["Assistant Center Sales Manager","Assistant Center Sales Manager"]

Our Assistant Manager (ACSM) is responsible for leading our front‑of‑house team in creating an exceptional guest experience and ensuring all EWC Growth core values are consistently applied. The role partners with the Center Sales Director to drive key performance indicators and sales through guest acquisition, retention, retail product sales, and team development. This is a full‑time, hourly position.ResponsibilitiesHelps with personnel management, including training, scheduling, and coaching associatesSchedules shifts and facilitates weekly or monthly Strut or one‑on‑one meetingsReviews daily employee timesheets and submits them for payroll processingMonitors, evaluates, and helps maximize customer service delivery and customer satisfactionAdministers check‑ins and check‑outs as requiredProcesses guest payments, refunds, and appointment requests as neededOrganizes the Reservation Book based on guest requests and associate availabilityEducates all guests on benefits and savings of Wax Passes and consistency with waxing to drive package salesHelps develop and implement the store marketing programAssists with inventory (retail and COGS) and reviews all inventory counts weekly and monthlyOversees center maintenance, including cleanliness, safety, and organizationOnboards and trains all new Guest Service AssociatesCo‑leads Strut sessions with Center ManagerManages weekly bank deposits and reconciles cash receivedEnsures all areas of the center, including storage rooms and desks, are neat, clean, and organizedPerforms other duties as assignedQualifications2+ years of management experience, preferably in a retail environment; Key Holders strongly encouraged to applyKnowledge of POS systemsKnowledge of computerized scheduling systemsExcellent interpersonal and communication skills, including written communicationStrong organizational skills with the ability to work in a fast‑paced environmentAbility to operate machinery such as a copy or fax machineProlonged periods of sitting at a desk and working on a computerMust be able to lift 15 pounds at a timeBenefitsCompensation: $19–$23 per hour (determined based on experience) + monthly commission based on adjusted salesMedical, Dental, and Vision insurance401(k) planLife Insurance policyPaid parental leaveComplimentary waxing services at any of our centersJob InformationSeniority level: Entry levelEmployment type: Full‑timeJob function: OtherIndustries: IT Services and IT ConsultingEWC Growth participates in E‑Verify. All offers of employment are contingent upon the successful completion of the E‑Verify process.#J-18808-Ljbffr