"IT Specialist"

Our client is seeking a skilled and dependable IT Specialist to support the repair, maintenance, upgrade, and security of company information technology systems and network infrastructure. This role provides day to day technical support to employees, administers hardware and software, maintains networking infrastructure, supports Microsoft technologies, and assists with cybersecurity and disaster recovery. It calls for someone who can work independently and collaboratively within a manufacturing environment.

Main Duties and Responsibilities

•   Resolve IT helpdesk tickets across users, computers, printers, software, and network connectivity

Set up, configure, install, and troubleshoot computers, peripherals, and software, and manage user accounts and permissions

•   Install, maintain, and troubleshoot wired and wireless network infrastructure

Monitor network and system security, support cybersecurity testing, and maintain data backup and disaster recovery

•   Administer Microsoft Windows Server, virtualization, and Microsoft 365, and maintain accurate IT asset inventory

Key Skills

Microsoft Windows and Windows Server administration, PowerShell, and Hyper-V

•   Networking fundamentals including IP addressing, subnetting, VLANs, DHCP, and DNS

Cybersecurity awareness with strong hardware and software troubleshooting

Education and Additional Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education, experience, and industry certifications.

Relevant certifications such as Microsoft, CompTIA, or Cisco are preferred. Experience supporting IT systems in a manufacturing or industrial environment is a plus.

• Must be able to work onsite in a manufacturing setting and lift and position IT equipment as needed.

Location and Compensation

• Based in the Greater Chicago area. Compensation up to $100,000 annually, depending on experience.