Provides excellent customer service while interacting with a diverse group of callers and visitors by greeting them, in person or on the telephone, screens calls; takes messages; resolves and/or forwards more complex issues to appropriate staff for response; and follows up with staff as necessary for detailed information to be included in response. Maintains and manages inventory of office supplies by checking stock to determine inventory level, anticipating needed supplies, evaluating new office products, placing and expediting orders for supplies, and verifying receipt of supplies.