Paid Sick Days

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Work From Home

Life Insurance

UNKNOWN

ADAPTED_NOW

Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Position Description & Qualifications Looking for a Cloud/Software Architect opportunity at a place you can have influence every day? Then Serco has the right opportunity for you! As the Cloud/Software Architect, you will provide cloud support to one of our USAF customers located in the Montgomery, AL (Gunter AFB) area. Bring your expertise and collaborative skills to make an impact on our military defense. Serco supports the USAF as a Prime for their NexGen IT contract. This position is contingent upon your ability to pass NACI investigation. This is a 100% remote opportunity. Serco supports the Air Force (AF) Civil Engineering (CE) community NexGen IT initiative’s implementation of IBM TRIRIGA is the largest in the world. Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. You will be part of a large team that works closely with the customers, end users, and other Serco teams to deliver quality cloud engineering support, software, innovations, and administration tasks. The team has been recognized by the USAF and industry for their outstanding contributions to the program. In this role, you will: + Lead end-to-end migration from contractor-owned on-premises data center to the agency’s AWS cloud environment + Design and implement secure, scalable, and cost-optimized AWS architectures (VPC, IAM, EC2, EBS, S3, RDS, Lambda, etc.) + Develop Infrastructure-as-Code (IaC) using Terraform or AWS CloudFormation for repeatable, compliant deployments + Architect and integrate hybrid solutions for systems that remain on-premises (e.g., mailroom, legacy workflows) + Configure and validate network connectivity across environments (VPN, Direct Connect, Transit Gateway) + Ensure all cloud solutions meet FedRAMP, FISMA, and NIST 800-53 compliance standards + Implement monitoring, logging, and security controls (CloudWatch, CloudTrail, GuardDuty, Config, Inspector) + Manage identity and access management across platforms (Active Directory, SAML, IAM Federation) + Optimize application and database performance for .NET, Java, and SQL workloads within AWS + Produce detailed architecture diagrams, migration roadmaps, and operational runbooks for ongoing management + Collaborate closely with agency stakeholders, security, DevOps, and application development teams + Provide technical leadership and mentoring to cloud engineers and development teams + Demonstrate strong experience with both Linux and Windows environments and modern DevOps toolchains (CI/CD, Git, Jenkins, Docker) + Maintain excellent communication and coordination skills across technical and non-technical teams + Preferred Certification: AWS Certified Solutions Architect – Professional (or equivalent) + Air Force contracting experience To be successful in this role you will have: + Bachelor’s degree in Computer Science or related field + 15+ years of IT experience + 5+ years of AWS cloud experience + 5+ years of application development experience, technical leadership + Experience in architecting, designing and developing applications on the AWS platform or equivalent platform + Previous experience as Software/Solution Architect, Lead Architect, or similar role + The ability to travel up to 10% of the time If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation.
Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals.
Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world.

Serco

Cloud/Software Architect - 100% Remote Opportunity

AWS Lambda

Administrative Skills

Air Force

Amazon Elastic Compute Cloud (EC2)

Amazon Simple Storage Service (S3)

Amazon Web Services (AWS)

Civil Engineering

Cloud Architecture

Cloud Computing

Communication Skills

Computer Science

Continuous Deployment/Delivery

Continuous Integration

Cost Control

Database Optimization

DevOps

Docker

Employee Assistance Plan

FISMA - Federal Information Security Management Act

Federal Government

IBM Product Family

Identity Data Management

Information Technology & Information Systems

Intelligence Community

Java

Jenkins

Linux Operating System

Local Government

Mentoring

Microsoft .NET

Microsoft Active Directory

Microsoft Windows Operating System

Military

Multiplatform/Cross-Platform

Network Configuration Management

Network Connectivity

Network Operations Center

Organizational Skills

Provincial Government

Quality Engineering

Regulatory Compliance

Requirements Management

SQL (Structured Query Language)

Security Assertion Markup Language (SAML)

Service Delivery

Software Architecture

Software Development

Software Development Lifecycle (SDLC)

Software Engineering

State Government

Team Player

Technical Leadership

Test Plan/Schedule

Testing

U.S. National Institute of Standards and Technology (NIST)

United States Air Force (USAF)

United States Military

VPN (Virtual Private Network)

Willing to Travel

FEED

GetInsured currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. GetInsured builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers.

It's truly an exciting time to be a part of GetInsured. Despite everything we are facing in our communities and our country right now, GetInsured is coming together as a team, adapting, growing, and hiring. We are committed to helping each other and our clients. Our vision has always been to make finding and enrolling in health insurance simple this is more important now than ever before.It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, GetInsured is coming together as a team, adapting, growing, and hiring. At GetInsured, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.GetInsured currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. GetInsured builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.Full‑time/Seasonal$19.00/hr. Spanish Bilingual, plus performance incentivesRequirements18 years of age or olderComplete Background check and drug test within 3 daysDedicated, private, and secure workspacePersonal device with functioning camera required for the Training PeriodCommitted to full attendance for paid 3-week Training periodMinimum Internet Speed of 35 mb/s with ethernetCable/Fiber Broadband Internet with a hard-wired ethernet connection is requiredNOT compatible with mobile internet service providers and/or satellites.NOT compatible with Wi‑Fi internet access or Wi‑Fi adapters/extenders (For example, T‑Mobile is not compatible with our internal systems)Essential ResponsibilitiesInbound/Outbound CallsDeliver the highest level of customer service experience consistentlyManage customer accounts and provide technical supportApplication Data EntryOnline chat inquiries as assignedInterpret and follow defined procedures and policiesCreative problem‑solving skillsFlexibility and adaptability to changing projects and updatesTime and task management (multitasking and task prioritization)Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required examsAdhere to regulated guidelines for communications via all channelsQualificationsModerate to Advanced computer skillsHigh level of comfort learning new technologyHigh level of professionalismExcellent verbal and written communication skillsComfortable working from homeSelf‑motivated and success‑drivenWhat We OfferPaid TrainingFull-Time, Seasonal rolePerformance and attendance-based incentives, in addition to the base payThe convenience of working from homeCollaborative and supportive team environment401K MatchIndividual Coverage HRA (ICHRA)Paid time off (PTO)Preferred Experience (not Required)Previous experience in customer support or technical support rolePrevious experience with Group and/or Individual health insurance, or the Affordable Care ActPrevious experience in a Call CenterFamiliarity with CRM systems and practicesSpanish Bilingual, a plus#J-18808-Ljbffr

Work From Home Security Jobs in Carson City, NV

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Cloud/Software Architect - 100% Remote Opportunity Serco

Spanish Bilingual Remote Customer Service Representative GetInsured

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