FULL_TIME

FEED

UNKNOWN

1-2 years of experience with Windows based operating systems (Microsoft Office, Suite, etc.) The role will include customers calling to learn about their defined benefit annuity (group annuity contract), customers calling for account maintenance (direct deposit changes / address changes), customers reporting passing of a participant, and customers calling for assistance within claims process. Class Start Date: " The plan is to train on-site at Client office in Warwick, RI " Training Schedule: 8:30-5pm EST, 1 Hour Lunch **Schedules after training be determined using ranking system based on performance in training.

HOUR

Max Pay rate: $20hr Training in person, then job will be remote. Class Start Date 12/08/2025 R&IS Department Onsite Training - Warwick, RI Inbound customer service role for Defined Benefits/Retirement Income Solutions Dept. Required Experience: 1-2 years call center experience. 1-2 years of experience with Windows based operating systems (Microsoft Office, Suite, etc.) The role will include customers calling to learn about their defined benefit annuity (group annuity contract), customers calling for account maintenance (direct deposit changes / address changes), customers reporting passing of a participant, and customers calling for assistance within claims process. Role requires processing and strong ability to navigate Windows based operating systems. Strong customer service focus is a must. Ability to convey complex topics to clientele. Work to remove roadblocks to customer requests & educate customers on the correct process for receiving information. Using advanced customer service skills to avoid escalations. Licensing is not required for the role. Warwick, Rhode Island location required. MANDATORY: Training is on-site. Training is 5 weeks and then nesting is 2 weeks, so 7 total weeks in the office. Nesting and quality assessment will be on site. After successful completion of quality certification/assessment, the position will be remote from home office, with the exception of coming in once a month for mandatory in office attendance. Training is 5 weeks and then nesting is 2 weeks, so 7 total weeks in the office. Agent experiencing system issues at home office will be required to travel to Warwick office until system issue/outage corrected. Requirements: The ability to attend training, nesting at Food and Beverage Client Lane, Warwick RI office. During nesting, must pass metrics before transitioning to remote. The ability to work from home includes the requirement that high-speed internet be used and must be connected to home router via ethernet cable. Hotspots not allowed. A quiet place to work that is secure and free of distractions. Work from home is not a substitute for childcare. * Must be able to use video during interviews and training. * Must have ability to work during the hours of operation of Monday-Friday, 8am to 9pm. Candidates must be flexible regarding shifts worked, which may change based on business needs. * NO time off planned during training until end of nesting timeline (December 8, 2025, to January 30, 2026.) Class Start Date: " The plan is to train on-site at Client office in Warwick, RI " Training Schedule: 8:30-5pm EST, 1 Hour Lunch **Schedules after training be determined using ranking system based on performance in training. Contractors will bid on offered schedules. Clients schedules are created and offered to meet the needs of our customers. closed Saturday and Sundays - ask for open availability Monday Friday 8am 9pm 8 hr. shift with a 60-min lunch. Equipment Coordination: Contractors will have their equipment picked up on Day 1 of Training. The equipment to be supplied during this contact: Client laptop, docking station, 2 x monitors, keyboard, mouse & headset.

Axelon Services Corporation

Remote After Training - Customer Service Rep

Annuities

Broadband

Call Centers

Claims Processing

Customer Support/Service

Customer Training

Ethernet Cable

Food and Beverage Industry

Keyboards

Laptop PC

Microsoft Office

Microsoft Windows Operating System

Network Routers

Retirement Plan

Willing to Travel

Work From Home

ADAPTED_NOW

First point of contact for change requests and enhancements on ciat.edu and CIAT web properties including content updates, images, menu changes, digital assets, new page layouts, new features, and accessibility features. This role collaborates closely with the CIAT Marketing department and IT stakeholders to translate business requirements into reliable web-based solutions, continuously iterating based on data and user feedback to improve performance, usability, and conversion outcomes.

