FULL_TIME

FEED

UNKNOWN

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. This role is responsible for providing high-quality rating and marketing support to agents and account teams across IOA locations.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Rating Marketing Support – Shared Services</b> </p><p/></div><div><p><b>Work Mode: </b>Fully Remote<b>| Location/Supporting: </b>Longwood, FL office<b> | Experience:</b> Previous commercial lines experience. Previous commercial rating experience. License highly preferred. <br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> <br/> <br/><b>About the Role:</b> The Rating & Marketing Support role is a mid-level position within IOA’s Shared Services team. This role is responsible for providing high-quality rating and marketing support to agents and account teams across IOA locations. The ideal candidate is service-oriented, technically proficient, and thrives in a collaborative, fast-paced environment. The ideal candidate will have a commercial lines background. This position offers opportunities for professional development and career growth while contributing to IOA’s mission and values. <br/> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Support Agents and Teams: </b>Deliver rating and marketing support to agents and account teams across IOA locations. </p></li></ul></div><div><ul><li><p><b>Quote and Bind Coverage: </b>Provide quotes and bind new business and endorsements through multiple carriers. </p></li></ul></div><div><ul><li><p><b>Carrier Communication: </b>Build and maintain strong relationships with carrier underwriters through frequent and professional communication. </p></li></ul></div><div><ul><li><p><b>Carrier Updates: </b>Stay informed on changes in carrier appetite, coverage options, billing procedures, and system enhancements. </p></li></ul></div><div><ul><li><p><b>Marketing Strategy: </b>Research and apply marketing solutions tailored to client and carrier needs. </p></li></ul></div><div><ul><li><p><b>Internal Guidance: </b>Assist internal teams with coverage, documentation, and procedures to ensure accurate business placement. </p></li></ul></div><div><ul><li><p><b>Rate and Remarket: </b>Accurately rate new business, remarket renewal accounts, and process endorsements. </p></li></ul></div><div><ul><li><p><b>Proposal Knowledge: </b>Maintain working knowledge of proposal formats and expectations. </p></li></ul></div><div><ul><li><p><b>Process Improvement: </b>Create and implement procedures to enhance rating and marketing efficiency. </p></li></ul></div><div><ul><li><p><b>Sales Support: </b>Identify and act on opportunities to support business growth. </p></li></ul></div><div><ul><li><p><b>Performance Monitoring: </b>Track individual productivity, quality, and service standards, and take corrective action when needed. </p></li></ul></div><div><ul><li><p><b>Team Collaboration: </b>Provide back-up support to teammates to ensure consistent service excellence. </p></li></ul></div><div><ul><li><p><b>Professional Development: </b>Participate in training, mentoring, and ongoing development opportunities. </p></li></ul></div><div><ul><li><p><b>Skill Enhancement: </b>Continuously improve professional skills through internal and external learning. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>Excellent organization, multi-tasking, delegation, and decision-making skills </p></li><li><p>Previous commercial lines experience</p></li></ul></div><div><ul><li><p>Outstanding customer service and communication abilities </p></li></ul></div></div><div><div><ul><li><p>Ability to manage high volumes of work with accuracy </p></li></ul></div><div><ul><li><p>Proficiency with PC and Microsoft suite of applications </p></li></ul></div><div><ul><li><p>High School diploma </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $60,000 to $75,000 per year, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Rating & Marketing Support - Commercial Lines

Aged Care

BIND (Berkeley Internet Name Domain) DNS Server software

Business Growth

Business Support

Childcare

Communication Skills

Corporate Policies

Corrective Action

Customer Retention/Renewal

Customer Support/Service

Diversity

Health Insurance

High School Diploma

Leadership

Marketing

Marketing Software

Marketing Strategy

Mentoring

Multitasking

Performance Analysis

Procedure Development

Procedure Implementation

Process Improvement

Sales Support

Team Player

Underwriting

Work From Home

Jobvite Talemetry Organic Easy Apply

OTHER

Closets By Design of South Central Michigan is a growing, locally owned and operated franchise that strives to provide a positive and supportive work environment. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall beds, garage cabinetry, and more.

