5 great roles for administrative professionals

Admins are essential to getting the job done, and that's why we're honoring you during Administrative Professionals Week.

5 great roles for administrative professionals

Administrative professionals often have to play many different roles in their jobs, sometimes in the course of a single day—or even an hour. You're always there to help out, direct a project, solve a problem, or take the lead on a new initiative. And because of that, you should take a bow during Administrative Professionals Week. In your honor, we're highlighting five admin jobs that are some of the most essential roles in any well-run organization. 

Whether you're looking for a foot in the door at a finance, insurance, or health care company or moving up the ladder, administrative jobs are the backbone of any office and can offer a great way to gain experience and prove your organizational and professional skills. Using Bureau of Labor statistics data, we give the stats on job responsibilities, requirements, and the median salary you can earn for five administrative jobs that are in high demand on Monster now.

Administrative assistant

What you'd do: Administrative assistants perform routine clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.

What you'd need: High school graduates who have experience using computer software applications usually qualify for entry-level positions, whereas many legal and medical secretaries require additional training to learn industry-specific terminology. Executive assistants usually need several years of related work experience.

What you'd make: $38,880 per year 

Administrative service manager

What you'd do: Their specific responsibilities vary, but administrative service managers typically maintain facilities and supervise activities that include recordkeeping, mail distribution, and office upkeep.

What you'd need: Although educational requirements for administrative services managers vary by the type of organization and the work they do, they usually have a bachelor’s degree and must have related work experience.

What you'd make: $96,180 per year 

Customer Service Representative

What you'd do: Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. You can find part-time CSR jobs, which make this a great gig for students, seniors, or working parents.

What you'd need: Customer service representatives typically need a high school diploma and are trained on the job. You should be good at communicating with people and have some experience using computers.

What you'd make: $33,750 per year or $16.23 per hour.

Office clerk

What you'd do: Office clerk duties can vary depending on the industry you're working in but most jobs will involve filing, typing correspondents and documents, and answering phones. Many of these jobs can be found on a part-time basis, which allows for some flexibility.

What you'd need: General office clerks typically need a high school diploma or equivalent. Most learn their skills on the job.

What you'd make: $32,730 per year median salary


What you'd do: Receptionists perform administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers. Receptionist jobs are projected to grow 9 percent from 2016 to 2026, especially in health care industries.

What you'd need: Receptionists typically need a high school diploma and good communication skills.

What you'd make: $29,140 per year

Get hired

Admins make businesses run. Without you, work would move a lot slower—if at all. So if you're looking for a new job, your job-search partner should work as hard for you as you do for your employers. Need some help? Join Monster for free todayAs a member, you can upload up to five versions of your resume—each tailored to the types of admin jobs that interest you. Recruiters search Monster every day looking to fill top jobs with qualified candidates, just like you. Additionally, you can get job alerts sent directly to your inbox to cut down on time spent looking through ads. Power your job search with Monster as your own personal assistant.