Posting Number Stu476P Working Title Academic Support Center Graduate Assistant FLSA Student Pay Level G Advertised Pay Rate 13.00 Position Status Regular Student Employment Department Student Emp Academic Support Center Job Summary/Basic Function
The Graduate Assistant (GA) in the Academic Support Center supports the coordination and delivery of academic support services, including but not limited to tutoring, placement testing, and make-up exams. This role strengthens day-to-day operations, supports student employees, and contributes to innovative practices that promote student achievement and academic persistence. The assistantship provides hands-on experience for a graduate student interested in academic support, teaching and learning, or higher education administration.
Key Responsibilities
Support daily operations of the Academic Support Center, including tutoring services, placement exams, and make-up testing.
Assist with the recruitment, onboarding, training, and ongoing support of student staff.
Serve as a front-line resource for student employees by providing guidance and referral support.
Manage scheduling systems, attendance records, and service utilization data.
Assist with assessment efforts, including data collection, analysis, and reporting.
Collaborate with student support leadership on innovative approaches to academic support delivery.
Support outreach and communication efforts to promote Academic Support Center services, including class presentations.
Maintain testing procedures and exam integrity in accordance with institutional policies.
Perform additional administrative duties and special projects assigned to support the Director and Senior Administrative Assistant.
Minimum Qualifications
Enrollment (at least 6 credits each semester) in a graduate degree program in higher education, student affairs, education, counseling, psychology, or related field. If a student drops below this credit amount, they may be terminated from the position.
At least a 3.0 GPA to be in good academic standing with the graduate program.
Strong written and verbal communication skills.
Demonstrated organizational skills and attention to detail.
Ability to work independently and collaboratively in a team environment.
Interest in academic support, learning assistance, or student achievement initiatives.
Proficiency with standard office software (e.g., Microsoft Office, Teams, Excel, SharePoint, OneDrive).
Ability to maintain confidentiality and professionalism with students academic and personal information.
Preferred Qualifications
Experience in tutoring, academic support services, or peer education.
Experience supporting or supervising student staff.
Familiarity with assessment, data tracking, or scheduling systems.
Interest in innovation, program improvement, or educational technology.
Ability to work flexible hours, including occasional evenings or weekends.
Posting Date 05/21/2026 Close Date Special Instructions Summary
Job Duties
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
Required Documents
Optional Documents
Resume
Cover Letter
Transcripts
Numbers & Facts
Location
Shepherdstown, WV
Skills
Academic Adviceunmatched
Administrative Skillsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Data Collectionunmatched
Detail Orientedunmatched
Educational Administrationunmatched
Educational Technologyunmatched
Employee Orientationunmatched
Higher Educationunmatched
Leadershipunmatched
Microsoft Officeunmatched
Microsoft SharePointunmatched
Onboardingunmatched
Operational Supportunmatched
Operationsunmatched
Organizational Skillsunmatched
People Managementunmatched
Presentation/Verbal Skillsunmatched
Psychologyunmatched
Schedule Developmentunmatched
Service Deliveryunmatched
Systems Administration/Managementunmatched
Testingunmatched
Training/Teachingunmatched
Writing Skillsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.