["Retail Customer Service Supervisor Part Time","Retail Customer Service Supervisor Part Time"]

TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world's leading off‑price retailer.Job DescriptionOpportunity: Grow Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principlesTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and activities according to store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We're Looking ForAvailable to work flexible schedule, including nights and weekendsStrong understanding of merchandising techniquesCapable of multi‑taskingStrong communication and organizational skills with attention to detailAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsAble to train others1 year retail and 6 months of leadership experienceBenefitsAssociate discountEAPSmoking cessationBereavement401(k) Associate contributionsChild care & cell phone discountsPet & legal insuranceCredit unionReferral bonuses401(k) match (for eligible employees)Medical/dental/visionHSAHealth care FSALife insuranceShort‑term disabilityLong‑term disabilityPaid parental leavePaid holidays, vacation, sick leaveAuto/home insurance discountsScholarship programAdoption assistanceAll benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.EEO StatementTJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Applicants with arrest or conviction records will be considered for employment.Address3760 Easton MarketLocationUSA TJ Maxx Store 0447 Columbus OHCompensationThis position has a starting pay range of $14.50 to $15.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.#J-18808-Ljbffr