Yes, Monster’s Resume Builder is free to use, allowing you to create, edit, and save unlimited resumes. With a free plan, you can also search active job listings hosted on Monster and apply using your Monster resume.
Premium plans let you download, email, or print your resume for external applications and unlock 50 autofill applications per month on Monster. Our Expert Apply tool fills the applications; you just review and send them to employers.
Can I download Monster resume templates for free?
Yes. Monster offers resume templates that you can download and customize for free. After downloading a template, you can edit it directly with your resume information. The downloaded template is customizable within the Monster Resume Builder, but downloads require a premium subscription.
How often will I be charged?
Here’s a breakdown of how often you’ll be charged for each Monster Resume Builder plan:
Free Access: You won’t be charged.
14-Day Premium Trial: Billed every 4 weeks after the initial 14-day trial period.
Annual Premium Access: Billed annually. Your subscription automatically renews each year.
What is the refund and cancellation policy?
If you’re unhappy with your Premium Access subscription for any reason during the first 14 days, you can contact our customer support team at 866-438-1485 to request a refund. After the first 14 days, we handle refund requests on a case-by-case basis.
How can I view my billing history?
To view your billing history, log in to your account, click on your profile in the navigation bar, click “Settings,” navigate to “Manage Account,” click “Manage Subscription,” then click “View Billing History.” Click the hyperlinked dates to view payment transaction details for specific dates.
You can also view your billing history on your bank statement. Monster transactions will appear on your bank’s billing statement as “Monster.com/premium” or “Monster.com.”
Who can I contact for billing issues?
For billing issues, contact us by submitting a case to the Monster customer support team. Please note that email responses can take 24 to 48 business hours. Our regular business hours are Monday through Friday, 9 a.m.–5:30 p.m. EST. You can also call our customer support team at 866-438-1485 for billing or account questions.
