Access Control Technician

The Access Control Technician plays a key role in our Security Integration Division, bringing technical expertise in installing, configuring, and servicing access control and video surveillance systems in commercial, multifamily residential, hospitality, education, government, detention, and other facilities. This role supports both new construction and renovation projects, often in coordination with our doors and hardware divisions. The ideal candidate will have hands-on experience, a strong technical foundation, and a customer-focused approach.

Essential Functions

Interpret and follow shop drawings, riser diagrams, and project plans to ensure accurate and timely field installationsInstall, program, and troubleshoot access control systems, card readers, electric locks, power supplies, control panels, and video surveillance components (e.g., CCTV cameras, NVRs)Pre-assemble and test system components prior to field installation to ensure operational integrityPull and terminate low voltage wiring, including Cat5e/6, coaxial, and structured cabling systemsCoordinate with door and hardware technicians to ensure seamless integration with physical access systemsInterface with general contractors, facility managers, and other on-site personnel to ensure compliance with site requirements and scope of workPerform diagnostics and respond to service calls, identifying root causes and implementing corrective actionsDocument work performed, including time tracking, materials used, and system configurationsEnsure installations comply with industry standards (BICSI, EIA/TIA) and manufacturer specificationsOther relative duties as assigned

Minimum Qualifications

1+ years of experience installing and servicing access control and surveillance systems in commercial environmentsFamiliarity with electronic hardware and devices such as card readers, strikes/maglocks, door contacts, request-to-exit devices, and network/IP camerasExperience in programming and configuring access control software (e.g., Lenel, Genetec, Avigilon, AMAG, Openpath, etc.) is strongly preferredUnderstanding of network architecture and basic IP configuration (static IP, subnet, gateway, etc.)High school diploma or equivalent required; technical certifications or trade school a plusLow voltage electrical license preferred or ability to obtain

Knowledge, Skills, and Abilities

Proficient in the use of hand tools, power tools, and testing equipmentAbility to read and interpret blueprints, wiring diagrams, and technical manualsDetail-oriented with strong organizational and multi-tasking skillsSolid written and verbal communication skills for interacting with clients, teammates, and leadershipComfortable working on ladders, lifts, or at heights, and in construction environmentsFlexibility to work nights, weekends, or extended hours when needed to meet project deadlinesCommitment to safety procedures and maintaining clean and secure work areas

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this role, the employee is required to stand, kneel, crouch, stoop, use hands to handle or feel objects, and reach with hands and arms for more than two-thirds of the working day. Walking and talking or hearing are required for approximately one-third of the working day. This role requires frequent lifting of items weighing 25-50 pounds and occasional lifting of items exceeding 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Work EnvironmentThe work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. This position regularly operates in construction sites, warehouses, and shop environments. Conditions include proximity to forklifts and other heavy machinery and the use of various tools and hardware. Employees are subject to frequent heavy lifting and may be required to travel to project sites. Employees may be exposed to variable weather conditions, including extreme heat and cold. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualification RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required to fulfill the essential functions of the role. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.