Customer Strategy Manager Faro Health Inc.Customer Strategy ManagerNew York, NYRemote$143,000–$173,000 / yearCustomer Strategy Capability Development : Help evolve how Customer Strategy operates as Faro scales, contributing new ideas, customer learnings, frameworks, and best practices across customer success, strategic account management, change management, and AI-enabled clinical development transformation. You will serve as a strategic advisor to customer stakeholders, helping organizations define what success looks like, adopt AI-enabled ways of working, embed Faro into business processes, and translate emerging technology capabilities into real operational impact at enterprise scale.
East Regional Energy Savings Customer Success Manager Job Armstrong World Industries IncEast Regional Energy Savings Customer Success Manager JobNYRemote$80,000–$120,000 / yearWe are committed to: Engaging a diverse, purpose-driven workforce; Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet; Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play; Being a catalyst for change with all of our stakeholders; and. Manager of Energy Savings Ceilings, were seeking an East Regional Energy Savings Customer Success Manager who will support the execution of Energy Saving Ceilings (ESC) growth within a defined geography.
Director, Scaled Customer Success Remote, US Newsela Inc.Director, Scaled Customer Success Remote, USNYRemote$120,000–$144,000 / yearExperience building, leading, or optimizing scaled customer success models, including digital-touch, tech-touch, or hybrid coverage approaches, with a deep understanding of how to balance efficiency and customer experience, overseeing a large number of accounts, all while designing impactful customer journey. Hands-on experience designing and implementing automation models that support scaled Customer Success teams, alongside comfort partnering with CS Operations to build and optimize journeys, playbooks, health signals, lifecycle triggers, and automated engagement motions in tools like Gainsight, Planhat, or similar CS platforms.
Sr. Customer Success Manager, MM/ENT - AMER Remote Technology IncSr. Customer Success Manager, MM/ENT - AMERNYRemote$46,600–$131,100 / yearSolution-Oriented Account Ownership: Drives retention and expansion outcomes with minimal oversight, owning end-to-end mitigation and account plans rather than just tasks, and proactively escalating complex issues with proposed solutions already in hand. You will identify and spearhead strategic initiatives to enhance the team''s capabilities, particularly focused on consultative sales, while building strong cross-functional relationships with Product, Sales, Marketing, and Solutions Consultant teams to maximize organizational alignment.
Senior Analyst, Ecommerce Customer Development - Amazon (Remote) Nestle SASenior Analyst, Ecommerce Customer Development - Amazon (Remote)Bridgewater, NJRemote$90,000–$105,000 / yearThis position is also responsible for providing direct support to Amazon, leading the analysis and reporting of Ecommerce-specific metrics, demand planning, content management, supply chain and marketing directives throughout the internal organization for the assigned categories and e-retailers. Our broad product portfolio includes renowned brands like Garden of Life, Nature''s Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more.
Customer Support Specialist QwotedCustomer Support SpecialistNew York, New YorkRemoteWorking primarily in Intercom, you'll manage live chat conversations and support emails, troubleshoot platform issues, verify accounts, and guide users through every step of the Qwoted experience. We connect journalists, editors, and producers with the experts, brands, and small businesses they need as sources, using smart technology to make better matches happen faster.
NewCustomer Success Engineer, Enterprise Manifest Cyber IncCustomer Success Engineer, EnterpriseNYRemote$158,200–$169,500 / yearTroubleshoot technical questions independently where possible, working with databases, APIs, and JSON-based data (including SBOM/AIBOM/CryptographyBOM formats like SPDX and CycloneDX), and looping in Engineering or Support when deeper investigation is needed. Reporting to the Head of Business Operations, you''ll act as a trusted advisor on software supply chain security and AI risk, working closely with security, engineering, GRC, and procurement stakeholders at some of the most highly regulated organizations in the world.
Customer Training & Onboarding Specialist Feathr IncCustomer Training & Onboarding SpecialistNYRemoteFeathr believes candidates that have made it to this point in the interview process are truly talented individuals, and so we are open to dialoguing background screens before turning away candidates that have consistently excelled through the interview process. User Training: Providing comprehensive training sessions to new users, equipping them with the knowledge and skills needed to navigate and utilize the Feathr platform effectively.
