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Skills
Call Center Operationsunmatched
Call Centersunmatched
Communication Skillsunmatched
Contact Managementunmatched
Cross-Functionalunmatched
Establish Prioritiesunmatched
Genesys Solutionsunmatched
Health Information Technologyunmatched
Identify Issuesunmatched
LinkedInunmatched
Problem Solving Skillsunmatched
Software Administrationunmatched
Team Playerunmatched
Technical Supportunmatched
Telecommunicationsunmatched
Description
Genesys contact Center Developer Tampa, FL Contract.
Role Description: • Design, implement, and maintain Genesys contact center solutions. • Configure and optimize contact center infrastructure to meet business requirements. • Integrate Genesys software with existing systems and applications. • Troubleshoot and resolve technical issues related to Genesys solutions. • Provide technical support and guidance to ensure optimal performance and reliability. • Collaborate with cross-functional teams to develop customized solutions.
Responsibilities: • Overall 5+ years of experience and proven experience with Genesys contact center technology. • Strong understanding of telecommunications principles and contact center operations. • Proficiency in configuring and troubleshooting Genesys software components. • Excellent communication and teamwork skills. • Ability to work independently and prioritize tasks effectively. Competencies: Genesys Engage Experience (Years): 4-6
Thank you, shutosh Pasbola , Assistant Manager Syntricate Technologies Inc. Phone#: (781)-552-4332 | Email to: shutosh@syntricatetechnologies.com
MBE & E-Verify Certified IT Services & Solutions | IT, Non-IT & Medical Staffing services
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