candidate’s work experience, education/training, key skills and internal parity, as well as location, market and business considerations when extending an offer. Combining this advanced technology with the support of expert clinicians offers a comprehensive path to recovery–helping survivors improve mobility, independence, and quality of life.
Insurance Customer Relations Specialist - REMOTE AIS Insurance SpecialistsInsurance Customer Relations Specialist - REMOTECaliforniaRemote$54,586–$61,637 / yearAbility to navigate and toggle between multiple systems, simultaneously, including computerized data entry system, other relevant quoting and insurance applications, and communication platforms . Auto Insurance Specialists has been offering quality insurance products to California residents for over 55 years and since 2006 has expanded its online sales and service capabilities across all 50 states.
Customer Experience Journey Specialist KanduCustomer Experience Journey SpecialistVan Nuys, CaliforniaRemoteKandu Health, Inc. considers factors such as scope and responsibilities of the position, candidate’s work experience, education/training, key skills and internal parity, as well as location, market and business considerations when extending an offer. Combining this advanced technology with the support of expert clinicians offers a comprehensive path to recovery–helping survivors improve mobility, independence, and quality of life.
Chief Financial Officer - Home Warranty Division First AmericanChief Financial Officer - Home Warranty DivisionWest Hills, CaliforniaRemoteFirst American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Support strategic initiatives, including new product development, distribution partnerships, technology investments, service network strategy, acquisitions, divestitures, or business transformation efforts.
EverPro - Director of Customer Success (Remote, US) EverCommerce IncEverPro - Director of Customer Success (Remote, US)CARemote$116,000–$150,000 / yearIn this role, you will oversee a cross-functional team of CSMs responsible for revenue renewal across Service Fusion's field service management platform, revenue renewal and product adoption for ZyraTalk's AI-powered communication platform, and the technical onboarding of new ZyraTalk customers. The ideal candidate will bring 8+ years of customer success experience, at least 5 years in a people management role, and a demonstrated ability to lead high-performing teams across multiple product lines in a fast-paced SaaS environment.