Information We Collect
PERSONAL INFORMATION
Depending on what Monster product or website you use, we collect the following categories of personal information, including in the preceding twelve months:
- Analytics & Automatically Collected Data
- Browsing Information
- Commercial Information
- Contact Information
- Disposition Data
- Education & Skills
- Employment Information
- Financial Information
- Professional Experience & Affiliations
- Profiles, Inferences, & Generated Data
- Sensory & Electronic Information
- User Account Information
When do we collect this information? We collect this information when you take certain actions like interacting with our websites or apps, uploading a resume, or chatting with recruiters or our support team. We collect this information automatically when we acquire publicly available information or when you browse our websites and apps. We also get information when we interact with our customers and recruiters at events or through contests or receive services from our vendors.
How long do we keep this information? Monster will retain your personal information for five (5) years after the last time you interact with our services at which time it will be automatically deleted from our systems unless we are legally required to keep it longer. However, you may exercise your right to delete personal information at any time by following the rights request process. Please understand that residual copies of the personal information may be maintained for the purposes of maintaining secure data backups. We do not have the ability to delete copies of resumes, messages, or other personal information downloaded or copied onto the systems of employers and recruiters. The best way to ensure you control your information is to give Monster, recruiters, and employers only the personal information that you are completely comfortable sharing.
In the event you seek to delete your Job Seeker Profile with us, we will retain your personal information when it is necessary to comply with our legal obligations (for example, retaining the information for tax purposes), resolve disputes (for example, if the data is related to a lawsuit), enforce our agreements, or as otherwise described in this Privacy Policy.
Some Monster customers store their resume databases on Monster servers. Monster is a data processor for personal information received in this way. Requests regarding this information must be made to such customers. Monster will cooperate as appropriate with requests from our customers to assist with such responses.
Learn more about the personal information we collect, when we collect it, and how long we retain it using the dropdown menu below.
More About the Data We Collect
| Data Category | Examples of Specific Data | When the Data is Collected |
| Browsing Information | • IP address • Browser type • Browser settings • Device ID • Operating system • Cookie ID • Clickstream data • Search terms | We collect browsing information when you visit our websites or interact with our apps. |
| Commercial Information | • Business address • Business email • Business phone number | We collect commercial information when you provide it to us or when we receive it from third-parties. |
| Contact Information | • Name • Contact details • Home address • Personal email • Phone numbers • Previous residence address | We collect contact information when you upload a resume, create an account or interact with our website or app. |
| Disposition Data | • Status of job application • Decisions made by jobseekers and employers/recruiters relative to job applications, such as whether to grant an interview, make a job offer or to accept or reject an interview and/or offer | We collect disposition data when you provide it to us or when we receive it from our customers or third-parties |
| Education & Skills | • Academic performance, like your grade point average • Education history • Degrees • Languages • Training history | We collect education and skills data when you upload a resume or share information about your education on our platforms. |
| Employment Information | • Business unit or division • Company • Employment type (contract, term, temporary) • Hire and end date • Job title or role • Office location • Previous work history • Salary or wage • Interview history and status | We collect employment information when you upload a resume or share information about your employment on our platforms and when we receive it from customers and/or third-parties. |
| Financial Information | • Bank account information • Compensation data • Payment card information | We collect financial information when you create an account with us and become our customer, or otherwise pay for our services |
| Habits & Personality Information | • Information provided on our platforms and/or in interview preparation | We collect habits and personality information when you provide information on our platforms. |
| Personal Identification | • First name • Last name • Account name • Age • Aliases • CCTV recordings • Customer number • Date of birth • Gender • Height • Marital status • Nationality • Race or ethnic origin • Religious beliefs • Sexual orientation • Unique personal identifiers | We collect personal identification information when you create a Profile with us, upload a resume, interact with our platforms or visit our facilities. |
