FULL_TIME

FEED

OTHER

LI_JC3 #HybridCommunicate with adjusters/policyholders and industry vendors to explain their roles as Content Claims Specialists and their respective roles/contributions in the claims handling process. Communicate with all parties (adjusters/policyholders) in adherence with edjuster's commitment to timely and informative updates on the content claims process.

Your Next Career Move Starts Here - Join Us in California! Position: Content Claims Specialist - Field (Level I) ️ Work Setup: Hybrid - Work From Home + Driving Role Location: San Diego or Los Angeles, CA Salary Range: $21 - $25/hour What We're Looking For Adjuster experience preferred, not required ️ Open to candidates with restoration, roofing, customer service, or retail experience ️ Strong communication and problem-solving skills Ability to work independently and travel for inspections<ul><li>Secondary (High School) Diploma.</li><li>College degree preferred.</li><li>Minimum 6 months relevant work experience.</li><li>Good verbal and written communication skills.</li><li>Good attention to detail.</li><li>Strong analytical and problem solving skills.</li><li>Ability to work independently</li><li>Strong computer skills (MS Office/Outlook/Excel, Etc)</li><li>Excellent interpersonal skills including the ability to handle challenging situations and people.</li><li>Must have a valid driver's license and pass a background check.</li><li>This is a remote/work from home position. Employee must be able to provide: <ul><li>an adequate workspace, free of noise</li><li>high speed internet service</li><li>reliable personal vehicle and valid driver's license</li></ul></li><li>Company equipment including laptop will be provided. It is the employee's responsibility to care and maintain the equipment, as per policy</li><li>Overnight travel required</li></ul> #LI_JC3 #Hybrid<ul><li>Communicate with adjusters/policyholders and industry vendors to explain their roles as Content Claims Specialists and their respective roles/contributions in the claims handling process.</li><li>Complete physical inventory of the contents impacted by the covered loss. Identify claim type and apply appropriate methodology based on the circumstances of the contents loss. May be exposed to diverse conditions (cold, heat, rain, debris, etc.).</li><li>Ensure consistent and quality/turnaround of all claims in accordance with the Company's productivity and performance standards and our client's SLA requirements.</li><li>Work with the Field Support Department to organize resources (claims assistants, pricing representatives) required for completing the data entry and LKQ assessment of all damaged/destroyed total loss contents in an efficient and effective manner as per productivity standards.</li><li>Independently manage claim load to promote/achieve the timely turnaround/closures of all claims.</li><li>Communicate with all parties (adjusters/policyholders) in adherence with edjuster's commitment to timely and informative updates on the content claims process.</li><li>Complete/submit detailed work/time logs on a daily basis, for all claims processed.</li><li>Maintain claim related notes in the Company's Claims System/Web-application, exclaim, relating to incurred hours over productivity standards, as well as related to specific issues and other pertinent notes.</li><li>Ensure timely and accurate completion/pricing of all outstanding items, which have not been priced via other channels, and following pricing Like, Kind and Quality (LKQ) standards.</li><li>Maintains professional and technical knowledge through continuing education.</li><li>Consistently promote edjuster's brand, image and reputation in a professional and positive manner.</li><li>Upholds the Crawford Code of Business Conduct at all times.</li><li>Participate in Special Projects, CAT response, or perform duties in other areas as requested.</li></ul><img alt=" " height="1" src="https://ars2.equest.com/?response_id=8d45cfa5706367b0a3d753f3c4bf90de&view" width="1"/>

Based in Atlanta, Georgia, Crawford &amp; Company is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. 

The Crawford System of Claims Solutions(SM) offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines, including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration 

The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.

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Content Claims Specialist - Field - Level I Crawford & Company

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