Access Center Coordinator

Insurance Authorization Specialist

At Lifeline Vascular Care, we provide the highest quality, most comprehensive and up-to-date care for our patients. Our employees are talented, passionate health care professionals who know how to provide excellent patient care and customer service. We look for people who have a strong work ethic with a positive outlook and team-work attitude with the skills to match.

We are seeking a qualifiedInsurance Authorization Specialist for immediate placement in our Vascular Access Center, located in San Antonio, TX . The ideal candidate will have 1 year experience in a healthcare setting.

The Insurance Authorization Specialist will verify patient insurance coverage, obtain pre-authorizations and Primary Care Provider referrals, schedule patient appointments, coordinate the patient intake process and provide administrative support to the center. This is a challenging, fast-pace job with Monday to Friday schedule, NO nights and weekend shifts. Access Center hours Monday - Friday, 7 am to 4 pm. Our employees enjoy a great work/life balance and a highly supportive team environment.

We offer competitive pay commensurate with experience and an excellent benefits package including the following:

Health, Dental and Vision Insurance

Basic Life and Disability Insurance

Whole Life, Group Accident and Hospital Indemnity

Flexible Spending Account or HSA available

401(k) with Employer match

Paid Holidays and a generous Paid Time Off Plan

Employment at Lifeline Vascular Care is contingent on successful completion of pre-employment screening and background check.

Responsibilities and Duties:

Verifies insurance eligibility, obtains PCP referrals and authorizations for each insurance the patient has in advance of every appointment and documents communication with insurance companies in the scheduling system.

Correctly selects appropriate insurance payors in the patient's electronic chard and prioritizes accurately for billing. Works closely with the ROPS department on billing.

Verifies and enters accurate patient demographic information into the scheduling system.

Schedules appointments to maximize patient service and optimize patient schedule. Prioritizes incoming referrals and accommodates same day emergency add-on procedures. Provides appointment reminder calls in advance of appointments and track no-show or cancellations. Completes patient registration and check-in procedures.

Serves as liaison between physicians and referring facilities ensuring medical procedure results are forwarded to dialysis facility and or referring physician.

Performs administrative support activities including answering and routing calls, correspondence, filing, faxing, mailing

Participates in community education activities and programs

Other duties as assigned.

Monitor and maintain adequate inventory of medical supplies

Assist in scheduling patients for vascular access procedures and provide assistance in transporting patients within the center

Participate in community education activities regarding the Access Center

Experience:

Insurance Authorizations : 1 years (Preferred)

Lifeline provides equal employment opportunities (EEO) to all employees and applicants for employment regardless of race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Lifeline Vascular Care complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please submit resume on our online application site.

Requirements

Highschool Diploma Required

One year experience in a healthcare or medical billing office

Intermediate to advanced computer skills and proficiency in MS Word, Excel and Outlook

Ability to multi-task and manage time to complete various duties with busy in-coming phone lines and hold times with insurance companies

Provide exceptional customer service

Ability to deal with confidential information and issues involving discretion and judgement

Works with others in a cooperative and supportive manner

Displays patience and compassion in all patient interactions