Access Support Assistant

Access Support Assistant

Salary

$42,780.00 - $55,596.00 Annually

Location

Everett Community College

Job Type

Classified

Division

Strategic Enrollment Management & Student Success

Department

Center for Disability Services

Opening Date

10/22/2026

Closing Date

11/30/2026 11:59 PM Pacific

Bargaining Unit

WFSE

First review date (applicant screening begins):

11/05/2026

• Description
• Benefits

We are committed to hiring, developing, retaining, and promoting individuals who exemplify the mission, vision, and core values of our institution and possess the skills and experience to meet the needs of our students.

Overview

The Access Support Assistant provides front-line support for the Center for Disability Services (CDS), assisting students, faculty, staff, and community members in navigating access-related services. This role delivers timely, accurate, and empathetic support to enhance access to disability services.

TITLE: Access Support Assistant (part-time)

CLASSIFICATION: Program Assistant

SALARY: Grade 39

WORKLOAD: Part-time, 16 hours/week

SCHEDULE: Typically Monday, Wednesday, Friday (varies by availability and department need)

UNION: WFSE

DEPARTMENT: Center for Disability Services

REPORTS TO: Director of the Center for Disability Services

POSITION NUMBER: 00018490

This position may be eligible for hybrid work, per Everett Community College's Telework Policy

Duties & Responsibilities

Front Desk Operations

• Serve as the initial point of contact for the CDS, greeting visitors and responding to inquiries in person, by phone, and via email
• Maintain a welcoming, accessible, and professional office environment
• Provide general information on CDS services, explain standard procedures, and provide guidance on basic steps for requesting accommodations or submitting forms
• Schedule appointments and assist with calendar coordination for CDS staff
• Refer students, faculty, and staff to appropriate personnel for complex questions and support
• Perform data entry; track, process, and reconcile invoices and department budgets; and maintain confidential departmental records
• Monitor department inboxes and voicemail systems to ensure timely responses and routing
• Prepare, stock, and update resource materials and office supplies as needed

Interpreter Coordination

• Schedule American Sign Language (ASL) interpreters for approved student accommodations
• Track interpreter requests, service hours, and scheduling details to ensure fulfillment
• Serve as the primary point of contact for interpreters, providing logistical support to help them join remote sessions or locate in-person classrooms
• Coordinate with students, faculty, and Technology Services to arrange interpretation services in online, in-person, and hybrid course environments
• Set up meeting links or other access methods for interpreters and confirm technical compatibility prior to scheduled sessions
• Receive and process interpreter invoices, verifying service delivery and coordinating payment

General Duties

• Participate in trainings, meetings, and process improvement efforts
• Assist with department-wide projects and initiatives to support the broader mission of the Center for Disability Services
• Perform other duties as assigned, including rotating front desk coverage to support departmental operations and meet the needs of the campus
• Provide support to other staff and department functions during absences, events, and peak service periods
• Contribute to a respectful, inclusive, and service-oriented environment across all interactions

Qualifications

Required Education and Experience (or equivalent combination of):

• High school diploma or GED
• One (1) year of experience supporting front desk operations, scheduling, or service coordination

Required Knowledge, Skills, and Abilities:

• Strong communication and customer service skills
• Proficiency with standard office software such as Microsoft Office or Google Workspace
• Attention to detail and accuracy
• Ability to maintain confidentiality and handle sensitive information with discretion
• Ability to work respectfully and effectively with individuals with disabilities

Preferred

• Experience working in a student services, disability services, or other front-facing role in education or public service

Additional Information

Physical Requirements

Everett Community College follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment, including computers and telecommunication devices.
• Ability to observe, analyze, and interpret data from various sources.
• Ability to prepare and present detailed reports, both in written and audible formats.
• Ability to exchange information with others.
• Ability to sit or stand for extended periods while performing routine tasks.
• Ability to lift and carry objects weighing up to 25 pounds.
• Ability to navigate the environments, conditions, and hazards typical of this role.

Terms of Employment

• Overtime eligible - FLSA non-exempt
• Position is subject to Everett Community College policies and procedures.
• Performance will be evaluated after a six (6) month probationary period and annually.

Notice to Applicants

This position is not eligible for an employment visa sponsorship. Applicants must be authorized to work in the United States for any employer.

Background Check

Prior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Drug-Free Campus

In compliance with federal and state regulations, EvCC is committed to a safe and drug-free campus. Employees are required to comply with EvCC's policy prohibiting illegal drug use or activity, including notification of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety.

The complete policy is available at the EvCC Policies page. If you would like a printed copy of the policy, or if you have any questions, please contact the Human Resources Department at 425-388-9229.

Safety and Security

EvCC strives to be a safe, secure and prepared campus for our students, staff and community. Detailed information regarding campus security, crime statistics for the most recent three year period, and other information is available on the Campus Safety, Security and Emergency Management page. This information is required by law and is provided by the EvCC Security Department. If you would like a printed copy of this information, you may contact the Security Department at (425) 388-9990.

Reasonable Accommodations and Non-Discrimination

Reasonable accommodation is provided in all aspects of employment, including the application process, consistent with the Americans with Disabilities Act and state law. To request a reasonable accommodation, please contact Human Resources at hr@everettcc.edu or 425-388-9229. For more information see: EvCC3020: Americans with Disabilities Act policy

Everett Community College does not discriminate based on, but not limited to, race, color, national origin, citizenship, ethnicity, language, culture, age, sex, gender identity or expression, sexual orientation, pregnancy or parental status, marital status, actual or perceived disability, use of service animal, economic status, military or veteran status, spirituality or religion, or genetic information in its programs, activities, or employment.

Contact the following people with inquiries or complaints regarding discrimination, Title IX compliance, or Americans with Disabilities Act compliance:

Equal Opportunity Director: EqualOpportunity@everettcc.edu, 425-388-9271;

ADA Coordinator: ADACoordinator@everettcc.edu, 425-388-9232;

Title IX Coordinator: TitleIXCoordinator@everettcc.edu, 425-388-9271.

HR offices are located in Olympus Hall 111, 2000 Tower St. Everett, WA 98201.

For more information, visit the Equal Opportunity and Title IX website.

We offer a complete benefits package to full-time employees, including: health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

Part-time employees may be eligible for benefits, depending on employee type and hours worked.

To learn more, visit our Benefits Page.

Employer Everett Community College

Address 2000 Tower Street

Everett, Washington, 98201

Phone 425-388-9229

Website https://www.everettcc.edu/