Academic/Student Services Manager

Posting Details

Posting Details (Default Section)

Position Title Academic/Student Services Manager Special Instructions to Applicants

NOTE: New employees will be placed at the first step which is $113,664.00 per year, second step $119,424.00 per year or third step at $125,460.00 per year (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $138,480.00 per year is reached on the salary schedule.

Yearly Salary: $113,664.00, step 1 - $138,480.00 step 5

Recruitment Type: Open (Internal and External applicants) Location Brentwood Campus Posting Number 0002377 # of Openings 1 Range M3 Salary YEARLY: $113,664, step 1 - $138,480, step 5 (see special instructions for step placement) Position Status Permanent Overtime Status Exempt (not eligible) Position Full-Time If temporary, employment duration: N/A # of Hours Scheduled Per Week 40 Work Schedule By Day and Work Hours

Monday-Friday

8:00am-5:00pm

Shift Differential % N/A # of Months 12 Non-work Periods: N/A EEO Job Category Executive/Administrative/Managerial Employee Group Manager - Academic Department B5000-Brentwood Position Definition

Under general direction of a higher-level academic manager, manages up to several small educational services programs or projects for a college. Manages and evaluates assigned supervisors, faculty and staff, in conformance with appropriate policies and procedures.

Distinguishing Characteristics

An Academic/Student Services Manager is the first level of academic management in the District and serves as an administrator overseeing up to several small educational services programs or projects for a college. In contrast, the higher level class of Senior Academic/Student Services Manager is expected to oversee a medium to large program/project or several small and medium programs/projects.

Examples of Duties/Essential Functions

Duties/essential functions may include, but not be limited to, the following:

• Oversees up to several small academic programs and projects for a college, including managing program budgets.
• Assists in the hiring process of management, faculty and classified staff.
• Manages assigned faculty, classified and supervisory staff.
• Assists in the training of assigned supervisory, faculty and classified staff.
• Evaluates assigned supervisory and classified staff.
• Assists in the evaluation of faculty.
• Manages and provides support services to assigned faculty, supervisory and classified staff to enhance the success of programs and projects.
• Facilitates grant applications for assigned programs and projects, manages grants, and prepares required reports.
• Coordinates program functions with other interfacing instructional, student or support services functions.
• Serves as liaison with other college programs, committees, individual students and student groups, and appropriate university, school and other off-campus and community groups.
• Serves on college and district committees as assigned.
• Prepares an annual budget in concert with college goals for assigned program.
• Accurately interprets applicable laws, regulations and collective bargaining contract provisions.
• Responds to and seeks resolution of complaints arising from program activities, including participating in the process of collective bargaining contract grievances.
• Participates in and provides leadership for assigned program reviews and implementations.
• Supports a climate that promotes innovation and improved service to students and the community; cooperates with program staff and other managers to develop processes that are student friendly and supportive of student success.
• Manages and participates in the continued evaluation and improvement of the assigned program's or project's educational services.
• Employs appropriate techniques and strategies to resolve disputes and to enhance communication and cooperation among the members of the college and District communities.
• Assists in accreditation process. Actively participates in and supports college and District shared governance components and activities and other collaborative processes.
• Interpret and analyze appropriate laws, policies, rules and procedures to determine impact on assigned program or project and oversee compliance and reporting strategies.
• Travels throughout the District in carrying out responsibilities and functions.
• Performs other related duties as assigned.

Minimum Qualification-Education/Experience

EDUCATION: Earned Master's degree or equivalent from an accredited college or university. Certain programs may require a specific major as required by law.

EXPERIENCE:Equivalent to at least three (3) years of full-time instructional, student, and/or other relevant support services experience. License/Certification: A valid Class C California Driver's License.

Minimum Qualification-Knowledge Of

Computer-based technology for management of assigned program/project; the goals of shared governance; principles and practices of administrative organization and management, planning, supervising and evaluating the work of others, employee motivation and training; applicable federal, state, local, District and college laws, rules and regulations, and collective bargaining contract provisions; complex business level English usage, spelling, grammar and punctuation; modern office tools such as computers and printers; typical modern office computer software programs; report and presentation writing.

