20264 - Senior Network Engineer

Sr. Network Engineer
West Point, GA 31833 (5 days on-site)

Company Overview 

Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.

HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.

At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations.

If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation.

Website: http://www.haeaus.com
 
Role Overview:

Ensure Service Provider delivery of managed Network Services meets HAEA's network and business requirements.

This position requires in-depth knowledge of HAEA's Network Infrastructure (LAN/Switches, DNS/DHCP, WAN, Load Balancers, VoIP, VPN, etc.) to address complex incidents and problems and to provide a stable and reliable infrastructure.

This position is also responsible for ensuring that Network Infrastructure meets availability requirements and contracted service levels.

The person is also responsible for managing vendor technical performance, network-specific contracts and suppliers, prioritizing customer business requests, and managing project schedules and budgets.

This position will have a strong focus on Operational Technology (OT) networking and Cisco Identity Services Engine (ISE) / Network Access Control (NAC). The engineer will provide senior-level technical expertise in the planning, design, implementation, and support of network infrastructure serving manufacturing and OT environments, while also providing advanced Cisco ISE administration, posture, profiling, authentication, authorization, and access-control capabilities.

Key Responsibilities:
 

• Plan, design, implement, and support network infrastructure for manufacturing and Operational Technology (OT) environments.
• Develop network requirements and technical designs for new and existing OT systems, production equipment, manufacturing lines, and supporting infrastructure.
• Review OT network connectivity requirements and develop appropriate network designs that address IP addressing, segmentation, redundancy, availability, and support requirements.
• Coordinate OT network implementation activities with manufacturing stakeholders, engineering teams, facilities, cybersecurity, vendors, and equipment suppliers.
• Support network commissioning, validation, troubleshooting, and lifecycle activities for OT and manufacturing systems.
• Ensure OT network solutions consider production availability, resiliency, maintainability, and cybersecurity requirements.
• Maintain technical documentation for OT network architecture, connectivity, configurations, and implementation changes.
• Administer, troubleshoot, and optimize Cisco Identity Services Engine (ISE) and enterprise Network Access Control (NAC) services.
• Design, implement, and troubleshoot Cisco ISE authentication and authorization policies, including 802.1X, RADIUS, TACACS+, EAP-TLS, and MAC Authentication Bypass (MAB).
• Configure and maintain Cisco ISE endpoint profiling, posture policies, authorization policies, and access-control requirements.
• Support Cisco ISE integrations with Microsoft Active Directory, PKI/certificate services, and enterprise wired and wireless infrastructure.
• Troubleshoot Authentication, Authorization, and Accounting (AAA) issues across wired and wireless network environments.
• Perform Cisco ISE lifecycle activities including upgrades, patching, backup and recovery, certificate management, monitoring, and system health.
• Develop and provide Network architecture
• Provide Network documentation standards and requirements
• Develop business and functional requirements for Projects relating to the Network Management Services
• Manage circuit provisioning for new WAN connectivity, including obtaining favorable circuit pricing
• Work with facility personnel to identify and coordinate infrastructure requirements.
• Order and expedite delivery of Network equipment, circuits and services
• Manage the performance of public carriers and other third parties to meet business requirements, project schedules, and SLAs.
• Coordinate and oversee third-party installation activities (e.g., Network carrier circuit installation activities, router installation)
• Approve router configuration files and IP addressing schemas and standards
• Provide requirements (e.g., security, performance) for physical and logical Network traffic segmentation
• Manage technical third-party relationships for structured cabling and network infrastructure services.
• Support activities related to planned and unplanned network outages.
• Monitor Service Provider’s end-to-end support of Network Services.
• Manage Service Provider overall performance, SLAs, and quality in accordance with contract requirements.
• Ensure that patch monitoring and deployments are performed in a timely manner and in accordance with service levels.
• Provide on-site support to complement Service Provider’s remote management services.
• Oversee infrastructure hardware and software acquisition, installation, and changes.
• Ensure high availability of infrastructure through service level management.
• Ensure that incidents are resolved and network upgrades are successfully completed.
• Identify change requests to support performance improvements and cost efficiencies.

Basic Qualifications:
 

• Bachelor’s degree or equivalent in the field of business, computers, information systems, engineering, or a related field.
• 8+ years of relevant work experience in enterprise network engineering or a related functional role.
• Demonstrated experience planning, designing, implementing, and supporting network infrastructure in manufacturing, industrial, or Operational Technology (OT) environments.
• Strong hands-on experience administering and troubleshooting Cisco Identity Services Engine (ISE) in enterprise environments.
• Strong knowledge of Network Access Control (NAC) technologies and concepts, including 802.1X, RADIUS, TACACS+, EAP-TLS, MAC Authentication Bypass (MAB), endpoint profiling, authentication, authorization, and access policy management.
• Hands-on experience configuring and troubleshooting Cisco ISE posture, profiling, authentication, authorization, and endpoint compliance policies.
• Experience integrating Cisco ISE with Microsoft Active Directory, PKI/certificate services, and enterprise wired and wireless infrastructure.
• Extensive knowledge of networking technologies and protocols including TCP/IP, QoS, VoIP, routing and switching, OSPF, BGP, and WAN technologies.
• Demonstrated experience supporting wired and wireless enterprise LAN environments.
• Demonstrated experience designing and supporting redundant, highly available network environments.
• Experience managing DNS, DHCP, IP addressing, and centralized network monitoring and logging.
• Experience supporting enterprise VPN and secure remote-access technologies.
• Strong network troubleshooting, incident resolution, and root-cause analysis skills.
• Strong written and verbal communication skills with the ability to work effectively with technical teams, manufacturing stakeholders, vendors, and service providers.

Preferred Qualifications:
 

• Experience designing high-availability OT network architectures, including network segmentation, redundancy, resiliency, and production-critical availability requirements.
• Experience supporting network connectivity for manufacturing equipment, industrial systems, OT devices, and other non-traditional network endpoints.
• Experience with advanced Cisco ISE endpoint profiling, posture assessment, authorization policies, and policy-based network access.
• Experience with advanced Cisco ISE capabilities such as Change of Authorization (CoA), downloadable ACLs (dACLs), Cisco TrustSec, and Security Group Tags (SGTs).
• Experience with Cisco ISE pxGrid or integrations between Cisco ISE and other enterprise security platforms.
• Experience supporting Cisco ISE lifecycle activities including upgrades, patching, backup and recovery, certificate management, monitoring, and system health.
• Experience supporting highly available or distributed Cisco ISE deployments.
• Experience supporting network infrastructure in automotive manufacturing or other 24x7 production environments.
• Experience coordinating OT network implementation activities with manufacturing engineering, controls teams, equipment vendors, system integrators, facilities, cybersecurity, and other infrastructure teams.
• Experience managing network service providers, vendors, deliverables, and service delivery outcomes.
• Experience overseeing root-cause analysis and continuous improvement activities for enterprise network services.
• Cisco professional-level certification, such as CCNP Enterprise, is preferred; equivalent demonstrated experience will also be considered.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Team Culture:
Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value: 

• Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry. 
• Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes. 
• Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals. 
• Growth: We prioritize personal and professional growth, offering opportunities for learning and development. 
• Inclusivity: We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome. 

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
 

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