Bartender – Rack City

Location: Rack City – 7075 S. Ballpark Drive, Franklin, WI
Position: Bartender
Employment Type: Part-Time / Full-Time
Compensation: Hourly wage + tips

About Rack City

Rack City is a high-energy food, drinks, and entertainment concept located at Ballpark Commons in Franklin. We're building a team of outgoing, dependable, and hardworking bartenders who know how to provide great service while keeping up in a fast-paced environment.

Position Summary

Rack City Bartenders are responsible for creating a fun, welcoming guest experience while providing fast, accurate, and responsible beverage service. Bartenders should be comfortable handling high-volume service, engaging with guests, maintaining their bar, and working closely with the entire Rack City team.

Responsibilities

• Greet guests promptly and provide friendly, attentive service
• Prepare and serve cocktails, beer, wine, shots, and non-alcoholic beverages according to Rack City recipes and standards
• Provide fast and accurate service during high-volume periods
• Take food and beverage orders and accurately enter orders into the POS system
• Maintain knowledge of the food menu, beverage offerings, specials, and promotions
• Check identification and follow all Wisconsin alcohol-service laws and company policies
• Monitor guest alcohol consumption and practice responsible alcohol service
• Handle cash and credit card transactions accurately
• Maintain an organized, stocked, and clean bar throughout the shift
• Complete opening, closing, stocking, and side-work responsibilities
• Restock liquor, beer, mixers, garnishes, glassware, and other supplies as needed
• Maintain proper sanitation and cleanliness standards
• Communicate effectively with fellow bartenders, servers, kitchen staff, barbacks, security, and management
• Help create an energetic, positive atmosphere for guests
• Work as a team and assist in other areas when needed
• Follow all Rack City policies and procedures
• Perform additional duties as assigned by management

Qualifications

• Previous bartending experience strongly preferred
• High-volume restaurant, bar, nightclub, or entertainment venue experience is a plus
• Strong communication and guest-service skills
• Ability to multitask and remain organized in a fast-paced environment
• Outgoing personality and ability to comfortably engage with guests
• Dependable, punctual, and team-oriented
• Strong attention to detail and accuracy when handling transactions
• Ability to remain professional and composed during busy periods
• Must meet all legal requirements to serve alcohol in Wisconsin
• Responsible Beverage Server certification/license required as applicable
• Must be able to stand for extended periods and lift up to 50 lbs.

Availability

Evening and weekend availability is required. Candidates should have flexible availability for busy nights, special events, holidays, and other high-volume periods.

What We're Looking For

Rack City isn't looking for someone who simply pours drinks. We're looking for bartenders who can help create the experience.

The ideal bartender is personable, confident, fast, attentive, and able to have fun while still getting the job done. You should be comfortable when the bar is packed, willing to help your teammates, and understand that great service and great energy go hand in hand.

If you thrive in a busy environment, enjoy interacting with people, and want to be part of building something new at Ballpark Commons, we'd love to meet you.

Rack City is an Equal Opportunity Employer.