Academic Quality Specialist

Academic Quality Specialist

Location

Remote

Job Type

Full-Time

Job Number

1186

Department

College of Education and Behavioral Services

Opening Date

10/16/2026

• Description
• Benefits

Join our vibrant community of dedicated faculty and staff who work to create a transformative educational experience rooted in faith, reason, and justice.

Eastern University is a nationally-recognized Christian university enrolling approximately 9,000 students in a wide array of undergraduate, graduate, professional, and seminary programs. The university's main campus is located in St. Davids, PA, with many programs also offered online. Eastern's core values of Faith, Reason, and Justice are woven into all of its educational offerings. Through dynamic programs, a vibrant campus community, and meaningful service learning opportunities, Eastern University is committed to providing students with transformative, accessible, and affordable education.

Position Description

Reporting to the Manager of Academic Quality (MAQ) in the College of Education and Behavioral Studies (CEBS), the Academic Quality Specialist (AQS) assists with a variety of tasks related to the maintenance, creation, and management of online programs at the undergraduate and graduate level. This is accomplished primarily through regular and effective communication with faculty and staff and extensive work in the Learning Management System (LMS).

Position Responsibilities

Course Management Support

• Assists the MAQ with copying and updating online courses in CEBS in advance of each term.
• Assists the MAQ with updating online courses based on technical, programmatic, accreditation, and/or student needs.
• Coordinates textbook adoptions and updates for the college by working closely with the MAQ, program directors, and bookstore staff each term.
• Assists students and faculty with technical issues in active courses by coordinating with faculty, staff in the Center for Teaching, Learning, and Technology (CTLT), ed tech vendors, and other stakeholders as directed by the MAQ.
• Assists the MAQ with gathering and reviewing data from online courses to identify opportunities for improvement.
• Reviews instructor interaction, consistency, and presence in active courses as directed by the MAQ.

Course Development Support

• Assists the MAQ, staff from CTLT, and subject matter experts (SME) with development and build-out of new courses in the LMS through clear and timely communication and extensive work in the LMS.
• Assists with incorporating educational technology tools into courses to support student learning and engagement.
• Assists with video editing as needed.
• As directed by the MAQ, reviews content submitted by SME for quality and compliance with university, college, and accreditation standards.

Additional Responsibilities

• Assists with special projects that support the development and growth of CEBS.
• Stays current on instructional technologies and best practices related to online teaching and learning, including Eastern Universitys policies and tools, specifically as they relate to LifeFlex.
• Maintains confidentiality and follows FERPA regulations and University policies.
• Meets professional obligations through efficient work habits, timely completion of assignments, and effective coordination of resources and meetings.
• Prioritizes tasks and manages time effectively to meet established deadlines.
• Treats members of the campus community with fairness, dignity, and respect while contributing to a spirit of unity, collaboration, and shared commitment to the Universitys mission.
• Performs other duties as assigned.

Qualifications

Education

• Undergraduate degree or equivalent work experience required
• Master's degree or higher in education technology, instructional design, or a closely related field is preferred

Key attributes

• Ability to thrive in work settings characterized by ambiguity, a fast pace, and rapid change
• A predisposition for continuous learning
• A start-up mindset and bias towards action
• Ability to interact effectively with diverse persons and personalities
• Ability to resolve conflict
• Capacity to exercise independent judgment and make sound decisions
• Ability to handle to confidential information appropriately
• Strong interpersonal, communication, organizational, and collaboration skills.
• Embodies the Universitys values of caring and compassion, justice and integrity, competence and affirmation.

Experience and skills

• Prior experience with online course or curriculum development (K-12 or Higher Ed)
• Knowledge of and experience working with a wide variety of educational technologies/tools, including Brightspace
• Prior experience in operations and/or project management highly preferred
• A record of positive influence as a team member, leader, and/or coordinator in work and/or volunteer settings
• Demonstrated analytical reasoning and creative problem-solving abilities
• Strong organizational skills as a systems thinker
• Excellent written and oral communications skills
• Working knowledge of web- and classroom-based learning technologies
• Proficiency with word processing, spreadsheet, and database tools

About Eastern University

Eastern University is a Christian university of the arts and sciences that integrates faith, reason and justice for students in its undergraduate, graduate, seminary, urban, professional and international programs. Applicants should have a Christian commitment compatible with its mission and be willing to support the mission and vision of the university. The university complies with federal and state guidelines of nondiscrimination in employment; members of protected classes encouraged to apply.

Background Checks

Standard University employees are required to complete the background clearance process. Employment is contingent upon the successful results of an employment background screening. The employment background screening may include but is not limited to your consumer credit history (for positions that work with the university finances or alumni funds only), verification of education and professional credentials, criminal history, driving history, residency, immigration status, performance, references, and other qualities pertinent to your qualifications for the following position.

Youth Clearances are required for positions with direct contact with children and essential personnel positions. Employees working with or around minor age children are required to complete the youth clearance process which includes the following four child protection clearances:

1) Affidavit;

2) FBI Criminal Record Check;

3) Pennsylvania Department of Human Services Child Abuse History Clearance and;

4) Pennsylvania State Police Criminal Record Check.

In accordance with state laws, Act 73 of 2007, Act 153 of 2014, Act 168 (relating to the Child Protective Services Law), school employees of Eastern University who will have "direct contact with children" must complete the background check process prior to employment. Results must be submitted within ten days of receipt.

Description Disclaimer

This description is intended to describe the general level and nature of work performed by the person/people assigned to this position. It is not to be construed as an exhaustive list of duties and responsibilities of the person/people so assigned.

For all positions: Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Statement of Non-Discrimination

Eastern University is committed to the principles of equal opportunity as defined under federal and state law, and does not discriminate unlawfully on the basis of race, gender, sexual orientation, color, creed, disability, national/ethnic origin, age, disabled veteran/Vietnam-era, Genetic Information and Nondiscrimination Act (GINA), or veteran status in its admission policy, program, or activities, educational policies, scholarship and loan programs, athletic and other University-administered programs, or employment practices and programs.

We offer a complete benefits package to full-time faculty and staff including healthcare coverage, retirement plan contributions, flexible spending and health savings accounts, life insurance, long-term and short-term disability, tuition remission and tuition exchange participation as well as an extensive holiday, summer hours and paid time off leave schedule.

Part-time Regular staff who are scheduled 30-36 hours per week over the course of a year, receive a full benefit package based on their part-time scheduled hours. Healthcare coverage is based on the ACA medical coverage guidelines. Affiliate faculty receive a benefit package as outlined with their covenant. Adjunct faculty may be eligible for medical coverage under the ACA after an annual one year lookback review.

Part-time staff who are scheduled to work less than 30 hours per week schedule are eligible for employer contribution towards the retirement plan after one year of employment. Eligibility rules apply. Adjunct faculty may make employee deferral contributions towards the retirement plan.

Part-Time Graduate Assistant Coaches are eligible for participation in the Tuition Remission Coaches Program.

Temporary, Contractors and Seasonal Employees: Individuals in this status are scheduled on an as-needed-basis and are not eligible for participation in the University's benefits programs.

Detailed information regarding our benefits program and eligibility is provided once hired or you can contact Human Resources with any questions.

Employer Eastern University

Address 1300 Eagle Road

St. Davids, Pennsylvania, 19087

Phone 610-341-5986

Website http://www.eastern.edu