| Professional Experience & Affiliations | • Professional certifications • Union membership • Trade group associations | We collect professional experience and affiliations information when you upload a resume to our database or interact with our platforms. |
| Sensory & Electronic Data | • Visual information like CCTV recordings • Audio information like customer call recordings | We collect this information when we secure our facilities and when visitors come to our offices. We also collect it when we provide customer support to you. |
| User Account Data | • Account username • Account password | We collect this information when you create an account on our websites or apps. |
More About the Data We Collect [Continued]
| Contact Information | • Name • Contact details • Home address • Personal email • Phone numbers • Previous residence address | We collect contact information when you upload a resume, create an account or interact with our website or app. |
| Disposition Data | • Status of job application • Decisions made by jobseekers and employers/recruiters relative to job applications, such as whether to grant an interview, make a job offer or to accept or reject an interview and/or offer | We collect disposition data when you provide it to us or when we receive it from our customers or third-parties |
| Education & Skills | • Academic performance, like your grade point average • Education history • Degrees • Languages • Training history | We collect education and skills data when you upload a resume or share information about your education on our platforms. |
More About the Data We Collect [Continued]
| Employment Information | • Business unit or division • Company • Employment type (contract, term, temporary) • Hire and end date • Job title or role • Office location • Previous work history • Salary or wage • Interview history and status | We collect employment information when you upload a resume or share information about your employment on our platforms and when we receive it from customers and/or third-parties. |
| Financial Information | • Bank account information • Compensation data • Payment card information | We collect financial information when you create an account with us and become our customer, or otherwise pay for our services |
| Habits & Personality Information | • Information provided on our platforms and/or in interview preparation | We collect habits and personality information when you provide information on our platforms. |
More About the Data We Collect [Continued]
| Personal Identification | • First name • Last name • Account name • Age • Aliases • CCTV recordings • Customer number • Date of birth • Gender • Height • Marital status • Nationality • Race or ethnic origin • Religious beliefs • Sexual orientation • Unique personal identifiers | We collect personal identification information when you create a Profile with us, upload a resume, interact with our platforms or visit our facilities. |
More About the Data We Collect [Continued]
| Professional Experience & Affiliations | • Professional certifications • Union membership • Trade group associations | We collect professional experience and affiliations information when you upload a resume to our database or interact with our platforms. |
| Sensory & Electronic Data | • Visual information like CCTV recordings • Audio information like customer call recordings | We collect this information when we secure our facilities and when visitors come to our offices. We also collect it when we provide customer support to you. |
| User Account Data | • Account username • Account password | We collect this information when you create an account on our websites or apps. |
SENSITIVE INFORMATION & SPECIAL CATEGORY DATA
Certain types of personal information are considered, under the privacy laws of some states and countries, to be “sensitive” or “special” categories of information, e.g., race, ethnic origin, health data, genetic data, certain biometric data (for uniquely identifying an individual), information about sex life or sexual orientation, political opinions, religious beliefs, philosophical beliefs, and trade union membership. Sensitive information sometimes enjoys special legal protection. You may have legal rights to limit how we use your sensitive personal information. Please contact us if you have any questions or concerns about how we collect, use, and share sensitive personal information.
Let’s be clear: we do not want your sensitive information and strive to limit it on our website and apps to the greatest extent possible. In some cases, this information is a valuable part of connecting job seekers to employers, like creating opportunities to connect and message each other through our platforms. But we do not want the types of data traditionally shared between applicants and employers, like your Social Security number. Do not provide us with your Social Security number. If we have found we have collected this sensitive information, we will promptly delete it. Limit the sensitive personal information we have access to by following the tips below.
In addition to the data categories above, Monster collects, uses, or has access, if provided, to the following types of sensitive information:
- Email or message content
More About Sensitive Information
| Sensitive & Special Categories of Data | When the Data is Collected |
| Email or message content | This data is collected when job seekers, recruiters, and employers use our websites and apps to send email or messages. |