What You'll DoProvide first‑level technical support for hardware and software problems (Microsoft Office, VPN, Active Directory, customer‑specific software applications, laptops, desktops, printers, VOIP telephony, etc.).Support multiple clients. Remote Flexibility: Work from the comfort of your home in NM, TX, AZ, or CO.Inclusive Culture: We welcome applicants of all ages and backgrounds, including stay‑at‑home parents and retirees.