CX Knowledge Base & Conversational AI Manager Resident Home LLCCX Knowledge Base & Conversational AI ManagerNYRemote$90,000–$110,000 / yearYou''ll partner closely with Product, Customer Support, Operations, CRM, QA, Legal, Brand, and AI Enablement teams to ensure our AI experiences remain accurate, conversational, on-brand, and continuously optimized using customer sentiment, behavioral insights, and business performance metrics. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role.
Manager, Business Development WE CommunicationsManager, Business DevelopmentNYRemote$100,000–$130,000 / yearIn addition to managing inbound opportunities, work with BD team members and sector leads on organic growth strategies and proactive pursuits by applying business development strategy, agency positioning and pursuit lifecycle management across multiple sectors and markets. For the Manager, Business Development role, we are prioritizing candidates based in one of our office locations (Seattle, WA; Portland, OR; San Francisco, CA; New York, NY) but will also consider highly qualified candidates for fully remote work in other U.S. locations.
Referral Counselor (Legal) - Bilingual (English/Spanish) NYC Bar AssociationReferral Counselor (Legal) - Bilingual (English/Spanish)New York, NYRemoteFull timeA learning mindset and curiosity about topics that impact the profession, law, and helping the public, such as changes to the law, nonprofits’ strategic use of technology to boost efficiencies in providing help to the public, and evolving delivery of legal services models General knowledge of New York law and legal resources available to New Yorkers, preferred. Established in 1946, the New York City Bar Legal Referral Service (LRS) is the oldest lawyer referral service in New York State, and the first one in New York City approved by the American Bar Association (ABA).
National Account Manager - Kroger (Cincinnati-Based) The Bel GroupNational Account Manager - Kroger (Cincinnati-Based)New York, NYRemote$140,000–$160,000 / yearGuided by the values of care, dare, and commit, Bel is committed to the Fight for Better Snacking-delivering accessible, portion-sized options while advancing sustainable innovation, healthier snacking, regenerative agriculture, circular economy, and community support. With beloved brands like Babybel, GoGo squeeZ, The Laughing Cow, and Boursin, Bel U.S. creates delicious fruit, veggie, and dairy portion-sized snacks that bring nourishment, joy, and convenience to everyday life.
Community Response & Engagement Specialist (Remote) World Education ServicesCommunity Response & Engagement Specialist (Remote)New York, NYRemote$70,000–$95,000 / yearThe role reports into the Associate Director, Digital and Partner Marketing and operates with a measured, risk-aware approach, emphasizing factual clarification, misinformation mitigation, and redirection to official support channels without creating unmanaged customer service obligations or community moderation responsibilities. Experience the power of connection by participating in a range of activities, including employee-led resource groups, town halls, collaborative team events, meaningful volunteer opportunities, and initiatives that promote equity, celebrate diversity, and cultivate a strong sense of belonging within our organization.
Customer Solution Engineer Zuora IncCustomer Solution EngineerNYRemote$124,375–$251,160 / yearWhile we share a comprehensive range, a candidate's final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Our platform powers modern business models - from subscriptions and usage-based pricing to AI-driven and outcome-based offerings - helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
Senior Revenue Operations Manager CobaltSenior Revenue Operations ManagerNew York, NYRemote$125,000–$160,000 / yearOwn Customer Success Operations processes within the broader GTM motion, including customer health scoring, segmentation, account and whitespace planning, renewals, expansion, and churn risk — partnering with Customer Success to build scalable processes that support retention, growth, and proactive customer management. Accepting just 5% of applicants, the Cobalt Core boasts over 500 closely vetted and highly skilled testers who jointly conduct thousands of tests each year and are at the forefront of identifying and helping remediate risk across a dynamically changing attack surface.
Future Opportunity, Customer Account Executive Enterprise BilltrustFuture Opportunity, Customer Account Executive EnterpriseNYRemote$100,000–$120,000 / yearAs a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes.
Enterprise Solutions Engineer, Service Management AsanaEnterprise Solutions Engineer, Service ManagementNew York City, NYRemote$156,800–$178,500 / yearTranslate complex customer pain points and service delivery workflows (such as request intake, triage, and fulfillment) into practical solution designs and compelling business value narratives for IT leaders. In this role, you will be at the ground floor of an emerging go-to-market motion, partnering with a dedicated Account Executive to build repeatable technical plays for Asana Service Management across IT and service teams.
Commercial Finance Lead StackAdapt IncCommercial Finance LeadNYRemote$114,400–$135,850 / yearFactors Influencing Final Compensation: The final compensation offer will be determined by a variety of factors, which may include, but are not limited to: the candidate''s specific experience, technical skills, knowledge, abilities, and relevant education, licensure, and certifications. Commercial Business Partnering: Finance support to the divisional and regional revenue leaders, providing detailed financial analysis and insights into performance, profitability, planning and strategic decision-making.
