Healthcare Customer Care Agent (Temp-to-Perm) IvyrehabHealthcare Customer Care Agent (Temp-to-Perm)Tampa, FloridaRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.
Customer Service Center Rep BayCare Health SystemCustomer Service Center RepTampa, FLRemoteResponsibilities: Responsible for supporting the physician's office health care team, schedules patient appointments, assists with patient inquiries, may arrange for other procedures, laboratory and consultations with referral doctors, serves as the initial point of contact for all BayCare Health System marketing activities and physician referral efforts. Join the team that is revolutionizing health care - BayCare Health System Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians.