(Auraria) Community Service Officer I

(Auraria) Community Service Officer I

Salary

$3,522.00 Monthly

Location

Denver, CO

Job Type

Full Time

Job Number

AHEC-0709-07.2026

Department

Auraria Higher Education Center

Division

Police & Transportation Services Division

Opening Date

07/31/2026

Closing Date

8/7/2026 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

Auraria Campus

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

Nicole Yanez at nicole.yanez@ahec.edu

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description
• Benefits
• Questions

Department Information

Who we are:

Do you value creating exemplary service, sustainability, activated partnerships, and vibrant environments for future generations? If so, we want you on our team!

Check out this video to learn all about our Campus Police!

Auraria Campus is more than just a place of learning-its a vibrant community where history, culture, education, and urban life intersect. At the Auraria Campus Police Department (ACPD), we are dedicated to making a meaningful difference in the lives of students, faculty, staff, and the campus community. Through community policing, we emphasize proactive problem solving empowering our officers to engage with our community, build relationships, and make a positive impact. Our outreach initiatives, such as hosting engagement sessions with students, the annual ACPD-sponsored petting zoo, BBQ with a Badge, and Cocoa with a Cop, reflect our commitment to fostering a safe, inclusive, and vibrant campus environment. As an ACPD officer, you will have the opportunity to interact with over 43,000 people on campus and be a valued part of our community with a positive work/life balance in a law enforcement career that is unique and fulfilling. We also have an established wellness program to ensure our staff stay healthy in both mind and body.

Welcome to the Auraria Campus

Located in the Platte River Valley in downtown Denver, the Campus serves over 39,000 students and approximately 5,000 faculty and staff from the Community College of Denver, Metropolitan State University of Denver, and the University of Colorado Denver. Learn more about us HERE!

Why Join Us?

Auraria Campus employees enjoy an excellent benefits package including a variety of tuition benefits, Public Service Loan Forgiveness Program (PILF), paid vacation, holidays, and sick leave, multiple medical, dental, and vision plans, discounted RTD Eco-Pass, BenefitHub, and an outstanding Colorado PERA retirement plan. Learn more about our benefits: Benefits Package

Description of Job

Job Summary:

This posting may be used to fill multiple vacancies.

This position plays a vital role in maintaining campus security to ensure all individuals safety, security, and well-being within the Auraria Campus. Campus security aims to ensure all individuals safety, security, and well-being within the Auraria Campus. The individuals include students, faculty, staff, visitors, and the campus property.

Essential Job Functions: Our Community Service Officer is responsible for the following duties:

Patrolling and Monitoring:

• Safeguarding people, property, and assets by conducting interior and exterior patrols of buildings, garages, and parking lots by way of a vehicle, bicycle, or on foot.
• Maintaining clear and effective communication with other security personnel, police officers, dispatch, and relevant departments.
• Daily contact with patrons on campus; therefore, maintaining a customer-focused service and excellent communication skills is mandatory for performance.

Investigations and Reporting:

• Investigate and report non-injury accidents, non-criminal reports such as property crime with no suspect information, parking violations, and first report of injuries.
• Interviewing victims/witnesses and completing a thorough detailed report utilizing the police department's records management system.
• Maintain up-to-date knowledge of applicable municipal and state laws, as well as departmental policies and procedures.
• Accurately complete and manage data entry within the department's records management system.
• Demonstrate proficiency in operating and reviewing network-based video surveillance systems to support investigations and campus safety efforts.

Call Response:

• Respond to a variety of called in situation, including non-injury crashes, non-criminal violations, citizen and motorist assists, and citizen escorts.
• Perform lock/unlock services for interior/exterior doors, address parking complaints, and investigate security breaches.
• Respond to incidents during medical emergencies and incidents requiring de-escalation techniques.
• Assist patrol officers with traffic control, scene security, and any other duties that do not require law enforcement action.

Emergency Response:

• Respond to all intrusion, panic, and other system alarms.
• Actively respond to all fire calls, chemical spills, bomb threats, and other hazardous situations.
• Support evacuation procedures, manage crowd control and assist emergency response personnel on scene.
• Respond to medical and other emergency calls.

