["Lead Business / Process Analyst","Lead Business / Process Analyst"]

Lead Business / Process Analyst

Location: Hartford, Connecticut (Hybrid)

Role Summary

Seeking a 10+ year experienced US-based Business / Process Analyst with strong Personal / Auto / Home insurance expertise and proven experience leading teams and driving delivery to support a legacy policy rewrite & automation initiative using UiPath.

The role focuses on understanding current-state legacy processes, defining rewrite steps, and translating business needs into clear requirements while working closely with client business teams, leadership, and RPA delivery teams.

Key Responsibilities

Understand and document legacy auto policy rewrite processes (rules, steps, exceptions)

Map end-to-end auto policy lifecycle (issuance, endorsement, cancellation, renewal, rewrite)

Facilitate workshops with business SMEs and client leadership

Define business requirements, user stories, and acceptance criteria

Act as a bridge between business, architecture, and UiPath delivery teams

Collaborate with RPA teams to:

Validate process flows

Clarify edge cases and exception scenarios

Support UAT and business validation of rewrite scenarios

Lead and coordinate analyst / functional teams, ensuring alignment of requirements, priorities, and timely delivery

Required Skills

Strong experience in US Personal / Auto / Home Insurance

Hands-on exposure to policy rewrite / modernization programs

Excellent process mapping and requirements documentation (AS-IS / TO-BE, workflows, decision points) skills

Strong understanding of automation suitability (RPA feasibility, rule-based processes)

Proven client-facing and stakeholder management capability

Experience leading teams / managing analysts or cross-functional delivery is mandatory

Familiarity with Agile tools and methods (JIRA, Confluence, etc.)