5. Inside Sales Representative

GeneCopoeia Inc

Rockville, MD

JOB DETAILS
SKILLS
Biology, Cell Biology, Communication Skills, Cross-Selling, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Develop and Maintain Customers, Entrepreneurship, Inside Sales, Interpersonal Skills, Marketing, Molecular Biology, Multitasking, Needs Assessment, Presentation/Verbal Skills, Problem Solving Skills, Profit & Loss, Revenue Growth, Sales, Sales Management, Sales Promotions, Team Player, Technical Marketing, Technical Support, Time Management, Trade Shows, Up-Selling, Writing Skills
LOCATION
Rockville, MD
POSTED
4 days ago
  1. Inside Sales Representative

We are seeking for a highly motivated and qualified Inside Sales Representative, who will work as a team member within the sales/marketing group to help grow and expand our business and customer base.

Responsibilities: Inside sales responsibilities:

  • Answer and follow up with customer inquiries, determine customer needs and recommend specific products and solutions
  • Generate new and repeat sales by providing product and technical information in a timely manner
  • Proactively recommend items needed by customers to increase customer satisfaction and transaction profitability
  • Increase sales by means of cross-selling, up-selling, and promotional item offering
  • Contact customers proactively following sales to ensure ongoing customer satisfaction, collect valuable feedback and resolve potential issues
  • Maintain and build new customer relationships by visiting local accounts onsite and attending tradeshows
  • Maintain updated customer and sales activities in CRM
  • Present a professional image to customers at all time

Other duties:

  • Manage time and work effectively, be able to multitasking
  • Assist other sales, marketing, tech support activities as needed

Requirements:

  • BS or higher in Molecular Biology, Cell Biology or related life science
  • 1-2 years of sales/marketing/tech support/account management experience
  • Excellent communication skills, both verbal and written
  • Customer-oriented, demonstrated ability in customer services and sales position
  • Team player, strong interpersonal skills
  • Highly motivated, entrepreneur-spirited and comfortable in a dynamic environment

About the Company

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GeneCopoeia Inc