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We deliver our services through our talented team of benefit specialists, nurses, pharmacists, case managers, pharmacy techs, program managers, and other incredibly talented team members who are supported by world-class proprietary technology systems developed in house by our team of engineers, system architects, coding professionals and data scientists. A typical day in the life of a Nurse Advocate will include the following: The responsibilities include, but are not limited to the following: Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers.

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> Position: Remote Registered Nurse (RN) Case Manager Location: Columbia, MORemote Status: Remote Job Id: 748 # of Openings: 0Important NoticeDue to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.Please Note:<ul><li>PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly.</li><li>We will never request your bank account information at any stage of the hiring process.</li><li>We will never send a check (electronic or physical) to purchase home office equipment.</li></ul>If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@pharmacord.comOur Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy.We deliver our services through our talented team of benefit specialists, nurses, pharmacists, case managers, pharmacy techs, program managers, and other incredibly talented team members who are supported by world-class proprietary technology systems developed in house by our team of engineers, system architects, coding professionals and data scientists.We are PharmaCord, a purpose-driven organization on a rapid growth journey.Our Team: Our team is highly motivated and passionate about providing the highest quality customer support to our patients. We look for individuals interested in growing with our company and working in an exciting, open and collegial work environment. We seek problem solvers who are compassionate, have high integrity and demonstrate grit. Our colleagues are enthusiastic team members who love what they do and are passionate about making a difference through their work. We take initiative, exhibit pride in our accomplishments, and are trusted to work independently while collaborating to share ideas, support, and resources.As a Nurse Advocate you are responsible for contact with program patients and assessing any barriers that may be present for successful initiation and completion of therapy. The Nurse Advocate will play an active role with each patient from the first point of patient program enrollment and throughout treatment to facilitate a timely and successful patient experience.A typical day in the life of a Nurse Advocate will include the following:The responsibilities include, but are not limited to the following:<ul><li>Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers.</li><li>Serve as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life-threatening condition.</li></ul>Have primary goals that include:<ul><li>Enable patients by providing them with information and education about:</li><li>their prescribed therapy and course of treatment, fairly balanced with benefits and known side effects per manufacturer product information</li><li>proper administration and dosing of prescribed therapy</li><li>calling and working with the patient's insurance payer to determine coverage benefits, anticipated out-of-pocket costs associated with their therapy and resources for financial assistance, where applicable based upon needs communicated by the patient</li><li>support to help better manage the stress involved in their diagnosis.</li><li>Empower the patient to participate in their personal care process by triaging the patient to support for other non-program needs such as social or other intervention programs.