Paid Sick Days

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Work From Home

Life Insurance

UNKNOWN

ADAPTED_NOW

In this role, you will: + Manage and support Lead Army Holistic Health and Fitness (H2F) Strength and Conditioning Coach and Cognitive Performance Specialist teams who provide Soldiers within a Brigade a comprehensive understanding of strength, conditioning, and performance optimization through training plans and one-on-one coaching. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Position Description & Qualifications Are you passionate about health and fitness and ready to make a significant impact in the lives of those who serve our country? Come be a part of the US Army’s groundbreaking Holistic Health and Fitness (H2F) program. H2F is dedicated to improving not just the physical fitness, but the overall well-being of soldiers at all levels. The Holistic Health and Fitness (H2FIT) initiative is the Army’s investment in Soldier Readiness. The H2FIT Regional Manager - OCONUS is responsible for personnel management of team members within their region and collaborating with the Program Manager (PM) in the contract’s overall performance, achieving performance standards, workforce management, customer satisfaction, contract compliance, and quality control. This position requires access to U.S. Government facilities and systems. This is a remote position; however, candidates must be available to accommodate meetings across Germany, Italy, and Korea time zones. In this role, you will: + Manage and support Lead Army Holistic Health and Fitness (H2F) Strength and Conditioning Coach and Cognitive Performance Specialist teams who provide Soldiers within a Brigade a comprehensive understanding of strength, conditioning, and performance optimization through training plans and one-on-one coaching + Oversee the daily operations of services in a defined region (Europe and Korea) including geographically dispersed personnel + Perform additional tasks other than supervising include training personnel and ensuring policies and procedures are followed to meet client needs + Produce weekly, monthly, quarterly, annual reports, region service statistics, and maintain working relationships with internal and external customers + Report to the Program Manager and assist in implementing H2F services across military installations + Communicate effectively, have supervisory experience, be observant of others, and respond to inquiries of a complex nature + Have excellent time management skills and the ability to work independently Please visit our landing page for more information: U.S. Army Holistic Health & Fitness (H2F) System (serco.com) (https://www.serco.com/na/careers/us-army-h2f-system) To be successful in this role, you will have: + U.S. Citizenship + The ability to pass a NACI (Tier 1) to obtain access to U.S. Government facilities and systems + A Bachelor’s degree and five (5) to seven (7) years of experience supervising teams across multiple locations or organizations + High-school diploma with 7-9 years of supervising teams across multiple locations or organizations in lieu of a Bachelor's degree + Availability to accommodate meetings across Germany, Italy, and Korea time zones. + Ability to work well with military and government personnel, and H2F team members + Ability to be proficient in MS Windows and Office 365 + The ability to communicate orally and in writing + Familiarity with a variety of the Army's concepts, practices, and procedures + Fluency in written and spoken English + The ability to travel up to 25% Additional desired experience and skills: + Active NACI + Three years’ experience in the Army H2F Program (civilian, military or contractor) + Certified Strength and Conditioning Coach (CSCS) + Experience managing human performance optimization teams + Familiarity with the military culture and customs + Familiarity with V CORPS, SETAF, and US Forces - Korea + Experience as a H2F Lead SCC + Experience as a Government contractor If you are interested in supporting and working with our U.S. Military and a passionate Serco team, submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation.
Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals.
Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world.

Serco

H2FIT: Regional Manager - OCONUS

Coaching

Communication Skills

Customer Relations

Customer Satisfaction

Employee Assistance Plan

English Language

Federal Government

Fitness

Government

High School Diploma

Intelligence Community

Local Government

Microsoft Office

Microsoft Windows Operating System

Military

Operations

People Management

Performance Management

Performance Tuning/Optimization

Presentation/Verbal Skills

Provincial Government

Quality Control

Service Delivery

Staff Policies

Staff Training

State Government

Statistics

Team Lead/Manager

Time Management

United States Army

United States Citizen

United States Military

Willing to Travel

Workforce Management

Writing Skills

FULL_TIME

FEED

OTHER

Serves as TriWest's senior individual contributor and account manager for the Veterans Affairs' (VA) healthcare facilities, regional offices, and Veterans Integrated Services Networks (VISN) in support of the VA Community Care Network (CCN). Operating without direct reports, the incumbent exercises significant independent judgment and works at an executive level of complexity, managing high-stakes external relationships and translating VA operational intelligence into actionable guidance for TriWest senior leadership.