YEAR

<div><div><div>Job Type</div><div>Full-time</div></div><div>Description</div><div>Work from Home (WFH)-Remote work must be performed while residing in New Mexico, Florida or MassachusettsCIAT Location: San Diego, CA and Albuquerque, NMReports to: VP of Information TechnologyStatus: ExemptEmployment Type: Full-timeSummaryThe Full Stack Web Developer at CIAT is responsible for designing, building, and maintaining modern web applications that power our student experience, marketing funnels, and internal operations. They work across the entire stack (front end, back end, databases, and integrations) to deliver secure, scalable, and responsive solutions that support CIAT’s growth and innovation goals in career-focused higher education. This role collaborates closely with the CIAT Marketing department and IT stakeholders to translate business requirements into reliable web-based solutions, continuously iterating based on data and user feedback to improve performance, usability, and conversion outcomes.Responsibilities:<ul><li>Develop, maintain, and optimize web applications using PHP/Laravel, WordPress, and NodeJS</li><li>Collaborate with business stakeholders, graphic designers, QA, and other team members to define requirements, design solutions, and deliver new features</li><li>Troubleshoot, profile, and optimize code to ensure high performance, stability, and security</li><li>Write clean, well-structured, and well-documented code; actively participate in code reviews</li><li>Monitor application health, identify bottlenecks or bugs, and implement timely fixes</li><li>First point of contact for change requests and enhancements on ciat.edu and CIAT web properties including content updates, images, menu changes, digital assets, new page layouts, new features, and accessibility features</li><li>Create responsive and interactive web pages that align with CIAT brand guidelines</li><li>Ensure all ciat.edu website pages and content remain editable in version control tools for collaborative team maintenance</li><li>Collaborate closely with our in-house and third-party development team members to triage, delegate, and test new web changes</li><li>Gather project requirements outlined by department stakeholders and provide time estimates to scope web projects for implementation</li><li>Accurately implement design specifications and work collaboratively with the marketing team to optimize the user experience within time, budget, and business constraints</li><li>Monitor web analytics and real-time visitor monitoring tools to recommend improvements in web accessibility, functionality, or new feature deployment</li><li>Communicate effectively and professionally with internal teams and vendors</li><li>Utilize critical thinking and problem-solving skills to outline programmatic solutions for solving critical business challenges</li><li>Stay up to date with emerging tools, libraries, frameworks, and industry trends; proactively suggest improvements</li><li>Adhere to CIAT’s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met</li><li>Contribute to team effort by accomplishing results as needed</li><li>Embody CIAT’s mission, vision, purpose and values</li><li>Ensure a safe, secure, and ethical work environment</li></ul></div><div> Requirements</div><div><ul><li>Bachelor’s degree in software development, web development, computer science, or related industry experience</li><li>7+ years of web programming experience in professional business environments</li><li>7+ years of experience with version control tools such as Git, to collaborate with a multi-person development team</li><li>Advanced expertise in PHP/Laravel, including complex Eloquent relationships, service container usage, event-driven design, and queue orchestration required</li><li>Experience with backend languages, such as Rust, or exposure to systems-oriented development in Go or Python preferred.</li><li>Familiarity with Microsoft Power Pages preferred</li><li>Strong proficiency in WordPress, building and maintaining scalable solutions such as multisite or headless implementations, with deep REST API customization and effective caching strategies</li><li>Strong proficiency in Node.js, including service-oriented architecture, real-time features (WebSockets), and performance profiling in production environments</li><li>Strong proficiency with front-end development, with deep knowledge of JavaScript (ES6+) and CSS (including preprocessors such as SASS or LESS), and production experience with at least one major framework (React or Vue.js)</li><li>Demonstrable experience designing and optimizing relational database schemas (MySQL or PostgreSQL), with