How to answer the job interview question: ‘How do you handle working with people who annoy you?’
Get this job interview question right, and maybe you’ll find yourself in a new job with less annoying co-workers.
It may sound like a question from an online dating profile, but when job interviewers ask what irritates you about others, they’re trying to assess how you will get along with your colleagues and clients, and how your personality will fit in with the company culture.
Think about it. Almost every company has that one worker who types like their fingers are hammers. Or who is a chatterbox. Or who’s excruciatingly perky and chipper at all hours. Or who argues with their significant other on the phone loud enough for the entire floor to hear—daily.
Annoying co-workers are a fact of life. They mean no harm, but they can drive you batty, which can make doing your actual job a lot more difficult than it needs to be. Still, you have to push through the annoyance and get your work done. Interviewers want to know you won’t let a little thing like a loud chewer sabotage your duties as an employee.
“This is not a trick question,” says Stephen Gibson, a director and hiring manager at San Francisco-based JotForm, a company that creates customizable online forms. “[Hiring managers are] trying to determine first, if you’re easily irritated, and second, if you’re irritated by the habits of their existing staff. They want to know if you’re adaptable and a good fit for their organization.”
Makes sense, no? But to ensure you don’t answer this question by unloading every habit you find annoying in others, you need to do some preparation. Use the following tips to focus your answer on something that won’t scare off a prospective employer.
Be upfront about what bothers you
Think of all the different types of personalities that exist in a single workplace. Then consider that everyone is annoyed by something, and when the pressures of work begin to mount, the irritations can start to interfere with teamwork and productivity.
Don’t play dumb and tell the interviewer you never get annoyed with anyone. Even the most patient people will find themselves frustrated with co-workers at one point or another, so you need to describe a moment when you’ve been legitimately annoyed at work. (It likely won’t take you too long to come up with something.)
“You can cite some things that are genuinely irritating, for example employees taking credit for your work,” Gibson suggests.
You say: “It doesn’t happen often, but I really get irritated when one person hogs all the glory on something that was a group effort. I believe in giving credit where it is due and fairness within a team dynamic.”
Show you aren’t bothered by the little stuff
Legitimate grievances are different from personal peeves; in the grand scheme of things, someone who bites their nails is less of an issue than someone who misses every single deadline given to them. Employers don’t want to hire people who are going to be irritated by every little thing, so you need to give an answer that shows the little stuff won’t get to you.
“Working with others is challenging,” Gibson says. “People who are easily irritated are difficult to work with, and people who don’t deal with their concerns with others create more issues down the road.”
Also, you want to avoid sounding like you aren’t able to work with people who operate differently than you do, says Tali Raphaely, president of Armour Settlement Services, a title company based in Owings Mills, Maryland. “It’s way too easy to fall into the trap of answering this question by showing a lack of patience or understanding toward others.”
Maybe you’re most productive in the mornings, but your co-worker really picks up in the afternoon. This shouldn’t derail the team. You need to adapt to different working styles, otherwise you’re the annoying one.
You say: “I’m bothered by big mistakes or problems that have team impact. For example, it would bother me greatly if a co-worker were to miss an important deadline on a team project. It’s unfair to the people in the group who made their deadlines.”
Demonstrate your patience when handling an annoyance
Lastly, you must demonstrate that you handle your annoyances in a calm and productive manner. Nobody likes a complainer who doesn’t take any action to fix the situation.
“Most interviewers are seeking to understand if the person being interviewed is positive and solutions-based, as well as a strong communicator,” says Kerry Preston, co-author of You Did What? The Biggest Mistakes Professional Make. “It is important not to be too harsh or too much of a people pleaser.”
Meaning, shouting or putting down someone is both rude and unhelpful, no matter how annoying they are. Instead, it’s best to explain how you listen to others when there’s a misunderstanding, Preston suggests. Give an answer that shows you prefer to discuss your irritations and find a point of agreement with others, rather than simply remaining annoyed or running to the boss to whine without first attempting to solve the issue yourself.
“Describe a healthy way to handle that situation,” Gibson adds, “such as, confronting the employee and only alerting your supervisor if needed.”
You say: “Because I know I get irritated when co-workers miss deadlines, I try to always make sure goals are clearly communicated to everyone on the team. I also like to implement regular check-ins to make sure we’re all on the same page, rather than waiting until the end to see if there’s a problem. If the deadline is missed anyway, I try to find out what I can do differently next time so the problem doesn’t repeat itself.”
Smile—you're not done yet
It's not easy to get along with difficult people, but in the workplace, you have no choice if you want to keep—or in this case get—a job. Showing hiring managers that you're good natured is a step in the right direction, and you want your other answers to back up that claim. Could you use some help with that? Join Monster for free today. As a member, you'll get interview insights, career advice, and job search tips sent to your inbox. From "Why should we hire you?" to "What's your biggest weakness?", Monster can help you prepare answers that are both congenial and compelling.