Computer Utilization and Data Entry:

• Utilize department computers, and various software programs to compose and review police and traffic reports; communicate via email; access and review department policies and procedures across multiple network drives; request time off through the employee portal; review work records; and perform basic word-processing tasks.

Community Service:

• Provide directions and assistance to employees, patients, visitors, and campus community members.

• Offer motorist assistance as needed.

• Interact daily with the public and the Auraria Campus community.

• Present a positive and professional image of the Auraria Campus Police Department.

• Demonstrate excellent customer service and communication skills, which are essential for this role.

Special Assignments:

• Support special or extra duty events by collaborating with members of the police department, campus affiliates, institutional staff, faculty, and students.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications:

• One (1) year of full-time customer based experience.

• Or a combination of education and/or customer based experience equal to one (1) year.

• High School diploma or GED

• Applicant must be at least 18 years of age

• Valid and unencumbered Colorado drivers license

• Please provide full responses to all required supplemental questions. Your answers will be used as part of the application screening.

Necessary Special Requirements: No:

• Felony Convictions
• Domestic Violence Convictions
• Some Misdemeanors
• Acquiring more than seven points in the last year and/or more than 12 points within the last two years on a drivers license.
• Alcohol/drug related traffic convictions in the last three years and repeat alcohol/drug convictions after the age 18 within the last ten (10) years.

Additional Special Requirements:

• Positions are subject to a background investigation in accordance with the administrative procedures of the State Personnel Director. Physical and psychological evaluations are required in accordance with section 24-31-303 (5)(b), CRS.
• In order to be eligible to apply, applicants must possess a valid and unencumbered Colorado driver license at the time the time of application.

Conditions of Employment:

• Due to the inherent ability of this position to impact the safety and security of the Auraria Campus, candidates must be able to communicate fluently in English with others (written and verbally).
• This position requires pre-employment background and credit investigation (personal and employment history). Applicants must submit to a complete background investigation that will include a personal and employment background check for various security clearances including Colorado Crime Information (CCIC) and National Crime Information Center (NCIC) security clearance. This investigation will include a polygraph interview, fingerprint check and drug screen.
• Any offer of employment is contingent on the successful passing of a physical and psychological examination by a licensed doctor or health care facility. The health care facility will be selected or approved by the Auraria Higher Education Center in order to determine whether the prospective employee can perform the essential functions of the job.
• Must be able to exert up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.
• Applicants must not have any felony convictions, domestic violence history or alcohol offenses within the last (3) years.
• Applicants must not have received a failing result on a psychological evaluation within the preceding 12 months.
• Applicants must not have experience involuntary termination from any position within the last preceding 12 months.

Supplemental Information

FOR CURRENT OR FORMER EMPLOYEES OF THE STATE OF COLORADO:

Per the requirements of the Step Pay Program implemented on July 1, 2024, any State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series as of June 30. All current and former State employees must ensure that your entire work history within the State Classified System, including at Institutions of Higher Education, is indicated in your application so that your time-in-series can be calculated accurately.

Appeal Rights: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Directors Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Colorado Partnership for Quality Jobs and Services Act information:

After careful review of this position and the duties that it performs, it has been designated in accordance with the Colorado Partnership for Quality Jobs and Services Act as a "Covered" position, it does fall in the category of employees that are eligible for representation by COWINS, also known as the union. To learn more about this designation please visit this link: http://coloradowins.org/

Applicant Checklist & Minimum Qualifications: E-mail Address All correspondence regarding your status in the selection/examination process will be conducted by email.