working knowledge of NoSQL systems (Redis or MongoDB) for caching and high-throughput workloads</li><li>Demonstratable experience with containerization and delivery pipelines, including Docker and CI/CD workflows, and familiarity with orchestration platforms such as Kubernetes</li><li>Strong proficiency with API design, including RESTful and GraphQL systems, authentication and authorization flows (OAuth2, JWT), and real-time communication patterns</li><li>Experience with automated testing, including unit, integration, or end-to-end testing using tools such as PHPUnit, Jest/Mocha, or Cypress</li><li>Familiarity with security best practices, including OWASP guidelines, content security policies, and secure development practices across the stack</li><li>Ownership mindset around code scalability, and reliability, with a proactive approach to identifying and resolving issues before they impact users</li><li>Confident use of Git as an engineering tool, with attention to clear history, ownership, and long-term maintainability</li><li>Familiarity with responsive web design, mobile compatibility, UI/UX best practices. Familiarity with SEO requirements and the impact of website performance, URL structures, and the impacts of compliance and search engine friendly code</li><li>Eagerness to learn and adapt to new web programming tools and methodologies</li><li>Ability to work independently, estimate effort accurately, and deliver reliably within structured development cycles.</li><li>Willingness to participate in regular team check-ins and provide clear, proactive progress updates</li><li>Self-motivated, goal-oriented, assertive, results-driven, high energy, and highly ethical.</li><li>Team player with a positive, can-do attitude</li><li>Strong organizational skills with the proven ability to prioritize</li><li>Possess high ethical standards, being an example of professionalism to others</li><li>Ability to problem solve while maintaining compliance with all policies, procedures, and regulations, including those related to integrity, conduct, and professionalism</li><li>Must be able to embody CIAT’s mission, vision, purpose and values</li></ul>Position Type and Expected Hours of WorkDays and hours of work are Monday through Friday. Occasional weekend and evening hours may be required. Supervisory ResponsibilityThis position has no supervisory responsibilities.ValuesValues such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.<ul><li>We are passionate about education and student success</li><li>We value integrity and excellence in our employees and students</li><li>We treat ourselves and our students with dignity and respect</li><li>We believe in and encourage innovation at our school to better help our students succeed</li><li>We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student’s success</li><li>We are accountable for our actions and focus on improvements moving forward</li><li>We have a growth mindset with a sincere belief that every student can do better and achieve their goals</li><li>We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues</li><li>We commit to fostering an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives</li><li>We foster lifelong learning and professional development</li></ul> Physical DemandsThese physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.<ul><li>Essential functions of this role require sitting for extended periods of time.</li><li>Ability to type, use a computer to search for information and input information while speaking on the phone is required.</li><li>The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role.</li><li>The employee will be required to compute simple to simple mathematical calculations as a normal part of this role.</li></ul>Work EnvironmentWhile performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment, as the company will for employees working on campus.Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to.The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodations and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws.This remote work policy is designed to comply with all relevant local, state, and federal laws. AAP/EEO StatementCalifornia Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology’s employees to perform their job duties may result in discipline up to and including discharge. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. Salary RangeThe starting salary range for the Full Stack Web Developer is $85,000-$95,000 yearly/DOE. We base salary offers on a variety of considerations, such as education, experience, equity and other business and organizational needs.#ZR</div></div>

