Customer Services Representative MDMS Recruiting LLC
New York, NY1 day ago
- $25–$37 Per Hour
- Contractor
Hermann Forwarding
- Monmouth Junction
- 3 days ago
Want to know if you’re a fit?
Upload your resume and let our AI show you.
Upload your resume and let our AI show you.
Skills
- Communication Skillsunmatched
- Computer Skillsunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Develop and Maintain Customersunmatched
- English Languageunmatched
- Interpersonal Skillsunmatched
- Logisticsunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Product Familyunmatched
- Multilingualunmatched
- Multiplatform/Cross-Platformunmatched
- Multitaskingunmatched
- Operations Managementunmatched
- Problem Solving Skillsunmatched
- Service Deliveryunmatched
- Spanish Languageunmatched
- Supply Chainunmatched
- Team Playerunmatched
- Telephone Skillsunmatched
- Time Managementunmatched
- Track Customer Issuesunmatched
Description
Customer Service Representative - Transportation Division
Location: Monmouth Junction (South Brunswick), NJ
About the Role
Hermann is seeking a proactive and customer-focused Customer Service Representative to support our Transportation Division. In this fast-paced role, you will serve as a key point of contact for customers, ensuring timely communication, accurate shipment tracking, and seamless coordination with internal teams.
This position is ideal for someone who thrives in a high-volume environment, can multitask across multiple platforms, and delivers exceptional service with professionalism and urgency.
What You'll Do
Location: Monmouth Junction (South Brunswick), NJ
About the Role
Hermann is seeking a proactive and customer-focused Customer Service Representative to support our Transportation Division. In this fast-paced role, you will serve as a key point of contact for customers, ensuring timely communication, accurate shipment tracking, and seamless coordination with internal teams.
This position is ideal for someone who thrives in a high-volume environment, can multitask across multiple platforms, and delivers exceptional service with professionalism and urgency.
What You'll Do
- Respond to customer inquiries via phone, email, and Microsoft Teams in a timely and professional manner
- Track shipments and provide real-time updates to customers
- Coordinate with internal teams to ensure efficient transportation operations
- Manage multiple tasks and communication channels simultaneously
- Resolve issues proactively and maintain strong customer relationships
- Maintain accurate records of customer interactions and shipment activity
- 1+ years of customer service experience (transportation/logistics preferred)
- Strong communication skills (phone and email) - required
- Ability to multitask in a fast-paced environment (handling Teams, email, and phone simultaneously)
- Proficiency in Microsoft Office, especially Excel (must be comfortable working with data)
- Strong computer skills and ability to learn new systems and customer portals
- Excellent interpersonal skills with a proactive, team-oriented mindset
- Commitment to timely communication with internal and external stakeholders
- Experience in transportation, logistics, or supply chain
- Associate's or Bachelor's degree
- Bilingual (English/Spanish) a plus
Numbers & Facts
| Location | Monmouth Junction |
Similar Jobs
- New!
- New!
Energy Efficiency Business Development Representative Stefanini
Newark, NJ3 days ago- $50–$52.85 Per Hour
- Temporary
- Contractor
11717 Business Development Representative – Public Adjusting Services Metro Public Adjustment
Newark, NJ30+ days ago- $65,000–$250,000 Per Year
- Full-time
- Employee
- New!
Financial Services Representative - Trenton NJ Altra Federal Credit Union
Trenton, NJ1 day ago- $20.38 Per Hour
- New!
Customer Support Representative (EST) ComplySci
New York, NY6 days ago- $49,500–$55,000 Per Year
Customer Service Associate CrossCountry Mortgage
Hoboken, NJ9 days ago