16334 - Test Analyst Lead

Work Model Onsite

Roles & Responsibilities

• Oversee and manage the complete QA lifecycle for assigned projects, ensuring quality deliverables from requirements analysis through production deployment
• Act as the primary QA point of contact for stakeholders, providing regular status updates, risk assessments, and progress reports
• Collaborate closely with Product Owners, Business Analysts, Developers, Functional QA, and Integration teams to ensure alignment on project objectives and deliverables
• Lead release readiness activities and coordinate production deployments for every release cycle
• Evaluate testing results, identified risks, and defect metrics to provide Go/No-Go recommendations for production releases
• Own and coordinate Mock 2, UAT, and pre-production testing activities to ensure successful release execution
• Monitor and validate nCino platform updates, Salesforce releases, and related application changes for potential testing impacts
• Conduct daily interactions with Functional QA teams to track testing progress, dependencies, blockers, and release readiness
• Track, manage, and report defects throughout the testing lifecycle, ensuring timely triage, prioritization, resolution, and retesting
• Establish quality metrics and dashboards to provide transparency into testing progress, defect trends, and release health
• Drive test planning, test execution, defect management, and risk mitigation strategies across multiple concurrent initiatives
• Review automation coverage and execution results, identify automation opportunities, and work with automation teams to improve test efficiency
• Coordinate testing efforts across geographically distributed teams, managing and supporting 20-25 QA resources across multiple locations
• Ensure adherence to QA standards, testing best practices, compliance requirements, and release governance processes
• Facilitate defect triage meetings, daily status discussions, and release planning sessions with cross-functional stakeholders
• Identify project risks proactively and implement mitigation plans to minimize impacts to quality and release schedules
• Provide leadership, guidance, and mentorship to QA team members while fostering collaboration across functional and integration testing teams
• Support continuous improvement initiatives by evaluating testing processes, automation capabilities, and quality engineering practices

Qualifications

• Strong experience with Salesforce and nCino platforms, including testing and release management activities
• Proven ability to lead and coordinate multiple QA teams across projects and geographic locations
• Excellent coordination and stakeholder management skills, with the ability to drive discussions and align cross-functional teams toward common goals
• Experience collaborating closely with Release Management teams to support successful deployments and release readiness activities
• Hands-on experience in developing and executing Test Strategies, Test Plans, and Quality Assurance Frameworks for large-scale initiatives
• Strong verbal and written communication skills, with the ability to effectively engage with business stakeholders, leadership teams, and technical partners
• Demonstrated ability to manage priorities, resolve conflicts, and drive projects to successful completion in a fast-paced environment
• Experience tracking quality metrics, managing risks, and providing clear status reporting to leadership and stakeholders