BD Customer Experience Specialist I Principal Financial Group IncBD Customer Experience Specialist INYRemote$20.34–$36.35 / hourWichita, KS: $20.34 - $27.26 / hour Des Moines, IA: $21.47 - $28.77 / hour Charlotte, NC: $22.60 - $30.29 / hour Chicago/Minneapolis: $24.86 - $33.32 / hour Los Angeles/New York City: $27.12 - $36.35 / hour Time Off Program Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Nonimmigrant Workers and Green Card for Employment-Based Immigrants Investment Code of Ethics For Principal Global Investors positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household.
Manager, Customer Success, Strategic Zillow IncManager, Customer Success, StrategicNYRemote$89,700–$143,300 / yearAs Manager, Customer Success - Strategic Segment, you will lead a high-impact team of Customer Success Managers responsible for Zillow's largest and most complex agent customers across our multi-product portfolio, including Showcase, Zillow Pro, and Follow Up Boss. Lead and develop a team of Strategic Customer Success Managers supporting high-value, complex customers across Showcase, Zillow Pro, and Follow Up Boss, with accountability for adoption, customer value, retention, and expansion.
Remote Travel Customer Representative SawmilldcllcRemote Travel Customer RepresentativeNew JerseyRemoteIn this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.
Customer Success Manager (Ongoing Opportunity) Feathr IncCustomer Success Manager (Ongoing Opportunity)NYRemoteExecutive Presence & Commercial Acumen: You are comfortable leading strategic and sometimes difficult conversations with senior decision-makers and stakeholders, and are adept at managing the end-to-end renewal process, including contract negotiations. Marketing Subject Matter Expert: Applies evolving marketing best practices to customers campaign strategies, personal workflows, and customer conversations in alignment with Feathrs positioning.
Remote Travel Customer Representative AlmaaventureraRemote Travel Customer RepresentativeLakewood, New JerseyRemoteIn this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.
Customer Development Manager - Wakefern (New York, NY, US) Colgate-Palmolive CompanyCustomer Development Manager - Wakefern (New York, NY, US)New York, NYRemote$86,000–$137,000 / yearOur journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. Identify areas of opportunity for products and programs, develop Customer Marketing strategies that incorporate consumer insights, and have an awareness of the competitor landscape to create promotional strategies where we all win.
Customer Success Manager - US EST Kentik IncCustomer Success Manager - US ESTNYRemote$100,000–$120,000 / yearWork closely with your team of Post-Sales Engineers, Account Executives, Product Management, Sales Engineers and Kentik Leadership to ensure customers have an optimal experience and achieve their desired outcomes. You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run.
Customer Support Associate Bluevine - USCustomer Support AssociateJersey City, NJ; Salt Lake CityRemoteBacked by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, our 500+ person global team shares one mission: to give small businesses the financial tools they need to succeed. Ensure customer requests are resolved efficiently and effectively while addressing the customers’ stated and unstated short-term & long-term needs.
Customer Success Specialist NoGigiddyCustomer Success SpecialistNew York, NYRemote$33,280–$45,760 / yearWe connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. As a Customer Success Specialist at NoGigiddy, you'll support our community with fast, helpful, and genuine responses across email, chat, and social.
Customer Success Manager HOVER IncCustomer Success ManagerNew York, NYRemote$97,000–$120,000 / yearHover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. You'll work closely with Renewal Managers, Solutions, Data, and Product to support customer outcomes, identify expansion signals, and turn customer feedback into insights that help Hover continue building a better platform.
Director of Customer Success Operations SecurlyDirector of Customer Success OperationsNew York, NYRemoteHands-on experience building tech, systems, and automation - you've architected workflows, integrations, or automation inside a CS platform (Vitally, Gainsight, Totango, ChurnZero, or similar) and a CRM like Salesforce or HubSpot, not just used tools someone else set up. 3+ years leading a Customer Success Operations, Revenue Operations, or Renewals team - this is a leadership track record, not an individual-contributor background, with proven experience scaling CS tools, systems, and AI.
Field Service Engineer - Territory Covering North & Central New Jersey DanaherField Service Engineer - Territory Covering North & Central New JerseyNew Brunswick, NJRemote$40–$45 / hourIn this role, you will have the opportunity to: Work independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products. This position reports to the Field Service Manager and is part of the Field Service team located in North Central New Jersey and will be fully remote covering a service territory around Clifton, Elizabeth, Newark, and surrounding areas.