["Operations Support Specialist","Operations Support Specialist"]

Operations Support Specialist

Mavis Tire is looking for a reliable, detail-oriented Store Support Specialist to join our team in White Plains, NY. This role supports key business initiatives by helping gather information, document findings, and work cross-functionally to help contributeto operational improvement.

This is a great opportunity for someone who is professional on the phone, highly organized, and comfortable working in a structured environment. The ideal candidate is observant, accurate, and able to communicate clearly.

What You'll Do:

• Conduct structured outreach and information-gathering activities
• Document findings accurately and thoroughly using internal tools and spreadsheets
• Strategizing and collaborating with Mavis employees on routes, inventory pickup, and job details
• Handling customer concerns and requests for information in an expeditious and professional manner
• Organize results into clear, useful reporting for internal team.
• Support business improvement efforts through high quality documentation and follow-through.

What We're Looking For:

• Strong communication and listening skills
• High attention to detail
• Ability to follow structured processes & guidelines
• Comfortable making outbound calls as part of your daily responsibilities
• Professional, confident, and courteous phone presence
• Strong organizational and time-management skills
• Comfortable using spreadsheets and web-based systems

Preferred Experience:

• Administrative, operations, or dispatching experience
• Retail, service or sales experience
• Experience with Google Sheets, Excel or similar tools

Why Join This Team:

• Full time, steady schedule in an in-office setting
• Opportunity to build experience in operations, reporting, and business support using state-of-the-art tools and resources
• Exposure to cross-functional teams and business processes

Employee Benefits

At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement.

Mavis is an Equal Opportunity Employer