<strong>Benefits:</strong><br/><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li></ul><br/><strong>Location</strong><br/><ul><li>We are looking for candidates in the Lansing surrounding area.</li></ul><br/><strong>Benefits</strong><br/><ul><li>Average income of $48k to $84k+</li><li>$48k is for motivated starting Sales/Design Consultants</li><li>$84k is for high-performing Sales/Design Consultants</li><li>Monthly incentives based on performance/results</li><li>Direct track to become a Senior Sales/Design consultant with pay/bonus increase  </li><li>Hybrid remote position with an open and flexible schedule </li><li>16-week paid sales training and ongoing mentorship</li><li>Pre-set appointments with new and repeat clients - no cold calling</li><li>Health and retirement benefits</li><li>Work close to home</li><li>Open door policy with your Sales Manager</li><li>Paid Time Off</li></ul><strong>Closets by Design of South Central Michigan is hiring 3-5 designers/sales consultants!</strong><br/><ul><li>If you're a motivated, detail-oriented problem solver with the ability to quickly connect with clients to find creative solutions for their home organization needs, this may be the ideal opportunity for you. </li><li>We offer pre-set appointments with our clients, conveniently located near your home.  You will receive comprehensive sales and design training, so prior experience is not necessary.</li></ul><strong>Requirements</strong><br/><ul><li>No degree, certification, or sales experience is needed. </li><li>We are seeking coachable candidates who are eager to learn.</li><li>Growth mindset with willingness to complete 16-week paid sales training.</li><li>Reliable access to a motor vehicle, with a valid driver's license and auto insurance.</li><li>Ability to work in a business professional environment.</li><li>Basic computer and math skills</li></ul><strong>A Day In The Life</strong><br/><ul><li>Begin the sales route with appointments (all leads and marketing materials are provided).</li><li>Build rapport with the customer to understand their organizational needs.</li><li>Walk through the home to assess opportunities.</li><li>Educate customers on our products and services.</li><li>Follow our Sales Training and utilize effective communication skills to assist residential customers with their home organization needs.</li></ul><strong>Company Culture</strong><br/><ul><li>Closets By Design of South Central Michigan is a growing, locally owned and operated franchise that strives to provide a positive and supportive work environment. Our design/sales team enjoys a flexible schedule in a work-from-home role, while being part of a collaborative team. As a goal-oriented organization, we celebrate our successes and learn from challenges. Our training program and ongoing support set new design/sales consultants up for long-term success. </li></ul><strong>Closets by Design - Overview</strong><br/><ul><li>Closets by Design is a nationally recognized leader in home organizing systems. </li><li>We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall beds, garage cabinetry, and more.</li></ul><strong>We respond to all candidates within 24 hours and complete hiring in 7 days. <br/></strong><br/><br/><strong><br/></strong><br/><br/><p>Flexible work from home options available.</p><p><em>This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.</em></p>

Closets By Design Central Michigan

Sales Design Consultant

Auto Insurance

Business Development

Customer Training

Dental Insurance

Detail Oriented

Door-to-Door Sales

Driver's License

Franchise Management

Furniture

Mathematics

Needs Assessment

Problem Solving Skills

Retirement Plan

Sales

Sales Management

Training Program

The ClearCaptions T TSM is also responsible to create their own leads through customer referrals, building relationships with hearing care providers/other business partners who will refer and through establishing their own events where they will educate customers about their entitlement to the equipment and service. We are a technology service company that utilizes groundbreaking automatic speech recognition, human captioning, product development, and customer center marketing, sales, and service to deliver and easy to use products to our mostly senior customer base.

