(CSSNA) Administrative Associate

Job Overview:

Pay Range: $17.00hr - $22.00hr

Requirement/Must Have:

• Strong organizational skills with exceptional attention to detail and the ability to manage multiple projects simultaneously.
• Strong verbal and written communication skills.
• Ability to communicate effectively with customers and cross-functional teams.
• Proficiency with Microsoft Office applications.
• Experience working in ERP, CRM, or business management systems.
• Ability to work independently, prioritize competing deadlines, and deliver high-quality results in a fast-paced environment.
• Experience in order management and customer service.
• Ability to review purchase orders (POs) to ensure all information is accurate, including names, part numbers, and quantities.

Responsibilities:

• Review customer purchase orders, signed quotes, credit applications, tax-exempt certificates, project information sheets, payment bonds, and audited financial statements for completeness and accuracy.
• Coordinate with sales teams, project managers, customers and credit analysts to obtain required documentation and resolve discrepancies.
• Maintain accurate project and customer information across Salesforce, BMS, Vertex, CLM, SharePoint, and other internal systems.
• Ensure compliance with internal credit policies, documentation requirements, and project approval processes before assigning projects for final credit review.
• Communicate professionally with internal and external stakeholders regarding documentation requirements, project status, and credit approval timelines.
• Support the sales organization by helping facilitate timely project approvals and minimizing delays to production and project execution.
• Verify order details, confirm items, and provide follow-up as needed.

Nice to Have:

• Salesforce experience preferred.
• Strong proficiency in the Microsoft Office Suite.

Skills:

• Customer Service Skills.
• Microsoft Suite Skills.
• Multi-tasking.
• Data Entry.
• Salesforce.
• Order Management.