A/R Collections

Copper State Bolt & Nut Co. has been a trusted name since 1972, known for our unwavering commitment to excellence. As a family and women-owned business, we serve over 16,000 customers worldwide through 30+ facilities. Our dedication to quality fosters strong partnerships with customers and suppliers. While fasteners are our foundation, we also provide construction products, industrial supplies, safety items, and more. With over 50 years of experience, we continue to strive to be first choice for our employees, first choice for our customers, and first choice for our suppliers.

Secure Cash Flow, Build Relationships, Join Us in Accounts Receivable Collections!

Accounts Receivable Collections Specialist

Copper State Bolt & Nut Company

Copper State Bolt & Nut Company is seeking a detail-oriented and results-driven Accounts Receivable Collections Specialist to join our team. This position is responsible for managing customer accounts, following up on outstanding balances, resolving payment discrepancies, and helping maintain healthy cash flow.

The ideal candidate has hands-on experience in accounts receivable and collections, is comfortable communicating with customers about past-due balances, and can manage multiple accounts while maintaining positive customer relationships.

Key Responsibilities

• Monitor customer accounts and follow up on past-due invoices to ensure timely payment.

• Contact customers by phone and email regarding outstanding balances and payment commitments.

• Research and resolve billing discrepancies, short payments, and payment disputes.

• Generate and send customer invoices accurately and on time.

• Apply customer payments to outstanding invoices and maintain accurate account records.

• Review and analyze accounts receivable aging reports to identify delinquent accounts and collection priorities.

• Maintain detailed records of collection efforts, customer communications, and payment arrangements.

• Work with internal departments to resolve invoice and account issues.

• Assist with reviewing customer creditworthiness and credit limits.

• Reconcile customer accounts and research discrepancies.

• Provide updates on collection activity and outstanding balances to management.

• Identify opportunities to improve collection processes and reduce past-due balances.

Qualifications & Experience

• Previous experience in accounts receivable and collections required.

• Experience in manufacturing, distribution, or a similar industry preferred.

• Understanding of accounts receivable processes, credit management, and collection practices.

• Proficiency in Microsoft Excel and accounting software.

• Strong attention to detail and accuracy.

• Excellent communication, customer service, and negotiation skills.

• Ability to prioritize workload, manage multiple accounts, and meet deadlines.

• Comfortable having professional but sometimes difficult conversations with customers regarding past-due balances.

Work Environment

This is an office-based position in an air-conditioned, nonhazardous environment.

Schedule

Monday - Friday

8:00 AM - 4:30 PM