Accommodations Exam Clerk

The Exam Clerk is a 10-month, full-time, and non-exempt position responsible for coordinating and administering exam accommodations for students registered with the Disability Resource Center (DRC). This role ensures the secure, confidential, and efficient execution of exam-related processes, from scheduling to return, while maintaining compliance with college policies and disability regulations.

Flagler College is a private liberal arts college located in St. Augustine, Florida. Founded in 1968, our mission is to enrich lives by creating a thoughtful, personalized experience in a supportive educational community.

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MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.

PREFERRED QUALIFICATIONS:

• Proficiency in Microsoft Office and general office equipment.
• Strong organizational and time management skills with the ability to handle multiple tasks.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality, use sound judgement, and interact effectively with students.

WORKING CONDITIONS:

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time and occasionally walking and standing.

ESSENTIAL FUNCTIONS:

• Exam Accommodations Coordination

• Maintain and regularly update the exam accommodations tracking spreadsheet (Excel).

• Schedule exams for students receiving accommodations in accordance with approved disability services.

• Arrange and implement intra-exam accommodations such as extended time, reader services, or distraction-reduced environments.

• Secure and return exams to faculty, ensuring proper handling and confidentiality.

• Maintain an inventory of all exam-related supplies (e.g., scantrons, exam books, pencils, noise-canceling materials).

• Proctoring and Monitoring

• Actively observe students during exams, both in-person and via internal camera systems.

• Ensure no unauthorized materials or devices are used during the exam.

• Intervene and document incidents of suspected academic dishonesty, submitting formal reports and notifying faculty and DRC leadership.

• Exam Request Processing

• Monitor and manage incoming exam requests via Qualtrics surveys, including requests from both DRC and non-DRC students.

• Export survey data to spreadsheets and initiate exam scheduling communications.

• Confirm exam details with both faculty and students, addressing any feedback or discrepancies promptly.

• Create and send exam request emails using standardized documentation templates.

• Exam Return Process

• Determine the appropriate return method (faculty pickup, scanning and emailing, or both).

• Verify exam completeness and securely scan, name, and save files as needed.

• Store exams in the designated secure location for faculty retrieval.

• Complete weekly tracking and reporting of exam return data via Qualtrics and Excel.

ESSENTIAL FUNCTIONS:

• Exam Accommodations Coordination

• Maintain and regularly update the exam accommodations tracking spreadsheet (Excel).

• Schedule exams for students receiving accommodations in accordance with approved disability services.

• Arrange and implement intra-exam accommodations such as extended time, reader services, or distraction-reduced environments.

• Secure and return exams to faculty, ensuring proper handling and confidentiality.

• Maintain an inventory of all exam-related supplies (e.g., scantrons, exam books, pencils, noise-canceling materials).

• Proctoring and Monitoring

• Actively observe students during exams, both in-person and via internal camera systems.

• Ensure no unauthorized materials or devices are used during the exam.

• Intervene and document incidents of suspected academic dishonesty, submitting formal reports and notifying faculty and DRC leadership.

• Exam Request Processing

• Monitor and manage incoming exam requests via Qualtrics surveys, including requests from both DRC and non-DRC students.

• Export survey data to spreadsheets and initiate exam scheduling communications.

• Confirm exam details with both faculty and students, addressing any feedback or discrepancies promptly.

• Create and send exam request emails using standardized documentation templates.

• Exam Return Process

• Determine the appropriate return method (faculty pickup, scanning and emailing, or both).

• Verify exam completeness and securely scan, name, and save files as needed.

• Store exams in the designated secure location for faculty retrieval.

• Complete weekly tracking and reporting of exam return data via Qualtrics and Excel.