Partner Manager, Strategic Partnerships StackAdapt IncPartner Manager, Strategic PartnershipsNYRemote$129,600–$178,200 / yearFactors Influencing Final Compensation: The final compensation offer will be determined by a variety of factors, which may include, but are not limited to: the candidate''s specific experience, technical skills, knowledge, abilities, and relevant education, licensure, and certifications. Navigate complex organizations by engaging stakeholders across C-suite, Product Strategy, and Operations to align their long-term business goals with our technical capabilities.
Vice President, Banking & Financial Services Industry Leader Quantum Metric IncVice President, Banking & Financial Services Industry LeaderNYRemote$220,000–$250,000 / yearWe also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. This role will take a highly proactive approach to building the Banking & Financial Services business at Quantum Metric through strategic market displacement, pipeline growth and account expansion, and establishing Quantum Metric's brand authority within the BFSI space.
Global Account Director, Payment Partnerships - WooCommerce Automattic IncGlobal Account Director, Payment Partnerships - WooCommerceNew York, NYRemote$105,000–$215,000 / yearClassification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. Maintain a deep, current understanding of the global payments ecosystem-including acquiring, PSPs, alternative payment methods, payment network rules, interchange economics, and bank transfer cost structures-and apply that knowledge to sharpen partnership strategy and commercial positioning.
Strategic Services Consultant (Premier Success) Sprout Social IncStrategic Services Consultant (Premier Success)NYRemote$77,600–$97,000 / yearOptimize customers' social operations by evaluating workflows, aligning social media strategy directly to business objectives, and keeping customers informed of emerging industry trends and digital shifts. Lead ongoing strategic consulting engagements that elevate our customers' social strategy, partnering with Customer Success Managers to help enterprise brands structure, refine, and scale their social media operations.
Credit Card Counsel Brex IncCredit Card CounselNew York, NYRemote$220,000–$270,000 / yearYou will help us build, globally scale, and continuously improve Brex''s spend management software products, including budgets, spend policies, approvals, and audit and controls from the earliest stages of ideation through launch-translating complex regulatory, card network, and bank partner requirements into practical product decisions and helping teams move fast without compromising on compliance. You''ll help advise on the regulatory and commercial issues that arise across software and fintech products-data privacy, contracting, intellectual property, AI and automation, and consumer- and commercial-protection requirements-providing strategic advice on risk and ambiguity as we design and ship new features.
NewAccount Manager, College Sales Verlagsgruppe Georg von Holtzbrinck GmbHAccount Manager, College SalesNew York, NYRemote$50,000–$65,000 / yearThis role suits someone who's comfortable managing a broad book of business, likes being the person who actually knows their accounts, and can move between relationship-building and day-to-day account management without losing track of either. Work with Sales, Customer Success, Support, Marketing, and Product so priorities, risks, and commitments don't get lost between departments, and lead internal reviews for your more complex or strategically important accounts.
Senior Software Engineer, Creatives StackAdapt IncSenior Software Engineer, CreativesNYRemote$170,400–$234,300 / yearOur Bidding team designs, and builds scalable microservices that span every core aspect of the Adtech pipeline-including pacing, machine learning, bid price optimization, user-profile enrichment, and more. 5+ years of experience in software development, particularly building high-throughput, low-latency distributed systems and architecting scalable microservices or data pipelines in a fast-growing tech environment.
Enterprise Solutions Engineer, Service Management Asana IncEnterprise Solutions Engineer, Service ManagementNew York City, NYRemote$167,300–$178,500 / yearTranslate complex customer pain points and service delivery workflows (such as request intake, triage, and fulfillment) into practical solution designs and compelling business value narratives for IT leaders. In this role, you will be at the ground floor of an emerging go-to-market motion, partnering with a dedicated Account Executive to build repeatable technical plays for Asana Service Management across IT and service teams.
Technology Partnerships Manager - Americas Airship Group, Inc.Technology Partnerships Manager - AmericasNYRemote$70,000–$105,000 / yearThe Airship Partnership team drives business relationships with leading technology vendors and agencies to jointly deliver high-impact customer engagement and expand Airship's presence across the MarTech ecosystem. You will be responsible for managing a portfolio of strategic ISVs (like Google Cloud, Twilio, Salesforce, and leading CDPs, Personalization, Analytics and other MarTech platforms) and driving revenue and market share by sourcing and influencing sales opportunities within your region.
NewAccount Manager Property SOCi IncAccount Manager PropertyNYRemote$70,000–$90,000 / yearBuilt specifically for distributed brands, SOCi's brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews - ensuring every location is visible, discoverable, and growing in today's geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World's Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done - intelligently, consistently, and at scale.