</li><li>Reporting of Adverse Events/ Product Complaint received in accordance with SOP and good manufacturer practices</li><li>Other duties as assigned by management</li></ul>This job might be for you if (must have requirements of the role):Successful candidates possess the following personal attributes:<ul><li>Clinical nursing experience with demonstrated competence in educating and managing patients with a new diagnosis or chronic medical condition</li><li>Knowledge about clinical aspects of the relevant disease state, including protocol therapy and common prescribing algorithms</li><li>General computer skills</li><li>Able to adapt to changing work assignments</li><li>Be service oriented and anticipate, recognize and meet the needs of others</li><li>Excellent interpersonal skills required, with specific ability to communicate effectively with patients, family members, and physicians</li><li>Ability to multitask effectively</li><li>Ability to recognize emotions and their effects</li><li>Sureness about self-worth and capabilities</li><li>Manage disruptive impulses</li><li>Maintain standards of honesty and integrity</li><li>Take responsibility for performance</li><li>Be adaptable and handle change with flexibility</li><li>Be innovative and open to new ideas</li><li>Achievement driven; constantly striving to improve or to meet a standard of excellence</li><li>Align with the goals of the group or organization and communicate effectively within the group</li><li>Ready to take initiative and act on opportunities</li><li>Be optimistic and pursue goals persistently despite obstacles and setbacks</li></ul>Requirements:<ul><li>Must have active RN licensure in current state of practice.</li><li>2-3 years of nursing experience with relevant disease state experience preferred.</li><li>Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus.</li><li>Case management or Clinical Trial Nurse experience, a plus.</li><li>Bachelor's degree preferred.</li><li>We are located in Jeffersonville, IN. PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year).</li><li>Remote work eligibility is subject to all work from home criteria met and based on business need.</li></ul>Physical Demands & Work Environment:<ul><li>While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.</li><li>This position requires our nurses to be available for inbound phone calls as a part of their role and make outbound calls as necessary.</li><li>Although very minimal, flexibility to travel as needed is preferred.</li><li>Our nurses work a rotating schedule between the hours of 8 am to 11 pm Monday-Friday.</li><li>This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.</li><li>Due to investment in program specific training, candidates are expected to maintain role for a minimum of 6 months, or within a client-facing role, prior to being considered eligible for lateral or promotion level move. PharmaCord is committed to creating a strong company culture that values collaboration, employee development, and promotion from within. Exceptions will be reviewed on a case-by-case basis to assess business need and service impact.</li></ul>Once you land this position, you'll get to enjoy:Our Benefits & Perks<ul><li>Company paid Short-term Disability (STD)</li><li>Increased competitive 401(k) company match up to 4%</li><li>Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees</li><li>Wellness discounts of up to $260 per year for participation in wellness program</li><li>Annual HSA employer contribution</li><li>Company paid and voluntary Life Insurance options</li><li>Voluntary Life, AD&D and Long-Term Disability Insurances</li><li>Paid Parental Leave of Absence</li><li>Wellness and Employee Assistance Programs</li><li>PTO benefits, flex days and paid holidays</li><li>Employee Referral Program</li><li>Ambassador Program</li><li>Tuition reimbursement program up to $5,000 per year</li></ul>Competitive Compensation & Flexible Working<ul><li>Competitive starting pay rates</li><li>Toll reimbursement program (valued at $678.60 per year)</li><li>Multiple shift options between 8 AM and 8 PM Monday - Friday</li></ul>A Career You'll Love<ul><li>Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021</li><li>Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace</li><li>Opportunities for advancement with a company that supports personal and professional growth</li><li>A challenging, stimulating work environment that encourages new ideas</li><li>Exposure to many learning and development opportunities</li><li>Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience</li><li>Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace caf\u00e9, and more!</li></ul>Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.At PharmaCord, we don't just accept difference \u2013 we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer.PharmaCord is unable to sponsor employees at this time.Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!

