Soft Point Media

Soft Point Media is an Information Technology Managed Services Provider (IT-MSP) and we provide contract based and hourly consulting and technical services to small to medium businesses throughout the Los Angeles and Orange County areas. We have offices in both Chatsworth and Irvine, California. The clients we work with cover a broad range of industries including commercial real estate, manufacturing, construction, food service, hospitality, and professional services among others. Our clients expect the best customer and technical service experience possible and that is what we are here to provide, 24x7x365.

Our company slogan is “Not Just Done. Done Right.” and to us those are not just words but a challenge we work to elevate ourselves to every day. We strive to provide a true proactive Managed Services experience to all our regularly contracted clients and leverage the best tools our industry has to offer to ensure we are meeting our client’s expectations as well as our own internal goals. By maintaining a local presence in both LA and OC we are able to quickly reach our customers in person when they need our assistance.

The proof of our quality is in our clients. Our business is built solely on referrals from our current clients and business partners. That has guaranteed us the best quality of clientele which has led to maintaining a client retention rate of nearly 100%. Because we are selective of the clients we chose to do business with it allows us the ability to provide the absolute best service to everyone we serve. Our average client term of engagement is approximately 6 years and growing, with our oldest client now with us for 15 years and another where we recently celebrated 10 years together. We are committed to consistently building value into our clients and gaining long term relationships in return.

All of our technical and support staff are the best in the industry, and we encourage constant ongoing education, training, and certification for all of our employees. Our field engineers are all Microsoft Certified Professionals or CompTIA A+ certified or greater, and as a company we hold many of the technology industry's top certifications and affiliations. We have aligned ourselves with only the best manufacturers, vendors, and distributors to ensure we are always delivering cutting edge technology solutions for all of the clients we service at reasonable costs.