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Skills
Automotive Repair and Maintenanceunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
English Languageunmatched
Federal Laws and Regulationsunmatched
Hand Toolsunmatched
Identify Issuesunmatched
Language Interpreterunmatched
Lift/Move 35 Poundsunmatched
Lift/Move 50 Poundsunmatched
Performance Metricsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Quality Metricsunmatched
Safety Systemsunmatched
Schedule Developmentunmatched
State Laws and Regulationsunmatched
Surveillanceunmatched
Testingunmatched
Time Managementunmatched
Training Programunmatched
Training/Teachingunmatched
Description
Technician Trainee
A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.
What you will do:
Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including:
Observing and assisting in installing and repairing auto glass
Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing
Providing additional services & products
Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques.
Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday.
Performs other duties as assigned
Complies with all policies and standards
What you'll get:
Competitive weekly pay ranging from $30.25 - $33.50/hour.
Earn $5/set of wiper blades when added for customer safety.
Potential to be promoted in your first year! Earn a starting pay of $26.50/hour as a Senior Tech & $29.00/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction.
A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
Program to buy additional PTO or sell unused time up to 16 hours.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
Education Qualifications:
High School Diploma GED/Equivalent Preferred
Valid state-issued driver's license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required
Experience Qualifications:
Must be 18 years of age or older Required
Skills and Abilities:
Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
Ability to stand for extended periods, work in tight spaces, bend and twist body.
Ability to use a variety of hand tools and power tools safely and effectively.
Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology.
Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations.
Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods.
Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the "Safelite Way of Fitting"
Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs.
Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues.
Problem-solving and ability to trouble-shoot issues, independently and collaboratively.
Ability to read, write and interpret the English language and technical directions.
Ability to communicate orally (via phone) and written (via computer or other electronic means).
Ability to maintain a professional appearance, adhering to Company dress code and PPE policies.
Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).