Only applications submitted by the closing date for this announcement will be given consideration. Minimum Qualifications Your application as submitted is used to determine if you meet Minimum Qualifications. Please read the Minimum Qualifications and ensure that information in your application "draw correlations" to the Minimum Qualifications. Human Resources Analysts will not infer that you meet the Minimum Qualifications if information isnt detailed in your application. Years of experience will be expressed in terms of full-time equivalent service with full-time workload equal to one (1) Full-Time Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be pro-rated (30 hrs/wk=0.75 FTE=9 mos credit; 20 hrs/wk=0.5 FTE=6 mos credit; 10 hrs/wk=0.25 FTE=3 mos credit.) Commitment to Equity, Diversity and Inclusion: The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Auraria Campus is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Nicole Yanez at nicole.yanez@ahec.edu

How we boost belonging:

The Auraria Campus Human Resources team aims to attract people with demonstrated dedication to creating an inclusive working environment. We value the ability to engage effectively with stakeholders of diverse backgrounds and are dedicated to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agencys contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

I understand that any falsifications of this section or omission of information may result in my disqualification or termination from the Auraria Campus Police Department.

• Yes
• No

02

Have you ever been given a criminal summons (excluding minor traffic citations), or arrested for any reason?

• Yes
• No

03

If you have ever been given a criminal summons (excluding minor traffic citations), please explain in the text box below.

04

Have you used any illicit or illegal substance(s) within the past 3 years?

• Yes
• No

05

How often have you used marijuana within the past 12 months?

• I have not used marijuana within the past 12 months
• Weekly or more. I have used marijuana weekly or more within the past 12 months
• Monthly or more. I have used marijuana monthly or more within the past 12 months
• Every three months or more. I have used marijuana every three months or more within the past 12 months

06

Have you had any alcohol offenses in the last three years?

• Yes
• No

07

Have you ever been convicted of (or received a deferred judgement) for any crime?

• Yes
• No

08

If you have ever been convicted of or received a deferred judgement for any crime, please explain in the text box below:

09

If you have been terminated or were asked to resign in lieu of termination, please explain in the text below:

10

Have you been terminated for cause or resigned in lieu of termination within the past 12 months?

• Yes
• No

11

Have you received citations totaling more than 6 points against your drivers license within the last 12 months?

• Yes
• No

12

Have you received citations totaling more than 12 points against your drivers license within the last 2 years?

• Yes
• No

13

I acknowledge that any offer of employment is contingent on a review of my Auraria Personal History Questionnaire (PHQ). NOTE: The group of candidates in final consideration will be asked to complete a PHQ prior to an offer of employment being tendered.

• Yes
• No

14

I acknowledge that this is a safety and security position, I further understand that in addition to a criminal background check, a review of my credit standing will be part of the background check process.

• Yes
• No

15

As stated in the job posting and required by the State of Colorado job requirements, applicants for this position must hold a valid, unencumbered Colorado drivers license at the time of application. Please acknowledge one of the following:

• I acknowledge that, at the time of application, I hold a valid, unencumbered Colorado drivers license.
• I acknowledge that, at the time of application, I do not hold a valid, unencumbered Colorado drivers license.

16

I have earned a High School Diploma or a GED.

• Yes
• No

17

I am 18 years old or older.

• Yes
• No

18

As stated in the job posting and required by the State of Colorado job requirements, applicants for this classified position must reside in Colorado at the time of application. Please acknowledge one of the following:

• I acknowledge that, at the time of application, I am a resident of the State of Colorado.
• I acknowledge that, at the time of application, I am not a resident of the State of Colorado.

19

I understand that any falsification of this section or omission of information may result in my disqualification or termination from the Auraria Campus Police Department.

• Yes
• No

20

Rules of Conduct and Ethical Principles: By submitting this application, applicant acknowledges that the holding of State employment is a public trust and that State employees shall carry out their duties for the benefit of the people of the State of Colorado. § 24-18-103(1), C.R.S. Applicant warrants that they have read and understand the rules of conduct and the ethical principles for State employees as set forth in §§ 24-18-104, 24-18-105, 24-18-108, and 24-18-201, C.R.S. Here is the link for the Colorado Revised Statutes: https://leg.colorado.gov/agencies/office-legislative-legal-services/colorado-revised-statutes. Conflict of Interest: A conflict of interest occurs when an individual or organization has a conflict between competing interests. By submitting this application, applicant hereby discloses the following personal or professional interests, obligations, commitments, or relationships (either personal or professional) that could create the perception of conflicts of interest with their duties at Auraria Campus:

Required Question

Employer State of Colorado

Address See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website https://careers.colorado.gov/