California Institute of Applied Technology

Full Stack Web Developer

Application Programming Interface (API)

Authentication

Best Practices

Budgeting

CSS (Cascading Style Sheet)

Caching

Change Requests/Orders

Code Reviews

Communication Skills

Computer Science

Continuous Deployment/Delivery

Continuous Integration

Corporate Policies

Customer/Client Research

Database Design

Database Optimization

Database Technology

Diversity

Docker

ECMAScript

Ergonomics

Establish Priorities

GraphQL

Graphic Design

High Throughput

Higher Education

Identify Issues

Industry/Trade Analysis

Information Technology & Information Systems

Information/Data Security (InfoSec)

Internet Application

JavaScript

Laravel

Maintain Compliance

Marketing

Mathematics

Microsoft Product Family

MongoDB

MySQL

NoSQL

Node.js

OAuth

Office Equipment

Organizational Skills

PHP Scripting Language (PHP Hypertext Preprocessor)

Performance Management

Physical Demands

Policy Development

PostgreSQL

Problem Solving Skills

Production Systems

Programming Methodologies

Programming Tools

Project Estimates

Python Programming/Scripting Language

Quality Assurance

REST (Representational State Transfer)

React.js

Realtime Communications

Redis

Regulations

Regulatory Compliance

Requirements Management

Safety/Work Safety

Scalable System Development

Search Engine Optimization (SEO)

Search Engines

Service-Oriented Architecture (fka Distributed Object Architecture)

Software Administration

Software Debugging

Source Code/Configuration Management (SCM)

Team Player

Test Automation

Test Tools

Time Management

Time Tracking

Unit Test

Usability Engineering

User Interface/Experience (UI/UX)

Vue.js

Web Accessibility

Web Analytics

Web Design

Web Programming

Web Site Monitoring

Web Testing

Website Management

Wordpress

Worker's Compensation

California Institute of Arts & Technology

Paid Sick Days

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Life Insurance

Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Position Description & Qualifications Looking for a Cloud/Software Architect opportunity at a place you can have influence every day? Then Serco has the right opportunity for you! As the Cloud/Software Architect, you will provide cloud support to one of our USAF customers located in the Montgomery, AL (Gunter AFB) area. Bring your expertise and collaborative skills to make an impact on our military defense. Serco supports the USAF as a Prime for their NexGen IT contract. This position is contingent upon your ability to pass NACI investigation. This is a 100% remote opportunity. Serco supports the Air Force (AF) Civil Engineering (CE) community NexGen IT initiative’s implementation of IBM TRIRIGA is the largest in the world. Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. You will be part of a large team that works closely with the customers, end users, and other Serco teams to deliver quality cloud engineering support, software, innovations, and administration tasks. The team has been recognized by the USAF and industry for their outstanding contributions to the program. In this role, you will: + Lead end-to-end migration from contractor-owned on-premises data center to the agency’s AWS cloud environment + Design and implement secure, scalable, and cost-optimized AWS architectures (VPC, IAM, EC2, EBS, S3, RDS, Lambda, etc.) + Develop Infrastructure-as-Code (IaC) using Terraform or AWS CloudFormation for repeatable, compliant deployments + Architect and integrate hybrid solutions for systems that remain on-premises (e.g., mailroom, legacy workflows) + Configure and validate network connectivity across environments (VPN, Direct Connect, Transit Gateway) + Ensure all cloud solutions meet FedRAMP, FISMA, and NIST 800-53 compliance standards + Implement monitoring, logging, and security controls (CloudWatch, CloudTrail, GuardDuty, Config, Inspector) + Manage identity and access management across platforms (Active Directory, SAML, IAM Federation) + Optimize application and database performance for .NET, Java, and SQL workloads within AWS + Produce detailed architecture diagrams, migration roadmaps, and operational runbooks for ongoing management + Collaborate closely with agency stakeholders, security, DevOps, and application development teams + Provide technical leadership and mentoring to cloud engineers and development teams + Demonstrate strong experience with both Linux and Windows environments and modern DevOps toolchains (CI/CD, Git, Jenkins, Docker) + Maintain excellent communication and coordination skills across technical and non-technical teams + Preferred Certification: AWS Certified Solutions Architect – Professional (or equivalent) + Air Force contracting experience To be successful in this role you will have: + Bachelor’s degree in Computer Science or related field + 15+ years of IT experience + 5+ years of AWS cloud experience + 5+ years of application development experience, technical leadership + Experience in architecting, designing and developing applications on the AWS platform or equivalent platform + Previous experience as Software/Solution Architect, Lead Architect, or similar role + The ability to travel up to 10% of the time If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation.
Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals.
Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world.

Work From Home Engineering Jobs in East Providence, RI

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Work From Home Engineering Jobs in East Providence, RI

Remote After Training - Customer Service Rep Axelon Services Corporation

Full Stack Web Developer California Institute of Applied Technology

Cloud/Software Architect - 100% Remote Opportunity Serco

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