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Who We Are: TransPerfect Connect is the world's leading provider of interpreting services, including Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI). Interpreters manage continuous live calls, often under pressure, while strictly following interpretation protocols to maintain neutrality, accuracy, and confidentiality.

TransPerfect Is More Than Just a Job\u2026Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.TransPerfect Connect (TPC) is seeking highly fluent, professional bilingual speakers (English <> Spanish) with experience using their language skills in a professional call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and financial services.If you're excited by meaningful work and thrive on purpose, this role gives you the chance to use your language skills to make a real difference!Interpreters at TPC play a vital role in facilitating accurate and culturally appropriate communication for limited-English speakers. Whether you're supporting a patient during a medical appointment or assisting someone in accessing essential services, your bilingual fluency directly contributes to meaningful, real-world impact.This is a structured, call center-style role that goes beyond casual or conversational bilingualism. Ideal candidates bring professional-level command of both English and Spanish and must be able to interpret complex conversations with speed and precision. This includes idiomatic expressions, specialized terminology (e.g., medical, legal, financial), and emotionally nuanced content.Success in this role requires strong active listening, emotional control, professionalism, empathy, and adaptability. Interpreters manage continuous live calls, often under pressure, while strictly following interpretation protocols to maintain neutrality, accuracy, and confidentiality.Key Responsibilities:<ul><li>Provide consecutive interpretation services between English and Spanish across various industries (medical, legal, customer service, etc.)</li><li>Ensure complete accuracy, clarity, and neutrality in interpretation\u2014preserving tone, intent, and emotion</li><li>Maintain confidentiality and impartiality at all times</li><li>Manage call flow professionally, including respectfully intervening when clarification is needed</li><li>Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions</li><li>Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges</li><li>Remain strictly within the interpreter's role without offering personal opinions or advice</li><li>Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance</li><li>Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity</li></ul>What We Offer:<ul><li>Four weeks of paid training (on-site or remote) covering interpretation techniques, note-taking, memory retention, call management, and emotional control</li><li>Hands-on role-play simulations and coaching led by certified interpreters</li><li>Ongoing development opportunities, including advanced training for complex call types</li><li>A meaningful opportunity to use your language skills to empower others, support critical conversations, and make a lasting impact</li><li>Career advancement opportunities across interpreting, QA, training, and leadership roles</li></ul>Benefits:<ul><li>Comprehensive benefits package, including medical, dental, vision, 401k, paid time off, company-sponsored life insurance, short-term and long-term disability, and flexible spending account options</li><li>Private health insurance and access to a collaborative, supportive team environment</li><li>A proactive and accessible HR department that focuses on the staff's health and happiness</li></ul>Required Qualifications:<ul><li>High school diploma or equivalent (required); college education preferred</li><li>Fluency in English and Spanish, with B2+ proficiency or higher</li><li>Ability to pass a language and interpreting skills assessment</li><li>Minimum of 6 months of call center, customer service, or interpreting experience</li><li>Strong verbal communication, bilingual accuracy, and ethical decision making</li><li>Proven ability to think clearly and act professionally in fast moving, emotionally complex situations</li><li>Strong sense of professional responsibility, integrity, and time management</li><li>Comfortable with assertive communication and session control</li><li>Basic computer skills, including typing and MS Office navigation</li><li>Quiet, distraction-free workspace conducive to active listening and sustained concentration</li><li>Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted)</li><li>Identity Qualification: Throughout the recruiting and training process, candidates and new hires are required to provide valid, government-issued photo identification. Failure to provide a valid photo ID when requested will result in removal from consideration and disqualification from training.</li></ul>Preferred Qualifications:<ul><li>Certification in medical, legal, or community interpreting (strong plus)</li><li>Experience with remote work tools and communication platforms</li></ul>Remote Work Requirements:<ul><li>Quiet, comfortable, and distraction free work environment</li><li>Desktop or laptop computer (Windows or Mac) with at least 16GB RAM</li><li>Broadband internet connection (minimum 30 Mbps download / 10 Mbps upload) \u2014 no cellular data or hotspot connections</li><li>Computer no older than 5 years with a functioning webcam</li><li>Windows 10 or newer / macOS Big Sur (OS 11) or newer</li></ul>Who We Are:TransPerfect Connect is the world's leading provider of interpreting services, including Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI). We support communication in over 170 languages and are committed to upholding the highest standards of linguistic accuracy, professionalism, and client care.Please Note: While this is a remote/work-from-home position, it is not a flexible or "work-at-your-own-pace" role. This is a structured, call center style environment conducted from your home. Interpreters are expected to remain at their workstation and be fully available to handle continuous, back-to-back calls throughout their scheduled shift. Multitasking or attending to personal responsibilities during working hours is not permitted.Interpreters are expected to follow a pre published, variable schedule. Breaks and lunch periods may vary daily and are assigned by our Workforce Management team based on operational needs.We're Looking for Individuals Who:<ul><li>Stay focused and attentive during high-volume, back-to-back call periods</li><li>Handle pressure and emotionally complex conversations with calm and professionalism</li><li>Welcome regular feedback and coaching as opportunities to grow and improve</li><li>Thrive in clearly structured, schedule-driven work environments rather than informal or loosely managed remote roles</li><li>Can follow strict interpretation protocols, maintain neutrality, and preserve confidentiality</li><li>Are eager to use their bilingual fluency to support essential services in real time</li><li>Bring strong emotional intelligence, integrity, and a deep sense of responsibility to their work</li></ul>Equal Opportunity Employer:TransPerfect is an Equal Opportunity Employer and does not discriminate based on race, gender, age, religion, disability, national origin, sexual orientation, or any other protected status.

TransPerfect Inc

Remote Bilingual Interpreter (English <> Spanish)

Apple Macs

Broadband

Call Centers

Coaching

Computer Skills

Computer Workstations

Customer Support/Service

DSL (Digital Subscriber Line)

Desktop PC

English Language

Financial Services

Government

Healthcare

Language Interpreter

Laptop PC

Leadership

Legal

Mac Operating System

Medical Assistance

Memory Hardware

Microsoft Office

Microsoft Windows Operating System

Microsoft Windows System Internals/Programming

Multilingual

Multitasking

Operating Systems

Presentation/Verbal Skills

Quality Assurance

Spanish Language

Telephone Skills

Time Management

Typing

Webcams

Work From Home

Workforce Management

Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging. What We Offer Multiple Training Opportunities: We believe in nurturing our teams potential with extensive training support.

What We Offer Multiple Training Opportunities: We believe in nurturing our teams potential with extensive training support.Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work.Attractive Benefits: Employee discounts to fuel your passion.Flexible schedule for a better work-life balance.Professional development assistance to advance your career.Your Role Deliver professional customer service in-person, via phone, or email.Assist clients in planning seamless experiences.Prepare and manage client itineraries and needs.Maintain meticulous records in line with government regulations and company policies.Organize and manage files effectively.Who We Are Looking For A responsible, self-driven individual with a strong work ethic and professional demeanor.Someone who thrives both independently and as a team player.A detail-oriented, organized professional with exceptional communication skills.Coachability and a keenness to learn and grow within the industry.Embark on a journey with Magical Destinations Travel, where your career is as rewarding as the experiences you create for others. Apply now and let your professional adventure begin!#J-18808-Ljbffr

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Remote Bilingual Interpreter (English <> Spanish) TransPerfect Inc

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