Minimum Qualification-Skill To

N/A

Minimum Qualification-Ability To

Use organizational skills that enable performance of duties in a timely fashion with attention to detail; effectively communicate orally and in writing; manage financial resources effectively including determining how best to utilize resources and managing budgets and expenditures; use personal computers utilizing typical office software applications, including the Internet; work effectively with managers, faculty and staff in a participatory governance environment to accomplish the goals and objectives of the college and the assigned program or project; exercise good judgment; communicate effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, politics, philosophy, disability, and religious background of all students, faculty and staff; establish and maintain effective working relationships with those contacted in the course of work.

Desirable Qualifications

• Demonstrated experience interpreting and applying regulations, accreditation standards, funding requirements, policies, or procedures in a regulated environment, with a strong commitment to compliance and accountability.
• Experience collecting, analyzing, and reporting data to support program effectiveness, regulatory reporting, continuous improvement, and informed decision-making.
• Proven ability to identify risks, conduct reviews or audits, implement process improvements, and maintain accurate records to ensure compliance and operational excellence.
• Strong project management, communication, and stakeholder engagement skills; preferred experience supporting Nursing, Fire Technology, EMS, public safety, healthcare, Career Technical Education (CTE), or other highly regulated programs.

Job Open Date: 11/09/2026 Job Close Date: 12/07/2026 Open Until Filled No Foreign Degree and Credit Statement:

In accordance with the Human Resources Procedure 3050.05, all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services (NACES) agency www.naces.org prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation.

Employee Benefits:

Insurance: The district offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents.

Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.

Retirement: Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System).

Police Service employees are members of Safety Public Employees Retirement System.

Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.

Leave Allowance: The District offers monthly eligible classified employees and managers/ supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).

Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.

For further information regarding benefits eligibility and details please refer to the following documents available on the 4CD website

Classified Employees Local 1 Contract (Article 20-Benefits):

https://www.4cd.edu/hr/localonecontract/2022-2025%20Local%201%20Contract.pdf

Managers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits):

https://www.4cd.edu/gb/policies-procedures/manuals/MSC_08.pdf

POST OFFER PRE-PLACEMENT EVALUATION PROGRAM (PEP)

All job offers of employment are conditional upon the applicant's satisfactory results of the Post Offer Pre-Placement Evaluation Program. This involves a physical strength test to demonstrate a minimum level of strength to perform the essential duties of the job. There is no charge for this service. Please do not make an appointment for testing until you have received notification from the Human Resources Department after a job offer is extended. The positions we currently evaluate are: Building Maintenance Worker, Custodian I and II, Lead Custodian, Cook, Food Services Assistant, Food Services Supervisor, Food Services Supply Clerk, Food Services Coordinator, Grounds Worker/ Gardener I and II, Senior/ Lead Grounds Worker/Gardener, Lead Maintenance Mechanic, Senior Equipment Maintenance Worker. If you are not hired in a listed classification, you may disregard this notification.

ADA Accommodations:

In conformance with the Americans with Disabilities Act, requests for reasonable accommodations may be made to slever@4cd.edu. For administrative purposes, requests must be made at the time of application.

COVID-19 Information

N/A

Quicklink https://www.4cdcareers.net/postings/12505 Diversity Statement

It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identity, race, color, ancestry, religion, marital status, sex, national origin, gender, gender identity, gender expression, age, sexual orientation, physical or mental disability, medical condition, genetic information, veteran status, parental status, citizenship or because an individual is perceived to have one or more of these characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Tell us how you meet the minimum qualifications: (1) EDUCATION: Master's degree or equivalent from an accredited college or university. Certain programs may require a specific major as required by law. and (2) EXPERIENCE: Equivalent to at least three (3) years of full-time instructional, student, and/or other relevant support services experience.

(Open Ended Question)

• • Describe your experience ensuring compliance with regulations, accreditation standards, grant requirements, policies, or other accountability measures. How did you monitor compliance and address areas of risk?

(Open Ended Question)

• • Provide an example of how you used data, performance metrics, audit findings, or stakeholder feedback to improve a process, program, or service. What actions did you take, and what were the results?

(Open Ended Question)

• • Describe any experience you have working with Nursing, Fire Technology, EMS, allied health, public safety, Career Technical Education (CTE), or other highly regulated programs. If you do not have direct experience, explain how your background has prepared you to support compliance and continuous improvement in a regulated environment.

(Open Ended Question)

Required Documents

Required Documents

• Resume/CV
• Unofficial Transcript (must show degree(s) conferred)

Optional Documents

• Unofficial Transcript 2
• Unofficial Transcript 3
• Unofficial Transcript 4
• Foreign Degree Evaluation Form (NACES Approved Agency)