1-2 years of experience with Windows based operating systems (Microsoft Office, Suite, etc.) The role will include customers calling to learn about their defined benefit annuity (group annuity contract), customers calling for account maintenance (direct deposit changes / address changes), customers reporting passing of a participant, and customers calling for assistance within claims process. Class Start Date: " The plan is to train on-site at Client office in Warwick, RI " Training Schedule: 8:30-5pm EST, 1 Hour Lunch **Schedules after training be determined using ranking system based on performance in training.