Information Monster Collects, Processes, Uses, and Stores
Monster collects personal information to:
- operate Monster services;
- contact and communicate with you when you contact us;
- analyze, improve, and optimize Monster services;
- protect Monster services and the rights of users and others; and
- enforce terms of Monster’s services and prevent fraud and abuse of Monster systems.
Monster collects information the following ways:
- when you use our sites and applications. We receive and store this information when you enter it on our websites, send it to us, or provide it to us in any other way;
- if you choose to sign in to Monster with Facebook or similar services, we import the requested information from your account and we make it part of your profile;
- information you provide Monster about others. For instance, if you choose to use our service to share site content with a friend, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We temporarily store this information for the sole purpose of sending this one-time email;
- automatically when you visit our sites or use our mobile applications; and
- if you are located in the United States, we may collect information about you from publicly available websites or third-party providers.
Monster may disclose and transfer personal information to a third party who acquires any or all of Monster’s business units, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In addition, in the event Monster becomes the subject of an insolvency proceeding, such information will be disposed of in a transaction approved by the court. You will be notified of the sale of all or a substantial portion of our business to a third party by email or through a prominent notice posted on the site.
By registering with Monster, managing your profile, publicly posting information, or opting-in when presented with choices, you have consented for us to use your personal information in the following ways:
Examples
Name, email address, street address, phone number, chat transcript, and user input
How is the Personal Information Used?
- create a profile
- provide Monster services
- send job alerts, newsletters, career advice, or other marketing communications
- inform you of other products or services available from Monster or its affiliates
- conduct surveys, promotions and contests, and to publish the results thereof
- to make suggestions and draw inferences about you
- to give search engines access to public information
- to conduct analytics and generate internal reports about the use of our sites and applications
- detect, investigate and prevent fraud and/or activities that may violate our policies or be illegal
How is the Personal Information Collected?
- from you when you create a profile
- from you when you engage with our AI tools
- from third party sites when you sign into Monster using another site like Facebook
- from publicly available information or third-party providers
- from Monster users who share our site content with you
- from you when you engage in a chat with Monster
Who Does Monster Share Your Information With?
- employers
- third parties as required by law
- service providers
Examples
Internet protocol (IP) address, internet service provider (ISP), browser type and device ID, operating system, date/time stamp, location, chat transcript, and clickstream data
How is the Personal Information Used?
- provide personalized, targeted, or approximate location-based content, services, and advertising from Monster and third parties
- detect, investigate and prevent fraud and/or activities that may violate our policies or be illegal
- make suggestions and draw inferences about you
- give search engines access to public information
- conduct analytics and generate internal reports about the use of our sites and applications
- track which jobs you search for, view, and apply
- to manage customer accounts
How is the Personal Information Collected?
- automatically when you use our site or applications
- from you when you engage in a chat with Monster
- from publicly available information or third-party providers
- from third party sites when you sign into Monster using another site like Facebook
Who Does Monster Share Your Information With?
- third parties as required by law
- service providers
Examples
Information used to create a profile and to apply to jobs on Monster or Jobs.com including resume, work history, education level
How is the Personal Information Used?
- provide Monster services
- to send job alerts, newsletters, career advice, or other marketing communications
- inform you of other products or services available from Monster or its affiliates; conduct surveys, promotions and contests, and to publish the results thereof
- provide personalized services, and advertising from Monster and third parties
- make suggestions and draw inferences about you
How is the Personal Information Collected?
- from you when you create a profile
- from you when you engage with our AI tools
Who Does Monster Share Your Information With?
- employers
- third parties as required by law
- service providers
Examples
Your activity on Monster or Jobs.com, including the jobs you search for, view, and apply to, and the files viewed on our sites, e.g., HTML pages, graphics, etc., and chat transcripts
How is the Personal Information Used?
- provide Monster services
- send job alerts, newsletters, career advice, or other marketing communications
- inform you of other products or services available from Monster or its affiliates
- conduct surveys, promotions and contests, and to publish the results thereof
- provide personalized services, and advertising from Monster and third parties
- make suggestions and draw inferences about you
- give search engines access to public information
- conduct analytics and generate internal reports about the use of our sites and applications
- track which jobs you search for, view, and apply
How is the Personal Information Collected?
- automatically when you use our site or applications
- from you when you engage in a chat with Monster
- from publicly available information or third-party providers
- from third party sites when you sign into Monster using another site like Facebook
Who Does Monster Share Your Information With?
- employers
- third parties as required by law
- service providers
Examples
Credit card number and billing information for services requiring payment
How is the Personal Information Used?
- process financial transactions for pay-services
How is the Personal Information Collected?
- from you when you purchase a paid service from Monster
Who Does Monster Share Your Information With?
- third parties as required by law
- service providers
Examples
Company name, company contact(s) name and contact information, business financial records, confidential business information, recordings of phone calls with Monster, and chat transcripts
How is the Personal Information Used?
- manage business relationships with Monster customers and vendors
- provide support to customers and jobseekers
- for training purposes to improve sales and service
How is the Personal Information Collected?
- from customers and/or vendors engaged in a business relationship with Monster
- from you when you call Monster Customer Service
- from you when you engage in a chat with Monster
Who Does Monster Share Your Information With?
- third parties as required by law
- service providers
Examples
Government issued identification such as Social Security numbers or passports; financial account, debit card, or credit card numbers in combination with login credentials; account login credentials allowing access to the account; precise geolocation; information about racial or ethnic origin, religious beliefs, philosophical beliefs, or union membership; contents of consumers’ mail, emails, or text messages, unless the business is the intended recipient; genetic data; information concerning a consumer’s health, sex life, or sexual orientation; and biometric information used for the purpose of uniquely identifying a consumer
How is the Personal Information Used?
- to process tax requirements associated with contest and/or sweepstakes winners
How is the Personal Information Collected?
- from you when you provide a W9 in connection with a sweepstakes and/or contest
Who Does Monster Share Your Information With?
- third parties as required by law
- service providers
Monster may perform automated processing of your Personal Information to analyze and predict your preferences and interests. In some circumstances, automated processing is necessary for us to provide our services to job seekers and employers. For example, automated processing allows us to match job seekers with employers effectively, to provide job seekers with job alerts and recommended jobs, to send job seeker applications to employers, to display search results, administer employer questions, and to perform certain spam and fraud detection activities to protect our users.
Monster uses generative AI technology to provide services that benefit our seekers and customers. For example, Monster uses generative AI to offer our seekers practice interviews with the AI model that analyzes their input and generates real-time feedback. Monster retains user input we receive when you use our AI tools for the sole purpose of analyzing transcripts to detect flagged issues or fraud. Monster does not share user input or other personal data with our AI providers to train their machine learning models.
Monster does not make decisions based solely on automated processing.