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.Veterans, Reservists, Guardsmen and military family members are encouraged to apply!Job Summary Serves as TriWest's senior individual contributor and account manager for the Veterans Affairs' (VA) healthcare facilities, regional offices, and Veterans Integrated Services Networks (VISN) in support of the VA Community Care Network (CCN). Operating without direct reports, the incumbent exercises significant independent judgment and works at an executive level of complexity, managing high-stakes external relationships and translating VA operational intelligence into actionable guidance for TriWest senior leadership. The incumbent develops and maintains positive, collaborative relationships with supported health facilities' leadership and respective staffs, network providers, and healthcare beneficiaries within their assigned geographic area of responsibility. The role requires broad and specialized knowledge of the VA Health System, federal healthcare contracting, and the CCN operational environment to independently assess emerging trends, anticipate risks, and formulate recommendations that influence enterprise-level decisions. Internally, the incumbent serves as a trusted advisor to the Chief, Military and Veteran Services and other members of the TriWest senior leadership team, providing expert guidance on VA healthcare operations, contract performance, and stakeholder engagement. Work is performed under broad direction with outcomes reviewed at the leadership level; the incumbent determines approach, method, and priority with minimal day-to-day oversight.Education & Experience Required: • Master's degree in Health Care Administration or a related field • 7 years of executive-level experience and leadership within the VA Health System • Experience in planning and executing complex, large-scale federal healthcare operations Preferred: • Significant experience in Federal healthcare contracts and contract start-up operations • Significant experience within the VA healthcare organizational environment and Community Care Network Contract • Experience in leading VA healthcare operations at a strategic or enterprise levelKey Responsibilities • Provide overarching support and guidance to MVS leadership staff engaged in CCN oversight and operations. • Provide review and assessment of all Network Adequacy Meetings (NAMs) to ensure all risks and escalations are processed and appropriate leadership informed. • Advise MVS leadership on matters relating to the CCN contract and VA healthcare operations. • Intervene with VA offices where necessary and as directed by MVS leadership. • Assist and support the Vice President for VA Performance Management in monitoring appropriate CCN performance measures and keeping MVS leadership informed on all relevant matters. • Collaborate with the Command Center to send, receive, and follow up on issues. • Support contingency operations with the VAMCs and other duties as the ICMOP is further developed. • Assist in engagement with VA/DoD and Services Leadership in CCN Regions 5 and 6 regarding network and operational matters. • Provide a comprehensive perspective of CCN operations and performance and deliver recommendations to optimize the VA and customer experience. • Support strategic planning in anticipation of emerging business trends. • Other duties as assigned.Competencies Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapts to different styles; listens critically; collaborates effectively at all levels. Creativity / Innovation: Develops unique and practical solutions to complex problems; embraces and advocates for necessary change. Empathy / Customer Service: Customer-focused approach; demonstrates listening skills, patience, respect, and empathy for stakeholder perspectives. Independent Thinking / Self-Initiative: Critical thinking with the ability to focus on what matters most to achieving outcomes; produces results without direction and identifies necessary resources autonomously. Information Management: Ability to assess complex, ambiguous information, communicate clearly, and draw sound, defensible conclusions. Leadership: Successfully engages across different styles of employees and stakeholders; leads through influence and expertise rather than direct supervision. Team-Building / Team Player: Influences the actions and opinions of others in a positive direction and builds group commitment without formal authority. Technical Skills: Deep knowledge of the DoD and VA Health Systems; ability to effectively coordinate and influence matrix organizations; expertise in collaboration, public speaking, and executive-level presentations.Working Conditions Working Conditions: • Availability to work non-regular hours as necessary • Remote work, with occasional travel required • Government security clearance requiredTriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $236,000 to $212,000 per year.Company Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: <ul><li> Medical, Dental and Vision Coverage </li><li> Paid time off </li><li> 401(k) Retirement Savings Plan (with matching) </li><li> Short-term and long-term disability, basic life, and accidental death and dismemberment insurance </li><li> Tuition reimbursement </li><li> Paid volunteer time </li></ul>Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

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H2FIT: Regional Manager - OCONUS Serco

VP, VA Relations TriWest Healthcare Alliance

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