Our client is seeking a Senior IT Analyst/Programmer with advanced Epic SER and provider record expertise for a fully remote role..
Job Responsibilities:
This person will build and maintain provider records, triage and resolve incidents and tickets during business hours, and communicate directly with stakeholders.
The ideal candidate works independently, troubleshoots complex provider data issues, and understands how provider data flows across Epic and related systems.
Required Skills:
Epic SER/Provider Records (Advanced): Hands-on experience with Login Blueprints and SER Blueprints, ePrescribing/Surescripts, External Directories, Care Teams, and Record Merges
Incident/Problem Resolution (Advanced): Experience triaging and resolving tickets during business hours
Stakeholder/Customer Communication (Strong): Able to communicate clearly with technical and non-technical stakeholders
Independent Problem Solving (Strong): Self-directed, with a track record of resolving issues with minimal oversight
Epic Security (Intermediate): Experience with User/SER record integration and Provider Maintenance Security
External/Referring Providers (Intermediate): Experience with addresses and organization records
Interfaces/Integrations (Intermediate): Exposure to or knowledge of Bridges
Master Data Management Principles (Intermediate): Source-of-truth ownership, provider/identity matching, duplicate management, data synchronization, and governance of provider and facility data
AI Tools/Automation (Intermediate) Trainable (Familiarity Helpful): -External data feeds such as MDM, QuARQ, and MD-Staff -ServiceNow
Education Required:
Bachelor’s degree with five (5) years technology or business administration experience.
Preferred Education:
-Bachelor’s degree in Information Technology Business Management or related field.
Epic Provider Administration badge
Epic Security certification (STRONGLY DESIRED)
Additional Info:
W2 Only
100% Remote
Numbers & Facts
Location
Minnesota (Remote)
Skills
Analysis Skillsunmatched
Application Programming Interface (API)unmatched
Artificial Intelligence (AI)unmatched
Automationunmatched
Blueprintsunmatched
Business Administrationunmatched
Change Controlunmatched
Communication Skillsunmatched
Computer Programmingunmatched
Documentationunmatched
Epic Certificationunmatched
Epic Systemsunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Master Data Management (MDM)unmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
SQL (Structured Query Language)unmatched
ServiceNowunmatched
Systems Analysisunmatched
Technical Leadershipunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.