PharmaCord LLC

Remote Registered Nurse (RN) Case Manager

Adverse Events

Algorithms

Background Investigation

Biotech and Pharmaceutical

Business Analysis

Business Services

Call Center Management

Case Management

Clinical Nursing

Clinical Trial Management

Communication Skills

Computer Skills

Copying Machines

Customer Relations

Customer Support/Service

Data Science

Disease

Diversity

Intellectual Property (IP)

Interpersonal Skills

Life Insurance

Medical Conditions

Medical Diagnosis

Multitasking

Nursing

Office Equipment

Patient Assessment

Patient Care

Patient Education

Personal Care

Pharmacy

Photocopy

Physical Demands

Project/Program Management

Purchasing/Procurement

Registered Nurse (RN)

Reimbursement

Service Delivery

Side Effects

Staff Development

Standard Operating Procedures (SOP)

System Architecture

Time Management

Training/Teaching

Utilization Management

Willing to Travel

Work From Home

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

We anticipate the application window for this opening will close on - 4 Jun 2026At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeWe are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver''s license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement.We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.As one of three comprehensive portfolios at Medtronic, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission-to alleviate pain, restore health, and extend life-we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most.Our Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions. Through therapies such as spinal cord stimulation and targeted drug delivery systems, we deliver personalized treatments that restore function, reduce symptoms, and improve quality of life worldwide.Check us out on LinkedIn: Pain InterventionsAt Medtronic, the Senior Clinical Specialist, supports the Neuromodulation Pain, Target Drug Delivery and Interventional Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education.  This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.This is a field based role.Responsibilities may include the following and other duties may be assigned:<ul><li>Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems</li><li>Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products</li><li>Provides clinical support in surgeries, re-programmings, troubleshooting and follow ups in hospitals and clinics</li><li>Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)</li><li>Responds promptly and professionally to device-related inquiries by customers and patients</li><li>Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager</li><li>Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools</li><li>Responsible for managing inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold</li><li>Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership</li><li>Maintains a working knowledge of competitive products</li><li>Regularly visits accounts to establish/maintain relationships with office staff and Health care providers</li><li>Accountable for placing orders with customer service for pending purchase orders and product replacement</li><li>Expected to work with materials management to collect POs for cases covered within the territory/district</li><li>Ensures personal understanding of all quality policies/system items that are personally applicable</li><li>Assists Management and Sales Training department in education/training of new employees within the district</li><li>Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly</li><li>Manages business expenses and budget effectively and in given timeframe</li><li>Functions as a clinical leader within their territory and district, illustrating a high degree of autonomy and expert clinical acumen</li><li>Key contact for complex case coverage and troubleshooting</li><li>Is active in territory business planning and aligns activities to support sales objectives</li><li>Acts as a field trainer</li><li>Mentors fellow Associate Clinical Specialists and Clinical Specialists</li><li>Completes all new hire therapy trainings as directed by medical education</li><li>Completes all corporate compliance training prior to date due</li><li>Travels to cover district cases as needed</li></ul>We are committed to building a workforce that brings together a broad range of perspectives and experiences at every level. This approach fuels innovation and helps us remain an industry leader-that's why we focus on attracting and developing employees who are patient-centric, passionate, and deeply connected to the needs of the patients we serve.To learn more about Inclusion & Diversity at Medtronic, click here.QualificationsMust Have: Minimum RequirementsTo be considered for this role, please ensure the minimum requirements are evident in your applicant profile.<ul><li>A High School Diploma or GED with a minimum of 8 years of clinical or medical sales experience; or</li><li>An Associate Degree with a minimum of 6 years of clinical or medical sales experience; or</li><li>A Bachelor's degree with a minimum of 4 years of clinical or medical sales experience.</li></ul>Nice to Have:<ul><li>Bachelor's degree in a health care related field</li><li>Master's degree</li><li>Registered nurse or HCP with experience in a sterile environment</li><li>Clinical experience with implantable neurological products and patient care</li><li>Experience in servicing medical personnel on product use</li><li>Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic,   operating room, pain management, or home   health care</li><li>Understands basic reimbursement and healthcare environment</li><li>Excellent organizational skills and ability to work under pressure</li></ul>Other Job Requirements<ul><li>Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation</li><li>Ablity to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts</li><li>Ability to work efficiently and autonomously with little direction when outside of clinical events</li><li>Ability to attend national meetings, district meetings and other training as requested</li><li>Ability to wear a 7-9 lbs  protective lead apron for extended periods of time in the  operating room</li><li>Ability to lift up to 40 lbs</li><li>Ability to sitting, standing, and/or walking for 8+ hours per day</li><li>Ability to bend/stoop, squat and balance frequently</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.</li></ul>Must have a valid driver's license and active vehicle insurance policy.  In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & SponsorshipAt Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.Join us in our mission to alleviate pain, restore health, and extend life-where your unique background and perspective are valued.Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Salary ranges for U.S (excl. PR) locations (USD):88,000-132,000The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic benefits and compensation plansAbout MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Remote Registered Nurse (RN) Case Manager PharmaCord LLC

Senior Clinical Specialist, Pain Interventions - Columbia / Jefferson City, MO Medtronic Plc

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