***Business & Technology Analyst (0081769)

• Business & Technology Analyst (0081769)

Location

UH Manoa, Honolulu, HI

Job Type

Full-Time Permanent

Job Number

2026-02365

Department

University of Hawaii at Manoa - Office of Campus Services

Division

Department of Public Safety

Opening Date

11/05/2026

Closing Date

11/23/2026 11:59 PM Hawaii

Position Number:

0081769

Description

• Update title*

Title: Business & Technology Analyst

Position Number: 0081769

Hiring Unit: ADMINISTRATION, AUXIL ENT, AUXIL ENT

Location: UH at Manoa

Date Posted: 11/05/2026

Closing Date: 11/23/2026

Band: B

Salary : salary schedules and placement information

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Permanent

Duties and Responsibilities

• Denotes Essential Functions
• *Oversees and actively participates throughout project life cycle, from understanding requirements to overseeing deployment and operational phases.
• *Assess, designs, develops, and implements solutions to meet business requirements and adhere to industry best practices for application and database services and support.
• *Evaluates project constraints to identify alternatives, mitigate risks, and re-engineer processes.
• *Creates, maintains, and enhances procedures, processes, and designs for software and systems.
• *Identifies and evaluates integration considerations and determine the impact to other systems at the University. Recommend a solution based on best practices; provide alternatives as needed.
• *Develops detailed project plans, including scope, objectives, testing scenarios, deliverables, and resource requirements.
• *Works with business end-users and/or project stakeholders to gather and document projects business requirements with consideration for interpretation, compliance, and application of state/federal laws, rules, regulations & Collective Bargaining Agreements.
• *Develops high-level business and user requirements into functional requirements that is documented in an appropriate level of detail and in a format suitable for the project team to manage.
• *Leads requirements analysis and verification, ensuring that requirement statements are complete, concise, comprehensible, traceable, feasible, verifiable, and conforms to established standards for new system implementations and/or upgrades to existing systems that introduces changes in features and functionalities.
• *Serves as a liaison between business end-users and technical teams to ensure high-level business goals align with technical system designs and data workflows.
• *Leads requirements validation activities to confirm that proposed solutions, based on the requirements, will meet organizational needs and achieve objectives.
• *Partners with University stakeholders, including IT teams, department heads, and external vendors to gather requirements, define technical specifications, and ensure system solutions meet administrative needs.
• *Coordinates end-user acceptance testing and validation. Participate and administer user acceptance testing and follow-up on issue resolution.
• *Assists in the development, implementation, and improvements to information systems and processes.
• *Identifies potential risks and obstacles to project success, proactively developing mitigation strategies, and adopts plans as needed.
• *Manages adherence to project scope; escalate as needed if stakeholders are deviating from scope so team can conduct feasibility assessment.
• *Troubleshoots issues and implements solutions to maintain project momentum.
• *Ensures compliance with ITS Information Security Offices policies & implements its initiatives including managing data governance requirements.
• Works with teams to evaluate and establish business transformation streamlining and processes leveraging technology and in accordance with best practices.
• Works with ITS resources and/or vendors to resolve any issues with the desktop applications, business applications, database or server.
• Collaborates with colleagues throughout the UH system on strategies, emerging technologies, best practices and ideas to continually improve services and promote use of technology.
• *Follows and implements directives and guidance related to best practices from University of Hawaii System Information Technology Services.
• *Ensures the consistent adoption, implementation, and enforcement of recommendations issued through University of Hawaii System Information Technology Service.
• *Keeps abreast of recommendations issued through University of Hawaii System Information Technology Service, and takes timely action as needed.
• Other duties as assigned.

Minimum Qualifications

• Possession of a pertinent baccalaureate educational degree in Management Information Systems or Business Administration, or related field and 3 years of progressively responsible professional information technology experience with responsibilities for project management, application support, system administration and/or system integration, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawaii broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
• Considerable working knowledge of project management, application support, system administration, and/or system integration as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodologies.
• Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with applications, interfaces, databases, and network/infrastructure considerations.
• Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluate, integrate, and implement practical and thorough solutions in an effective and timely manner.
• Proven ability to comprehend, interpret and implement administrative directives and guidance to ensure IT operations align with organizational standards and industry best practices.
• Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
• If applicable, for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
• Strong understanding of IT service management, cybersecurity principles, risk management, and compliance requirements. Demonstrated experience implementing and maintaining IT best practices, standards, and governance.
• Demonstrated ability to establish and maintain effective working relationships with internal and external stakeholders to accomplish tasks in a timely and positive manner.
• Ability to meet deadlines and work outside normally scheduled work hours as needed to include day, night, weekend and/or holiday hours as directed.

Desirable Qualifications

• Working knowledge of project management Software Development Life Cycle (SDLC) methodologies.
• Knowledge of infrastructure, network and server requirements in support of applications.
• Project Management Professional (PMP) Certified.
• Strong knowledge of integration frameworks and methodologies.
• Experience in analyzing and documenting complex data flows and system end points.
• Experience with report writing tools and/or generating queries for reporting and data extracts.

To Apply:

Note: If you have not applied for a position before using NeoGov, you will need to create an account. Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents by the closing date:

1. Cover letter indicating how you meet the minimum and desirable qualifications;

2. Resume;

3. Names and contact information (telephone number and email addresses) of three (3) professional references (preferably supervisor); and

4. Copy of your official transcript showing highest degree. (Official transcripts will be required if selected to fill the position.)

Note: If multiple applications are received from the same candidate, only the last one will be reviewed. Please do not include any self-identifying photos, and PLEASE REDACT REFERENCES TO SOCIAL SECURITY NUMBERS AND BIRTH DATE ON TRANSCRIPT COPIES. All items become the property of the University of Hawaii Office of Campus Services, and will not be returned.

Inquiries: Campus Services Human Resources Office; 808-956-6935; uhmcshr@hawaii.edu

EEO, Clery Act, ADA

The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawaii may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/

Employer University of Hawaii

Website http://workatuh.hawaii.edu