<p>Do you enjoy working with and are passionate about helping Seniors?</p><p>We are looking for a customer-centric, social individual who enjoys interacting with and helping Seniors. The Territory Training & Sales Manager will primarily conduct company installs from leads in our customer homes (90%) and spend the remainder of their time generating referrals and building relationships within the community.</p><p>The earning range is $75k-$80k with an uncapped upside.</p><p>$45k is the base salary.</p><p>Additionally, the Territory Training & Sales Manager is eligible for:</p><ul><li><p>$485 monthly auto allowance</p></li><li><p>Company phone and iPad, monthly internet, and annual work-from-home reimbursement</p></li><li><p>401k match, annual fitness reimbursement, tuition and professional development reimbursement and growth opportunities</p></li><li><p>Comprehensive benefits package</p></li></ul><p>Who we are:</p><p>ClearCaptions was founded in 2011 with a driving force to serve the hard-of-hearing to enable them to communicate again after they lose the ability to use the telephone. Since our inception, we have existed for one purpose, to improve the lives of our customers. Enabling communication is our passion. We believe in providing the highest levels of service and products to our customers. Our goal is to change lives by re-enabling social connections and independence through using the telephone today and through other services in the future. We are a technology service company that utilizes groundbreaking automatic speech recognition, human captioning, product development, and customer center marketing, sales, and service to deliver and easy to use products to our mostly senior customer base. As a Federal Communications Commission (FCC) – certified telephone captioning provider, ClearCaptions follows the highest industry standards for privacy, security, and professionalism on all calls. For more information, visit www.clearcaptions.com .</p><p>Position Summary:</p><p>The Territory Training & Sales Manager (TTSM) is a caring, customer service-oriented individual with a demonstrable passion for helping people with hearing loss. This is an in-the-field position that brings the privilege and opportunity to individually install and train our customers in using the ClearCaptions equipment and service in order to effectively enrich their lives.</p><p>As T TSM you must enjoy working with a variety of people, mostly senior citizens, in their homes. This is a full-time position for those who enjoy and excel when working independently.</p><p>The ClearCaptions T TSM will be provided installations to accept, complete installation and train customers on the features and benefits of their caption telephone service. The ClearCaptions T TSM is also responsible to create their own leads through customer referrals, building relationships with hearing care providers/other business partners who will refer and through establishing their own events where they will educate customers about their entitlement to the equipment and service.</p><p>This is a Remote/Work from Home position reporting to the Regional Sales Manager .</p><p>What you will do:</p><ul><li><p>Install the ClearCaptions Phone and/or other ClearCaptions products and connect the phone to the customers' existing services. You will be provided training.</p></li><li><p>Educate customers on how to use the phone and its features.</p></li><li><p>Establish relationships with retirement communities and groups in your local market .</p></li><li><p>Create, attend and educate consumers in Senior Events and other events.</p></li><li><p>Build relationships with and educate Hearing Professionals on OUR Caption Telephone Services options in your local market.</p></li><li><p>Maintain adequate inventory of equipment and supplies in order to service customers</p></li><li><p>Create lead-generation activities and generate referrals.</p></li><li><p>Adapt to new responsibilities and opportunities as necessary.</p></li><li><p>Develop and maintain positive relationships with the customers assigned to them by ClearCaptions in their sales territory.</p></li><li><p>Be actively involved local Senior Citizens & Hard of Hearing organizations and events, & trade shows in your local community.</p></li><li><p>Maintain appropriate customer and territory records using Salesforce and other tools provided by ClearCaptions.</p></li></ul><p>The kind of people we look for:</p><ul><li><p>Versatile people who thrive on variety and challenge</p></li><li><p>Excited about working in a fast-paced environment</p></li><li><p>Innate problem solvers who want to grow in a flexible, collaborative culture</p></li><li><p>Takes initiative, pushes boundaries, motivated to innovate</p></li><li><p>Talented individuals with a growth mindset who want to use their learning and relationship-building skills</p></li><li><p>Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality</p></li></ul><p>Qualifications:</p><ul><li><p>High school diploma or equivalent.</p></li><li><p>Outside sales experience, Business to Business and/or Business to Consumer.</p></li><li><p>Sales experience or other work with seniors preferred.</p></li><li><p>Experience working in the hearing health field beneficial.</p></li><li><p>Have a valid driver's license and a personal automobile.</p></li><li><p>Ability to travel extensively by car in the assigned region and by air on occasion.</p></li><li><p>Work from a local home office equipped with high-speed Internet.</p></li><li><p>Proficient computer skills and basic use of the internet.</p></li><li><p>Comfortable working with seniors and disabled persons</p></li><li><p>Willing and available to work flexible hours including weekends.</p></li><li><p>Excellent people and relationship building skills.</p></li><li><p>Excellent verbal and written communication skills, presentation, and problem-solving skills.</p></li><li><p>Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.</p></li><li><p>Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.</p></li><li><p>Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.</p></li><li><p>Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)</p></li></ul><p>Physical Demands : Primary functions require the ability to communicate over the phone and in person effectively and clearly with individuals suffering from hearing loss. Travel to company, customer, Hearing health care providers and senior event sites primarily locally, although some that are out of state may be required.</p><p>Employees may experience the following physical demands for extended periods of time:</p><ul><li><p>Sitting, standing and walking (95-100%)</p></li><li><p>Keyboarding (70-90%)</p></li><li><p>Viewing computer monitor, tablet and cell phone requiring close vision (70-90%)</p></li><li><p>May lift or move boxes (up to 10 pounds)</p></li></ul><p>Work Environment:</p><ul><li><p>100% Remote Work from Home Environment. Work environment is primarily indoors at home, customer, healthcare provider or senior event site, exposure to all types of weather and temperature conditions during travel, and exposure to hazardous driving and traffic conditions.</p><p>Intrigued to learn more?</p></li></ul><p>When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.</p><p>ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.</p><p>Disclaimer:</p><p>The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.</p><p>CC does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship.</p><p>Protecting Your Candidate Experience</p><p>At ClearCaptions, your candidate experience matters to us. To ensure transparency and security throughout the hiring process, please keep the following in mind:</p><ul><li><p>All legitimate ClearCaptions job openings are posted exclusively on this careers page.</p></li><li><p>Our recruiters will only contact you from verified @clearcaptions.com email addresses.</p></li><li><p>We will never offer a job through LinkedIn messages or any social media platform.</p></li><li><p>We will never ask for sensitive personal information (like banking details or Social Security numbers) during early stages of the hiring process.</p></li></ul><p>We encourage all applicants to stay vigilant against online job scams, especially those that misuse company names or logos to appear legitimate. If you receive a message that seems suspicious or doesn't follow these guidelines, please don't engage. You're welcome to verify any opportunity by reaching out to us directly at recruiting@clearcaptions.com .</p><p>We're committed to a hiring process that is respectful, secure, and clear every step of the way.</p><p>Job Details</p><p>Pay Type Salary</p>

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